HelpDesk to CSV
migration service
Smooth , no special skill set or programming required. A complete HelpDesk to CSV data migration tool.
HelpDesk to CSV
Your best tool for HelpDesk to CSV data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Avoid complex data audit and tool development processes. Just pick the records you need to move and set off with the transition when comfortable.Easy transition process
No specific expertise required. Just select what data will go to the new solution and see the magic happening.Record structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost essential customer support information.Simple and easy procedure
You don’t have to bother about scripting or continuously control each piece of info transferred.
Just link your source and target, tick what you need to migrate and let the system do the rest for you.
Data maintenance
Your customer info migrates complete , you can take our word.
Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our staff members can access to your passwords or other information.
You may be sure that with HDM no data breaches are possible.
You’re in charge
Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Efficient out-of-the-box solution
In only a few clicks you will be able to choose the data arrangement, when it starts, and how.
Our developers took user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer priority
As a data import service supplier, we aim to offer the most effective migration tool. Nevertheless, our prime concern is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from HelpDesk to CSV
Strong safety of your records
The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right places in CSV.Next
Sustained connection between object and people
When migrating your data from HelpDesk to CSV we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpDesk to CSV
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpDesk to CSV work
-
Prepare
Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from HelpDesk to CSV.
-
Link HelpDesk
Fill out the form with required credentials to make it possible for our data migration tool to access data from your current help desk.
-
Connect CSV
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
-
Select objects
Select the records you want to migrate and set the ticket fields mapping, so the data could be migrated according to your needs
-
Migrate small amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
-
Migrate to CSV everything
Once everything's validated, find a quiet time with the minimal load on the support department and begin migrating from HelpDesk to CSV.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your CSV import
Our staff would be more than happy to perform a customized migration if you have specific requirements.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
The 10 Languages You Need to Support if You Sell Worldwide
For companies selling worldwide, being multilingual is no longer a matter of choice. Today, only 20% of all online content is in English. And while…
Data Migration 101
Top Benefits of Cloud Migration in 2019
Today, many organizations, both for- and non-profit move all their data to the cloud as it not only accelerates their operations but provides a number…
Data Migration 101
What is Data Migration? — A Comprehensive Guide To Transfers
You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have…