Professional Groove to Jira Service Management data migration services
Encoded chats, safe servers, newest authorization methods
Automated approach, zero downtime, excluded workflow pauses
Flexible charging to provide a feature + charge balance
We’ve won the trust of businesses among areas
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your migration by reviewing Source records, workflows, and apps. Review data filtering and field mapping to the Target. Make a movement scenario, featuring the timeline and support reps coaching.
Security and Compliance Review
Verify data adheres to safety regulations. Configure permissions and access settings to secure the movement.
Migration
Data Mapping and Customization
Align records fields amongst your Source and Target. Select pre-built custom features from the list or request unique tailoring for the data transition.
Demo Migration
Perform a free test Demo to figure out how the migration tool functions. Verify results and adjust mapping as you wish.
Data Verification
Ensure all transferred data in the Target is precise, fully captured, and appropriately formatted.
Full Data Migration
Shift all chosen data, covering tickets, contacts, attachments, and associated information.
Delta Migration
Net any fresh or updated data that changed at the time of the Full data transition.
Interval Migration*
Data replication can be halted and restarted to fit your timeline, with zero interruption. You can pause up to five times for five days each, organized by our sales team during work hours.
Post-Migration Phase
Go Live
Deploy the Target for all users. Deactivate the Source if needed and secure data backups.
What Data Can You Import from Groove to Jira Service Management ?
With Help Desk Migration app, you can with no bother migrate big portions of differing data types to or from Groove to Jira Service Management. Check out the set of record types you can import implementing automation without extra guidance from tech representatives.
Do you have peculiar Groove to Jira Service Management import inquirements?
Let us know you need a unique data migration.
| Groove entities | Jira Service Management entities | |
|---|---|---|
| Help desk | ||
| Users | Users | |
| Customers | Customers | |
| Tickets | Issues | |
| Knowledge Base | ||
| Category | Categories | |
| Categories | Folders | |
| Articles | Contents | |
Why transmit with Help Desk Migration?
Without downtime
Migrate records seamlessly - ensure workflows operational and help customers without hassle.Increased efficiency
Easily move data and set up default and personalized fields with the secure Migration Wizard.Organized ticket retrieval
The Migration Wizard transfers tickets and all linked records, preserving the data structure unchanged on the Target.Personalized support
Our support reps is ready to assist you by means of chat, email, or phone.Thorough migration framework
Our migration experts will formulate a comprehensive plan for data import, securing a seamless process and protected records.Flexible customizations
Choose automated options or seek customization, and we'll guarantee your data is precise.
How Does Groove to Jira Service Management Data Migration Work?
Our automated migration service greenlights you export and import data in a few simple actions. If you’re dealing with a complex data structure, feel free to choose our tailored method. We’re all set to satisfy your special requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Elevate Your Groove to Jira Service Management Export
with These Functions
Receive a automated data transfer experience that matches your business needs. The Help Desk Migration service delivers features to assist you to accomplish your customer service data transfer in the automated and secure approach.
Omit attachments
Does your future help desk platform deliver compact data storage? Omit attachments, especially if your current support data lose no track of processes without them. The data import time will cut down significantly.
Create a additional tag to the imported tickets
Choose more tags to the moved tickets — this way, you won’t confuse them with the remaining. You may further sort the tickets by assigning tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Migrate inline images as attachments
Import the images added into tickets as attachments. The data export time might be longer, but the images will stay along on a expected platform.
Test drive our Demo with custom records by migrating 20 entities
If you require to see how particular entities will look like in the destination help desk system, kick off this free custom Demo and hand-pick 20 entities for a migration.
Focus on your core tasks. We'll deal with the heavy lifting
Our automated migration service offers an effective solution, whether you’re migrating your customer support operations from Groove to Jira Service Management. With just a couple of clicks, your support service solution will be ready to perform on a new solution — no need to bear any delay!
Data import and export complies with security requirements
Help Desk Migration Wizard takes care of your business data is safe throughout the import process. To assure the maximal security of your data whether they are in import or at rest, we implement valid practices. These contain running constant security analysis, reserving our servers guarded, following different directs, and more.
Choose the migration solution that customers love
A collection of successful data import and exports and numerous awards and approving mentions can assure the value of Help Desk migration service. On top of that, we keep developing our feature list. Because Help Desk Migration's goal is to encompass all your data import requirements, we remain refining our app and regularly advance it with useful functioning.
Use comprehensive mapping to deal with your most complex needs
Help Desk Migration tool will free your up from copypasting records or making nonexistent fields amidst Groove to Jira Service Management migration. So now you can map starting and custom fields, or otherwise modify your data migration right in our migration app. You sustain the system of your support service data with slight effort.
Pick a fitting time for data migration
Begin by the help desk migration whenever it fits into your operations. Begin by exporting historical data and later go for the Delta migration opportunity to migrate your currently changed data entities. Then, relax and empower our service do the rest.
Communicate our proficient support representatives
Are you fighting challenges with your Supported Platform data import? Greenlight Help Desk Migration customer support team search into your obstacle. With multiple well-done data migration mastery, they can find an answer to any hardship linked with your customer support migration or even present assistance throughout the entire data import and export.
Your Help Desk Data Import is the Whole Way Through
Help Desk Migration solution delivers every migration functions with no damaging on security. We commit to the recent recommendations, make constant improvements, and unfailingly scan all servers.
We enforce a firm 2FA authentication policy
Help Desk Migration Wizard secured your records from unwanted accessing with two-factor access. Additionally, your business reps can only export Groove data if they have admin access. Linked, these safeguards terminate the dangers of data leakage.
3-level data safety
We enable 3 layers of business records protection: physical (we protect our hosting facilities against any intrusion), network (we protect our networks against cyber abuse), and application (we take care of your business data within our data importing service from unauthorized log in).
Fulfill security principles
We protect your business records based on all critical security fundamentals. Our Help Desk Migration service holds an extended portfolio of compliance, and we continue enlarging it. These days, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data security fundamentals.
What is the cost of your Groove to Jira Service Management data migration?
And now to the burning question. How much will it cost to switch from Groove to Jira Service Management? The cost will largely depend on the records volume you want to migrate, the complexity of your requirements, and the features you’ll choose or customizations you’ll ask for. Start a Free Demo to test the Migration Wizard work and learn how much your data transfer will cost.
Run a Demo to get the priceReviews helps us advance our service: Few words from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Jira Service Management data migration
Prepare for Jira Service Management data migration by checking an in-depth step-by-step guide
Complete Groove to Jira Service Management Import in a Couple Clicks
Migrate your business records from Groove to Jira Service Management smoothly and with no disarranging your highest aim of addressing your clients’ inquiries.
Get more helpful insights about data import
Want to get more? Our help section is providing information on support service advancement and help desk records migration. Check it out!
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