Reliable HelpDesk to CSV data migration service
Encrypted chats, safe servers, advanced authorization mechanisms
Automated method, zero time-out, avoiding any workflow pauses
Reasonable charging to deliver a feature + cost balance
Businesses across many industries choose us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your migration by evaluating Source data, operations, and integrations. Evaluate data filtering and field mapping to the Target. Formulate a transmit strategy, that encompasses the outline and agent training.
Security and Compliance Review
Confirm data adheres to security protocols. Grant permissions and access controls to protect the transfer.
Migration
Data Mapping and Customization
Connect records fields amid the Source and Target. Choose automated custom options from the list or request specific personalization for the data transmit.
Demo Migration
Start a free test Demo to check how the movement service functions. Check outcomes and change mapping as required.
Data Verification
Confirm all transferred records in the Target is genuine, complete, and properly structured.
Full Data Migration
Move all required records, including tickets, contacts, attachments, and correlated data.
Delta Migration
Catch any newest or updated records that changed during the Full data movement.
Interval Migration*
Data transfer can be interrupted and restarted to suit your timeline, with no downtime. You can stop up to five instances for five days each, coordinated by our sales squad during business hours.
Post-Migration Phase
Go Live
Roll out the Target for all users. Disable the Source if needed and store data backups.
What Data Can You Migrate from HelpDesk to CSV ?
With our Migration app, you can smoothly migrate large portions of varied records entities to or from HelpDesk to CSV. Examine the selection of entities you can import or export using automation without extra guidance from tech support agents.
Do you want especial HelpDesk to CSV import demands?
Let's discuss your specific needs for a nonstandard data import.
| HelpDesk objects | CSV objects | |
|---|---|---|
| Help desk | ||
| Teams | Departments | |
| Agents | Agents | |
| Customers | Contacts | |
| Tickets | Tickets | |
Why transfer with Help Desk Migration?
No downtime
Move records without interruption - preserve workflows efficient and serve customers without hassle.Enhanced efficiency
Seamlessly move data and configure default and personalized fields with the out-of-box Migration Wizard.Easy ticket retrieval
The Migration Wizard imports tickets and all linked data, ensuring the data structure consistent on the Target.Always here for you
Our support agents is ready to support you using chat, email, or phone.Detailed migration framework
Managers will formulate a detailed plan for data import, providing a smooth process and protected data.Custom options available
Opt for pre-designed options or ask for customization, and we'll make sure your data is preserved.
How HelpDesk to CSV Data Migration Works
Our automated migration solution greenlights you import and export records in five simple steps. If you’re trying to organize a unique data structure, feel free to go with our customized route. We’re all set to follow your special needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your HelpDesk to CSV Export
with These Opportunities
Use a automated data transfer experience that aligns your company’s needs. The Help Desk Migration service offers features to handle you to complete your help desk data movement in the most suitable route.
Bypass attachments
Does your destination customer service tool enable small data storage? Omit attachments, specially if your current support data doesn’t suffer a loss of its value without them. The data migration time will drop considerably.
Employ the attachment feature to Import inline images
Export the images inserted into tickets as attachments. The data import and export time might be longer, but the images will never disappear along with the existing a destination help desk system.
Demo with custom data: Pick 20 entities for transfer
Avoid any guessing. Prove that you understand exactly what the entities will look like after you’ve moved them. Help Desk Migration’s Demo with custom data greenlights you appoint 20 entities for a test export.
Transfer newest data first
Choose this feature to import your most recent records in a chronological flow, from newest to oldest. The option is applicable exclusively to Full Migration.
Don’t let data migration to mislead you from your business
Whether you’re migrating from HelpDesk to CSV, apply our automated migration solution. It will help you to import or export all your data to a chosen help desk system in just a couple of clicks. Thus, you will be able to have your import done in a timely fashion without putting pivotal processes on the back burner.
Data import complies with security requirements
Help Desk Migration Wizard covers your customer service data is secure throughout the migration process. We offer maximal customer support data safety incorporating proven runthrough, containing regulatory compliance, suitable server maintenance, and constant security tests.
Select the migration solution that clients love
With numerous goal-achieved data exports performed by us, our migration service has earned lots of service-associated awards and favorable mentions. And our goal of quality does not end there. Help Desk Migration team continue to develop our service and move forward useful functioning to cover we’re involving nearly all of your data migration requests.
Apply comprehensive mapping to deal with all your needs
Our tool will set you free from copypasting data entities or making wanted fields amidst HelpDesk to CSV migration. Our app permits you map record fields and modify your data import. You retain the system of your records with small effort.
Select a fitting time for data import
Start by the help desk data migration anytime it fits into your workflow. On top of that, our Delta option will empower you to migrate the freshly updated entities once the historical data was imported. Then, relax and empower our importing tool do the rest.
Work with a support agents you can completely depend on
Are you experiencing challenges with your Supported Platform data import and export? Help Desk Migration customer service pros is all set to work with you with any issues. With multiple expertise migrating support data, our team are well-qualified to ensure a well-done import of your records.
Your Help Desk Data Migration is the Whole Way Through
Help Desk Migration app ensures endless import functions with no compromising on safety. We regularly examine all servers and make advancements, so that your business data is guarded according to the up-to-date recommendations.
We apply a firm two-factor access policy
Our Migration Wizard shields your records from unwanted accessing with two-factor access. Additionally, your agents can only migrate HelpDesk records if they got admin rights. With these security features in place, you won’t have to worry about data leak.
Three-layer business data safety
We provide three levels of business records security: physical (we secure our data hosting facilities against physical and logical attacks), network (we secure our networks against cyber abuse), and application (we secure your records within our importing and exporting platform from unauthorized entry).
We fulfill safety principles
Help Desk Migration corresponds to leading security levels, delivering utmost greatest security for your business data. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other required data protection fundamentals. And our wast compliance list keeps getting expanded.
How much does HelpDesk to CSV data migration cost?
How much will you need to invest in the switch from HelpDesk to CSV? The cost will mostly depend on the records volume you need to move, the complexity of your requirements, and the options you’ll select or customizations you’ll request. Set a Free Demo to test the Migration Wizard work and figure out how much your data switch will cost.
Run a Demo to get the priceFeedback helps us level up our service: Few words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for CSV data migration
Prepare for CSV data migration by checking an in-depth step-by-step guide
All-packed HelpDesk to CSV Import in a Couple Clicks
Import your records from HelpDesk to CSV painlessly and with no disorganizing your highest aim of putting right your clients’ concerns.
Find out more useful guides about data import
Willing to know more about help desk software migration and customer service enhancement? Check out our knowledge base.
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