Trusted Freshservice to CSV data migration services
Encrypted conversations, secure servers, advanced authorization approaches
Automated process, don't have downtime, avoiding any workflow breaks
Fair charging to provide a function + rate balance
We’ve gained the authority of companies across fields
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transmit by reviewing Source data, modus operandi, and apps. Evaluate data cleansing and field matching to the Target. Create a transfer plan, involving the framework and reps coaching.
Security and Compliance Review
Confirm data adheres to safety regulations. Grant permissions and access settings to secure the transfer.
Migration
Data Mapping and Customization
Connect records fields amongst the Source and Target. Settle on pre-built custom settings from the menu or discuss particular tailored adjustments for the data replication.
Demo Migration
Set up a test Demo to see how the transition app performs. Check results and adapt settings as necessary.
Data Verification
Verify all moved data in the Target is genuine, fully captured, and appropriately structured.
Full Data Migration
Migrate all selected data, including tickets, contacts, attachments, and correlated information.
Delta Migration
Capture any new or updated data that altered for the time of the Full data transition.
Interval Migration*
Data migration can be paused and resumed to accommodate your schedule, with zero interruption. You can stop up to five times for a duration of five days each, arranged by our sales squad during business hours.
Post-Migration Phase
Go Live
Roll out the Target for all reps. Deactivate the Source if necessary and save data backups.
What Records Can You Import from Freshservice to CSV ?
With our Migration service, you can efficiently import or export massive piles of varied data entities to or from Freshservice to CSV. Review the selection of records you can import or export incorporating automated tool without any assistance from tech pros.
Do you need certain Freshservice to CSV migration demands?
Schedule a call and tell us about a unique data import.
| Freshservice objects | CSV objects | |
|---|---|---|
| Help desk | ||
| Groups | Departments | |
| Agents | Agents | |
| Departments | Companies | |
| Requesters | Contacts | |
| Tickets | Tickets | |
| Changes | Changes | |
| Problems | Problems | |
| Knowledge Base | ||
| Categories | Categories | |
| Folders | Folders | |
| Articles | Articles | |
Why migrate with Help Desk Migration?
Zero downtime
Transfer records smoothly - preserve workflows efficient and help customers without hassle.Enhanced efficiency
Seamlessly transfer data and set up standard and custom fields with the secure Migration Wizard.Easy ticket transmiting
The Migration Wizard replicates tickets and all associated records, ensuring the data structure consistent on the Target.Always here for you
Our support agents is available to navigate you using chat, email, or phone.Detailed import planning
Our team will develop a comprehensive plan for data import, providing a hassle-free process and reliable data.Pre-built options and customizations
Select pre-built options or seek personalization, and we'll make sure your data is precise.
How Does Freshservice to CSV Data Migration Perform?
Our automated migration solution allows you export and import records in a few simple actions. However, if you have unique needs or a special data structure, feel free to choose a custom way.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your Freshservice to CSV Migrate
with These Functionalities
Have a seamless data replication experience that aligns your business objectives. The Help Desk Migration service brings functions to enable you to succeed your help desk data movement in the smooth way.
Bypass attachments
Does your new help desk system present small data storage? Leave behind attachments, specially if your historical data doesn’t suffer a loss of its value without them. The data import and export time will decrease considerably.
Import inline images as attachments
Migrate the images set in into tickets as attachments. The data import and export time might go up, but the images will stay along on a destination support service platform.
Test drive our Demo with custom records by importing 20 entities
Avoid any guessing. Ensure you recognize exactly how the entities look like after you’ve migrated them. Help Desk Migration’s Demo with custom data empowers you appoint 20 entities for a test export.
Transfer newest data first
Choose this option to move your newest records in a chronological order, from newest to oldest. This out-of-the-box feature is applicable to Full Migrations.
Fix on your crucial tasks. We'll take care of the heavy lifting
Our automated migration tool delivers an efficient app, whether you’re importing your help desk operations from Freshservice to CSV. With just a few clicks, your help desk platform will be ready to perform on a chosen solution — no need to suffer any interruption!
Data migration with security standards
Help Desk Migration Wizard includes measures for ensuring your customer service data is safe throughout the import process. To confirm the maximum safety of your help desk data whether they are in migration or at rest, we use established runthrough. Here is encompassed controlling regular security audits, reserving our servers secured, meeting numerous commands, and more.
Use the migration tool that customers praise
With numerous efficient data import and exports performed by us, Help Desk migration service has gained lots of service-linked awards and positive commentaries. Besides, we keep developing our feature list. We proceed to advance our Migration Wizard and move forward useful capabilities to cover we’re involving all your migration needs.
Apply easy mapping to cover all your needs
Free yourself from the long-lasting work of adding wanted fields or records during Freshservice to CSV migration. So you can map typical and custom-made ticket fields, or else tweak your data import and export right away our migration service. This will sustain the starting structure of your data with no effort on your part.
Choose a suitable time for data migration
Begin by the help desk import whenever it fits into your workflow. Begin by importing historical data and then set up the Delta feature to migrate your during migration changed data. Then, relax and allow our migration app take care of the rest.
Work with a support agents you can completely count on
Don't fret about encountering hardships when performing your Supported Platform data import. Allow Help Desk Migration service pros explore your problem. With lots of successful data migration expertise, they can resolve any issue connected with your help desk migration or even supply help along the total record migration.
Your Help Desk Data Import or Export is the Whole Way Along
Using Help Desk Migration app, you’ll never have to worry about security of business data. We commit to the up-to-date standards, make regular improvements, and unfailingly examine all servers.
We apply a strict 2FA access policy
Our Migration Wizard uses 2FA access. What’s more, your company representatives can only export Freshservice records if they possess admin rights. Collect, these safety measures prevent the risk of data leakage.
3-level business data protection
Help Desk Migration comes with 3 layers of records protection. At the physical layer, we cover our data hosting equipment from logical and physical attacks. At the application layer, we block any prohibited access to your business data on our service. And, last but not least, on the network layer, we protect our networks against cyber abuse.
We meet security fundamentals
We protect your records based on all essential security principles. Help Desk Migration service has an vast list of compliance, and we keep enlarging it. Nowadays, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data security fundamentals.
How much does Freshservice to CSV data migration cost?
How much will you need to invest in the switch from Freshservice to CSV? The cost will largely build upon the data volume you want to move, the complexity of your demands, and the options you’ll choose or custom work you’ll request. Set a Free Demo to test the Migration Wizard performance and learn how much your data transfer will cost.
Run a Demo to get the priceFeedback encourages us elevate our solution: Some words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for CSV data migration
Prepare for CSV data migration by checking an in-depth step-by-step guide
All-packed Freshservice to CSV Import in a Few Clicks
Migrate your records from Freshservice to CSV simply and with no disorganizing your ultimate mission of setting right your customers’ matters.
More guides about data migration
Willing to learn more about help desk business records migration and support service enhancement? Check out our blog.
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