Fast & safe FreeScout to Freshdesk data migration service
Encrypted conversations, secure servers, modern authorization mechanisms
Automated method, zero time-out, no workflow breaks
Flexible charging to deliver a function + cost balance
Companies among various areas rely upon our tool
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your migration by evaluating Source records, operations, and applications. Examine data cleansing and field matching to the Target. Make a transmit tactic, including the schedule and reps training.
Security and Compliance Review
Ensure data adheres to security protocols. Set permissions and access controls to safeguard the transmit.
Migration
Data Mapping and Customization
Map records fields amid your Source and Target. Choose in-built custom options from the menu or discuss distinct personalization for the record migration.
Demo Migration
Set up a test Demo to identify how the transfer service performs. Analyze results and tweak mapping as required.
Data Verification
Ensure all transferred records in the Target is accurate, complete, and adequately organized.
Full Data Migration
Move all required records, encompassing tickets, contacts, attachments, and closely connected records.
Delta Migration
Catch any newest or updated records that altered during the Full data replication.
Interval Migration*
Data transfer can be interrupted and resumed to match your schedule, with no service disruption. You can halt up to five times for a duration of five days each, adjusted by our sales squad during operating hours.
Post-Migration Phase
Go Live
Launch the Target for all users. Disable the Source if necessary and preserve data backups.
What Records Can You Migrate from FreeScout to Freshdesk ?
With our Migration service, you can with no trouble import or export large piles of different data types to or from FreeScout to Freshdesk. Check out the list of data types you can migrate making use of automated tool without extra guidance from tech experts.
Do you have certain FreeScout to Freshdesk migration needs?
Drop us a line for a customized data import.
| FreeScout objects | Freshdesk objects | |
|---|---|---|
| Help desk | ||
| Users | Agents | |
| Companies | Companies | |
| Customers | Contacts | |
| Conversations | Tickets | |
Why transfer with Help Desk Migration?
No downtime
Migrate records effortlessly - keep workflows intact and support customers without delays.Enhanced efficiency
Effortlessly transfer data and configure standard and custom fields with the automated Migration Wizard.Streamlined ticket retrieval
The Migration Wizard replicates tickets and all associated data, keeping the data structure unalterred on the Target.Dedicated support service
Our support team is ready to help you via chat, email, or phone.Comprehensive migration planning
Managers will develop a detailed plan for data import, ensuring a smooth process and reliable data.Custom options available
Choose pre-designed options or ask for personalization, and we'll verify your data is accurate.
How FreeScout to Freshdesk Data Migration Works
Our automated migration tool allows you import and export data in five simple moves. However, if you have unique needs or a non-standard data structure, feel free to go with a custom way.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your FreeScout to Freshdesk Migrate
with These Options
Share a seamless data replication experience that aligns your company’s objectives. The Help Desk Migration service offers functions to help you to accomplish your help desk records movement in the secure and automated approach.
Skip attachments
Does your destination customer service tool provide limited data storage? Leave behind attachments, particularly if your current data loses none of its value without them. The data import time will shorten greatly.
Add a extra tag to the migrated tickets
Apply extra tags to the migrated tickets — in such a way, you won’t mix up them with the left. You may further classify the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Use the attachment feature to Import inline images
Export the images fixed into tickets as attachments. The data import and export time might go up, but the images will be moved to a desired support service platform.
Demo with custom data: Select 20 entities for import
If you expect to check how particular entities will look like in the new help desk platform, kick off this free custom Demo and choose 20 entities for a migration.
Migrate newest data first
Select this option to move your most recent records in a chronological flow, from most recent to oldest. The option is applicable exclusively to Full Migration.
Stay focused on your core processes. We'll do the heavy lifting
Whether you’re moving from FreeScout to Freshdesk, use our automated migration solution. It will help you to import or export all your data to a selected help desk platform in just a couple of clicks. Thus, you can get your import or export accomplished in a timely fashion without putting crucial works without putting it off.
Data import with security standards
The Migration Wizard will take care of your data security during all phases of the migration process. To provide the utmost protection of your data whether they are in import or at rest, we apply established runthrough. Here is encompassed conducting approved security analysis, reserving our servers guarded, complying with different commands, and more.
Choose the migration tool that clients praise
Lots of goal-achieved data migrations and plenty of awards and approving reviews can guarantee the value of Help Desk migration service. And our striving towards excellence does not terminate there. Help Desk Migration team continue to improve our solution and present novel capacity to handle we’re covering nearly all of your migration requests.
Enjoy comprehensive mapping to cover your most complex needs
Set yourself free from the time-consuming chore of adding wanted fields or data entities at the time of FreeScout to Freshdesk migration. Our tool greenlights you map entities and tailor your data migration. This will preserve the original system of your records with no effort on your part.
Select a suitable time for data import
Select the most suitable time to set up and launch the help desk data migration process. Get going by migrating historical records and continue with set up the Delta option to import your during migration changed data entities. Then, relax and let our migration service handle the rest.
Work with a support team you can completely depend on
Are you dealing with challenges with your Supported Platform migration? Empower our service pros search into your task. With lots of involvement migrating records, our experts are well-prepared to confirm a accomplished migration of your records.
Your Help Desk Data Migration is the Whole Way Along
With Help Desk Migration solution, don't worry about safety of valuable data. We frequently test all systems and make advancements, so that your business data is protected according to the recent recommendations.
We use a strict two-factor authentication policy
Our Migration Wizard guards your information from unauthorized acquiring access with two-factor access. Additionally, only your business reps with admin rights can migrate your FreeScout data. Together, these safety measures terminate the dangers of information leakage.
Three-layer data protection
Help Desk Migration provides 3 levels of data protection. At the physical layer, we shield our data hosting facilities from any attacks. At the app level, we exclude any prohibited access to your business records on our service. And, last but not least, on the network level, we secure our networks from cyber abuse.
We comply with security principles
We secure your records based on all key security fundamentals. Help Desk Migration holds an extensive list of compliance, and we continue expanding it. Nowadays, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection levels.
How much does FreeScout to Freshdesk data migration cost?
How much will you need to invest in the switch from FreeScout to Freshdesk? The cost will mostly build upon the data volume you require to transfer, the complexity of your demands, and the features you’ll choose or customizations you’ll inquire. Run a Free Demo to test the Migration Wizard performance and learn how much your migration will cost.
Run a Demo to get the priceFeedback encourages us upgrade our solution: Some words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Freshdesk data migration
Prepare for Freshdesk data migration by checking an in-depth step-by-step guide
Full FreeScout to Freshdesk Import in a Few Clicks
Import your data from FreeScout to Freshdesk easily and with no confusing your supreme aim of solving your clients’ requests.
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