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eDesk by xSellco to Salesforce Service Cloud
migration service

Trouble-free , no special know how or coding required. A complete eDesk by xSellco to Salesforce Service Cloud data migration instrument.

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The best eDesk by xSellco to Salesforce Service Cloud tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply decide on what data you need to transfer and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just pick what data will go to the target platform and enjoy the wonders happening.
Data structure maintenance
Transfer your help desk records in full to make certain that no ticket is missing essential customer support details.
Automated tool

Scared that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool interface is as easy to use as possible.

Connect the help desks, choose records, click ok, and you’re done!

Data maintenance

Your information comes unite , you can take our word.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind thick walls. Not even all our staff members can see your passwords or other information.

You can be certain with HDM no data breaches will take place.

You control the process

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service provider, we work to offer the most effective migration tool. However, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from eDesk by xSellco to Salesforce Service Cloud

Castle gates

Strong safety of your information

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in Salesforce Service Cloud.

Next

When migrating your records from eDesk by xSellco to Salesforce Service Cloud we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from eDesk by xSellco to Salesforce Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from eDesk by xSellco to Salesforce Service Cloud work

  • Get ready

    Start off by preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from eDesk by xSellco to Salesforce Service Cloud.

  • Connect eDesk by xSellco

    Complete the form with necessary credentials to allow our data migration tool to fetch data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Salesforce Service Cloud all data

    Once everything's validated, find a quiet time with the minimal load on the support department and begin migrating from eDesk by xSellco to Salesforce Service Cloud.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Salesforce Service Cloud import

Our team would be more than happy to perform a personalized migration in case you have specific demands.
Get a price estimation

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