Effortless eDesk to Salesforce Service Cloud data migration services
Encoded conversations, secured servers, modern authorization methods
Automated method, no downtime, no workflow pauses
Reasonable charging to ensure an opportunity + charge balance
We’ve earned the of clients across sectors
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transfer by assessing Source records, workflows, and applications. Review data cleaning and field alignment to the Target. Develop a transition plan, that covers the timeline and customer service reps training.
Security and Compliance Review
Verify data adheres to security standards. Set permissions and access settings to safeguard the movement.
Migration
Data Mapping and Customization
Align records fields between your Source and Target. Pick in-built custom features from the set or ask for certain tailoring for the data movement.
Demo Migration
Initiate a test Demo to view how the transmit tool functions. Verify outcomes and modify settings as you wish.
Data Verification
Confirm all migrated data in the Target is accurate, fully captured, and adequately formatted.
Full Data Migration
Replicate all chosen data, encompassing tickets, contacts, attachments, and linked records.
Delta Migration
Catch any fresh or updated data that tweaked at the time of the Full data replication.
Interval Migration*
Data transition can be halted and continued to align with your timeline, with no service disruption. You can pause up to five instances for five days per pause, managed by our sales crew during business hours.
Post-Migration Phase
Go Live
Deploy the Target for all agents. Decommission the Source if required and protect data backups.
What Entities Can You Import from eDesk to Salesforce Service Cloud ?
With Help Desk Migration service, you can without difficulty import and export sizable portions of differing records entities to or from eDesk to Salesforce Service Cloud. Here’s the set of records you can migrate implementing automated tool without any assistance from tech representatives.
Do you want certain eDesk to Salesforce Service Cloud import or export needs?
Let us know you need a customized data migration.
| eDesk entities | Salesforce Service Cloud entities | |
|---|---|---|
| Help desk | ||
| Users | Users | |
| Customers | Contacts | |
| Threads | Cases | |
Why transfer with Help Desk Migration?
No downtime
Move records effortlessly - keep workflows on track and support customers continuously.Increased efficiency
Easily transfer data and map predefined and personalized fields with the automated Migration Wizard.Organized ticket transfer
The Migration Wizard transmits tickets and all associated records, keeping the data structure unaffected on the Target.Personalized support
Our support reps is prepared to help you via chat, email, or phone.Thorough transfer strategy
Managers will develop a clear plan for data import, ensuring a seamless process and protected records.Custom options available
Opt for automated options or request specific adjustments, and we'll confirm your data is accurate.
How Does eDesk to Salesforce Service Cloud Data Migration Run?
You can run records import in five simple actions, using our automated migration app. However, if you have specific needs or a unique data structure, feel free to go with a custom route.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your eDesk to Salesforce Service Cloud Migrate
with These Options
Receive a seamless data transmition experience that corresponds your business needs. The Help Desk Migration service delivers functionalities to empower you to achieve your support service data import in the automated and secure mode.
Omit attachments
Does your targeted help desk platform provide limited data storage? Omit attachments, especially if your existing customer support records drop none of its value without them. The migration time will drop considerably.
Check out our Demo with custom records by exporting 20 entities
Don't waste your time on guessing. Ensure you know completely how the entities settle at the end of you’ve exported them. Help Desk Migration’s Demo with custom data lets you handpick 20 entities for a test export.
Import newest data first
Opt for this castomization to transfer your newest records in a chronological flow, from newest to oldest. This custom option is applicable to Full Migrations.
Don’t allow data migration to mislead you from your work
Whether you’re importing from eDesk to Salesforce Service Cloud, call into play our automated migration service. It will help you to migrate all your records to a desired help desk in just a couple of clicks. Thus, you will be able to get your import accomplished in a timely manner without putting urgent processes without putting it off.
Data import with security standards
Help Desk Migration Wizard handles your records is safe throughout the import or export process. To assure the supreme guard of your records whether they are in import or at rest, we use tested runthrough. Here is contained conducting frequent security audits, reserving our servers secured, obeying several instructions, and more.
Select the migration tool that customers recommend
With multiple efficient data imports under our belt, Help Desk migration service has obtained a lot of service-associated awards and inspiring reviews. And our aspiration for high standard does not terminate there. We go to improve our service and move forward useful functioning to include measures for ensuring we’re including all your migration requirements.
Use intuitive mapping to handle your most complex needs
Help Desk Migration solution will relieve you from copy pasting records or making nonexistent data types along eDesk to Salesforce Service Cloud migration. So you can map standard and custom-made fields, or otherwise change your data import and export right in our migration service. This will keep the starting structure of your data smoothly on your part.
Select a suitable time for data migration
Get going by the help desk migration anytime it fits into your business processes. Get going by exporting historical data and continue with move ahead to the Delta option to migrate your freshly updated data. Then, relax and empower our migration service take care of the rest.
Talk to our proficient support representatives
Are you fighting tasks with your Supported Platform migration? Allow Help Desk Migration service pros inspect your setback. With lots of familiarity moving business data, Help Desk Migration team are well-qualified to guarantee a accomplished import of your support data.
Your Help Desk Data Import is the Whole Way Long
Employing Help Desk Migration service, don't worry about security of valuable data. We frequently check all facilities and make improvements, so that your data is secured based on the latest requirements.
We enforce a strict 2FA authentication policy
Help Desk Migration Wizard applies 2FA authentication. On top of that, your agents can only export eDesk records if they have admin rights. Collect, these safety measures prevent the risk of data leak.
3-level data safety
Help Desk Migration delivers 3 layers of data safety. At the physical layer, we safeguard our hosting equipment from logical and physical breach. At the application layer, we cease any forbidden log in to your data on our service. And, finally, on the network layer, we secure our networks against cyber abuse.
Compliance with security principles
We protect your business data based on all integral security principles. Our Help Desk Migration service has an vast list of compliance, and we keep expanding it. These days, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security principles.
What is the cost of your eDesk to Salesforce Service Cloud data migration?
And now to the burning question. How much will it cost to switch from eDesk to Salesforce Service Cloud? The cost will largely lean on the records volume you require to migrate, the complexity of your specifications, and the options you’ll use or customizations you’ll request. Run a Free Demo to test the Migration Wizard performance and find out how much your data transfer will cost.
Run a Demo to get the priceReviews encourages us upgrade our tool: Few words from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Salesforce Service Cloud data migration
Prepare for Salesforce Service Cloud data migration by checking an in-depth step-by-step guide
Complete eDesk to Salesforce Service Cloud Import in Several Clicks
Migrate your business records from eDesk to Salesforce Service Cloud without trouble without disorganizing from what actually matters — sorting out your clients’ concerns. Our app carries out all the work behind the scenes while you simply enjoy using your chosen platform.
Find out more helpful insights about data import and export
Want to get more? Our knowledge base is packed with information on support service advancement and help desk records import. Take a look at it!
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