Freshservice to Gorgias data migration made painlessly
Encrypted conversations, secured servers, latest authorization mechanisms
Automated approach, never get downtime, excluded workflow breaks
Reasonable charging to ensure a feature + cost balance
Brands among many niches rely on our solution
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your replication by assessing Source records, operations, and integrations. Examine data cleaning and field alignment to the Target. Create a transfer scenario, including the schedule and support reps training.
Security and Compliance Review
Confirm data adheres to security standards. Configure permissions and access controls to protect the replication.
Migration
Data Mapping and Customization
Connect records fields between your Source and Target. Define automated custom capabilities from the set or ask for distinct tailored adjustments for the data migration.
Demo Migration
Perform a test Demo to view how the migration service operates. Spot outcomes and alter settings as necessary.
Data Verification
Confirm all replicated data in the Target is precise, complete, and properly organized.
Full Data Migration
Transmit all selected data, embracing tickets, contacts, attachments, and associated data.
Delta Migration
Net any new or updated data that changed during the Full data migration.
Interval Migration*
Data transmit can be paused and continued to fit your schedule, with no downtime. You can halt up to five instances for five days per pause, adjusted by our sales squad during business hours.
Post-Migration Phase
Go Live
Roll out the Target for all support reps. Decommission the Source if needed and preserve data backups.
What Sorts of Data Can You Migrate from Freshservice to Gorgias ?
With our Migration service, you can without difficulty migrate solid amount of varying records types to or from Freshservice to Gorgias. Review the list of record types you can migrate making use of automated service by yourself from tech experts.
Do you want exclusive Freshservice to Gorgias import or export inquirements?
Drop us a line for a customized data migration.
| Freshservice objects | Gorgias objects | |
|---|---|---|
| Help desk | ||
| Agents | Agents | |
| Requesters | Customers | |
| Tickets | Tickets | |
Why transmit with Help Desk Migration?
Without downtime
Move records seamlessly - ensure workflows operational and support customers without hassle.Enhanced efficiency
Seamlessly transfer data and map default and custom fields with the automated Migration Wizard.Easy ticket movement
The Migration Wizard transfers tickets and all associated records, preserving the data structure unchanged on the Target.Always here for you
Our support agents is set to assist you by means of chat, email, or phone.Detailed replication strategy
Our migration experts will develop a clear plan for data import, securing a smooth process and safe records.Flexible customizations
Opt for pre-built options or request customization, and we'll guarantee your data is accurate.
How Does Freshservice to Gorgias Data Migration Run?
Our automated migration solution allows you export and import data in five simple steps. However, if you have special needs or a distinct data structure, feel free to go with a custom route.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your Freshservice to Gorgias Migrate
with These Functions
Use a seamless data transmition experience that reconciles your company’s preferences. The Help Desk Migration service provides functionalities to facilitate you to achieve your help desk data migration in the secure and automated way.
Bypass attachments
Does your desired help desk system deliver compact data storage? Bypass attachments, particularly if your historical data loses none of its value without them. The migration time will drop considerably.
Choose a new tag to the exported tickets
Are you going to work a existing help desk platform during migration? To get rid of mistakes, use tags to the migrated tickets to highlight them from the remaining ones.
Employ the attachment feature to Migrate inline images
Migrate the images added into tickets as attachments. The data migration time might go up, but the images will never disappear along with the current a future customer service tool.
Demo with custom data: Pick 20 entities for import
If you want to look at how certain entities settle in the new help desk system, run this free custom Demo and pick 20 entities for a export.
Transfer newest data first
Select this castomization to transfer your newest records in a chronological order, from newest to oldest. The capability is applicable only to Full Migration.
Don’t let data migration to lead away you from your goals
Whether you’re importing from Freshservice to Gorgias, use our automated migration service. It will permit you to import all your records to a new system in just a few clicks. Thus, you will be able to get your import finished in a timely manner without putting urgent works on the back burner.
Data import and export with security standards
Help Desk Migration Wizard takes care of your support service data is secure throughout the migration process. We provide maximum business records guard applying tried modes, alongside regulatory compliance, proper server maintenance, and constant security checks.
Select the migration tool that customers love
Myriads of outstanding data exports and a lot of awards and positive reviews can prove the high standard of Help Desk migration service. Besides, we enlarge our feature list. Help Desk Migration team continue to refine our service and present new capabilities to ensure we’re including nearly all of your import and export needs.
Apply straightforward mapping to handle your most complex needs
Set yourself free from the time-consuming load of adding lacking record types or data entities along Freshservice to Gorgias migration. Our service greenlights you map data fields and adjust your data import and export. This will leave unchanged the starting structure of your data without difficulty on your part.
Pick a suitable time for data migration
Start by the help desk data import anytime it fits into your schedule. On top of that, Help Desk Migration Delta migration feature will greenlight you to export the during migration updated data after the historical business data was moved. Then, relax and greenlight our solution take care of the rest.
Communicate our reliable support agents
Don’t worry about experiencing issues just as running your Supported Platform data import. Help Desk Migration customer service pros is ready to aid you with any problems. With multiple well-done data import and export mastery, they can find an answer to any task associated with your help desk data import or even offer assistance along the complete record migration.
Your Help Desk Data Migration is Protected at Every Phase
Help Desk Migration app enables every migration options without damaging on safety. We constantly examine all systems and make advancements, so that your business data is safe according to the fresh requirements.
We apply a strict 2FA authentication policy
Our Migration Wizard uses 2FA authentication. On top of that, your company representatives can only migrate Freshservice records if they got admin access. With these safety features arranged, you won’t have to worry about data leak.
We employ Three-layer
Help Desk Migration offers 3 layers of business records protection. At the physical level, we defense our hosting facilities from logical and physical attacks. At the application level, we exclude any unsanctioned entry to your business records on our service. And, last but not least, on the network layer, we secure our networks from digital abuse.
Fulfill industry-standard fundamentals
Help Desk Migration service accomplishes to highest security fundamentals, ensuring maximum safety for your records. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other required data protection fundamentals. And our extensive compliance list is getting expanded.
How much does Freshservice to Gorgias data migration cost?
How much will you need to invest in the switch from Freshservice to Gorgias? The cost will largely depend on the data volume you need to transfer, the complexity of your specifications, and the features you’ll choose or custom work you’ll request. Run a Free Demo to test the Migration Wizard work and figure out how much your migration will cost.
Run a Demo to get the priceFeedback encourages us advance our service: Some thoughts from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Gorgias data migration
Prepare for Gorgias data migration by checking an in-depth step-by-step guide
All-packed Freshservice to Gorgias Import in Several Clicks
Migrate your business records from Freshservice to Gorgias easily and without disturbing your ultimate purpose of dealing with your customers’ inquiries.
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