HelpDesk to Help Scout
Effortless, no special skill set or programming required. A complete HelpDesk to Help Scout data migration instrument.
Your best tool for HelpDesk to Help Scout data migrationNo need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resourcesAvoid complex data audit and script development processes. Simply pick the records you need to transfer and set off with the transition when comfortable.
Effortless transition processNo special expertise required. Just pick what data will go to the target solution and see the wonders happening.
Record structure maintenanceMigrate your help desk data in full to make sure that no ticket has lost critical customer service information.
Afraid that you’ll have to use advanced skills to migrate your info? Don’t be as we ensured that our tool interface simple to use as it can possibly be.
Attach the help desks, pick data, click ok, and the migration is ready!
Preserved data links
From sender information to phone number connection, all you records will keep their initial connections untouched.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you where you expected.
Security is paramount
You data is everything which is why we created a system that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.
Select information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might actually need.
If you are new to data migrations, don’t worry. Helpful and simplified on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Customer service first
Apart from providing great customer support services, we always want to develop our customer service.
As a team, we want you to experience best possible service, which is why we are continuously making great strides to improve the general experience.
Reasons to use Help Desk Migration to migrate data from HelpDesk to Help Scout
Strong security of your dataThe migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department.
Advanced data mappingOur service allows mapping standard and custom fields, thus helping you to be sure that the data end up in the right places in Help Scout.
Maintained link between object and peopleWhen migrating your data from HelpDesk to Help Scout we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from HelpDesk to Help Scout
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpDesk to Help Scout work
Start by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from HelpDesk to Help Scout.
Complete the form with necessary credentials to make it possible for our data migration tool to access information from your current help desk.
Link Help Scout
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
Select the data you need to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences.
Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Help Scout all data
When everything's tested out, find a quiet time with the minimal load on the support staff and start migrating from HelpDesk to Help Scout.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
Let a professional perform your Help Scout import
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