Groove to Intercom data migration done painlessly
Encoded chats, safe servers, newest authorization methods
Automated method, never get time-out, excluded workflow drops
Flexible charging to guarantee a function + charge balance
Companies among different fields lean on our solution
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your replication by determining Source records, workflows, and applications. Review data cleansing and field mapping to the Target. Create a transfer plan, that consists of the framework and user training.
Security and Compliance Review
Make sure data adheres to security requirements. Configure permissions and access settings to safeguard the migration.
Migration
Data Mapping and Customization
Match records fields among your Source and Target. Select in-built custom settings from the menu or request specific tailored adjustments for the record transfer.
Demo Migration
Start a free test Demo to check how the transfer tool operates. Review results and change settings as necessary.
Data Verification
Ensure all replicated records in the Target is precise, fully captured, and adequately formatted.
Full Data Migration
Replicate all required records, containing tickets, contacts, attachments, and linked records.
Delta Migration
Catch any newest or updated records that altered at the time of the Full data transmit.
Interval Migration*
Data transition can be interrupted and restarted to match your outline, with no service disruption. You can pause up to five times for five days each, coordinated by our sales squad during business hours.
Post-Migration Phase
Go Live
Present the Target for all support reps. Turn off the Source if necessary and store data backups.
What Types of Entities Can You Import from Groove to Intercom ?
With Help Desk Migration app, you can with ease import or export big amount of various data entities to or from Groove to Intercom. Review the list of records you can import incorporating automation service without any assistance from tech service reps.
Do you have especial Groove to Intercom import inquirements?
Let's discuss your requirements for a personalized data import.
| Groove entities | Intercom entities | |
|---|---|---|
| Help desk | ||
| Groups | Teams | |
| Users | Admins | |
| Customers | Users and leads | |
| Tickets | Conversations | |
| Knowledge Base | ||
| Category | Collections | |
| Categories | Sections | |
| Articles | Articles | |
Why transfer with Help Desk Migration?
No downtime
Migrate records effortlessly - ensure workflows on track and assist customers continuously.Increased efficiency
Quickly move data and arrange standard and tailored fields with the intelligent Migration Wizard.Seamless ticket movement
The Migration Wizard imports tickets and all linked data, preserving the data structure unaffected on the Target.Expert support
Our support crew is set to help you by means of chat, email, or phone.Effective replication framework
Managers will formulate a well-defined plan for data import, securing a seamless process and safe data.Custom options available
Choose pre-designed options or inquire about personalization, and we'll confirm your data is correct.
How Groove to Intercom Data Migration Goes
You can carry out data import in five simple moves, using our automated migration solution. However, if you have specific requirements or a distinct data structure, feel free to select a custom mode.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your Groove to Intercom Export
with These Options
Acquire a automated data transfer experience that matches your business preferences. The Help Desk Migration service brings functions to enable you to achieve your help desk records import in the smooth way.
Leave behind attachments
Does your targeted customer service tool provide compact data storage? Bypass attachments, especially if your existing customer support records doesn’t suffer a loss of its value without them. The migration time will shorten greatly.
Apply a extra tag to the imported tickets
Are you going to work a existing help desk system during data import? To lessen chaos, add extra tags to the migrated tickets to separate them from the left ones.
Migrate inline images as attachments
Export the images fixed into tickets as attachments. The data export time might take more time, but the images will be moved to a new support service platform.
Give a try to our Demo with custom records by moving 20 entities
Don't waste your time on doubts. Prove that you comprehend fully how the entities settle after you’ve exported them. Help Desk Migration’s Demo with custom data lets you choose 20 entities for a test transfer.
Put mind to your major goals. We'll deal with the heavy lifting
Our automated migration tool provides a productive tool, whether you’re importing your customer support operations from Groove to Intercom. With just a couple of clicks, your help desk system will be ready to work on a targeted platform — no need to bear any interruption!
Data import complies with security requirements
Help Desk Migration Wizard handles your business data is safe throughout the import or export process. To ensure the supreme safety of your records whether they are in migration or at rest, we use tested practices. There encompass handling approved security scans, reserving our servers secured, obeying diverse instructions, and more.
Choose the migration solution that clients praise
With a plenty of goal-achieved data imports done by our Migration Wizard, Help Desk migration service has obtained a lot of service-related awards and inspiring reviews. Additionally, we grow our functions. We move ahead to advance our tool and move forward new features to take care of we’re covering most of your data migration needs.
Benefit from straightforward mapping to deal with your most complex needs
Help Desk Migration tool will relieve you from copy-pasting records or setting missing record types along Groove to Intercom migration. Help Desk Migration app allows you map data fields and change your data migration. You sustain the structure of your data with slight work.
Select a fitting time for data import
Get going by the help desk import whenever it fits into your workflow. Get going by importing historical records and later move ahead to the Delta function to import your during migration updated data. Then, relax and greenlight our migration app do the rest.
Work with a support pros you can completely be sure of
Are you encountering issues with your Supported Platform data import? Help Desk Migration service representatives is up for it to assist you with any obstacles. With years of well-done data export/import involvement, they can fin a solution to any issue connected with your customer support migration or even provide help throughout the complete data import and export.
Your Help Desk Data Import is Secured at Each and Every Stage
Help Desk Migration tool ensures endless migration features without compromising on security. We commit to the latest recommendations, run frequent advancements, and invariably examine all facilities.
We employ a firm two-factor authentication policy
Help Desk Migration Wizard guards your business records from unauthorized accessing with 2FA authentication. Besides, your company representatives can only export Groove records if they got admin rights. Collect, these safeguards terminate the dangers of information leak.
We apply Three-layer
We enable 3 levels of records safety: physical (we secure our hosting facilities against any intrusion), network (we secure our networks against cyber attacks), and application (we take care of your business records within our migration service from unlawful log in).
We comply with safety levels
We secure your records based on all key security principles. Help Desk Migration carries an vast portfolio of compliance, and we continue growing it. Presently, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety principles.
What is the cost of your Groove to Intercom data migration?
And now to the burning question. How much will it cost to switch from Groove to Intercom? The cost will mostly build upon the business data volume you require to migrate, the complexity of your demands, and the options you’ll choose or custom work you’ll request. Start a Free Demo to test the Migration Wizard performance and find out how much your migration will cost.
Run a Demo to get the priceReviews helps us upgrade our solution: Several thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Intercom data migration
Prepare for Intercom data migration by checking an in-depth step-by-step guide
Packed Groove to Intercom Import in a Couple Clicks
Import your data from Groove to Intercom smoothly without disarranging from what really matters — resolving your clients’ requests. Our app does all the work behind the scenes whilst you simply enjoy respond to your clients tickets your new platform.
Find out more useful guides about data import
Willing to learn more about help desk business records migration and customer service improvement? Look at our help section.
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