Groove to Freshdesk
Extremely easy, no special knowledge or programming required. A complete Groove to Freshdesk data migration tool.
The best Groove to Freshdesk tool made for youThere’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and moneySkip complex data audit and tool development processes. Just choose the records you need to move and start the transition when comfortable.
Easy migrationNo specific knowledge or skill required. Just select what data will go to the new system and see the magic happening.
Data completionTransfer your help desk info in full to ensure that no ticket is missing critical customer support information.
No need to worry about scripting or constantly watch each record transferred.
Just link your source and target, pick what you need to take to a new database and let the system deal with the rest for you.
Your customer data comes complete, you can take our word.
Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.
Your customer data is behind thick walls. Not even all our employees can access to your credentials or records.
You can be sure that with HDM no hacker attacks are possible.
Choose data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.
Simple & effective
In only a couple of clicks it is possible to choose what goes where, when it goes, and in what order.
Our developers considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.
Customer service as priority
As a migration service supplier, we aim to deliver the most effective migration tool. Nevertheless, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Groove to Freshdesk
Strong safety of your recordsThe migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department.
Upper-level data mappingOur system allows mapping standard and even custom fields, thus helping you to make sure that the records end up being in the right places in Freshdesk.
Sustained connectivity between object and peopleWhen migrating your records from Groove to Freshdesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Groove to Freshdesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Groove to Freshdesk work
Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Groove to Freshdesk.
Fill out the form with necessary credentials to make it possible for our data migration tool to access information from your current help desk.
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
Choose the data you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs.
Migrate small amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Freshdesk all data
Once everything's validated, find a quiet time with the least load on the support department and begin migrating from Groove to Freshdesk.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.