Secure Dixa to Gorgias data migration service
Encoded communications, secure servers, modern authorization ways
Automated approach, no operations downtime, avoiding any workflow pauses
Reasonable pricing to ensure an opportunity + fee balance
Customers across various fields select us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transition by assessing Source data, procedures, and apps. Evaluate data cleansing and field matching to the Target. Develop a movement scenario, that consists of the outline and employee coaching.
Security and Compliance Review
Verify data complies with security standards. Grant permissions and access controls to secure the transition.
Migration
Data Mapping and Customization
Align data fields between the Source and Target. Handpick pre-built custom features from the menu or discuss distinct tailoring for the record transfer.
Demo Migration
Initiate a trial Demo to see how the replication solution functions. Examine results and adapt settings as you wish.
Data Verification
Confirm all transmitted data in the Target is genuine, complete, and appropriately structured.
Full Data Migration
Shift all selected data, encompassing tickets, contacts, attachments, and associated information.
Delta Migration
Net any new or updated data that tweaked for the duration of the Full data transition.
Interval Migration*
Data replication can be paused and resumed to cohere your timeline, with zero interruption. You can stop up to five times for a duration of five days each, adjusted by our sales team during work hours.
Post-Migration Phase
Go Live
Deploy the Target for all customer service agents. Decommission the Source if required and ensure data backups.
What Entities Can You Migrate from Dixa to Gorgias ?
With Help Desk Migration Wizard, you can easily import and export hefty portions of diverse data entities to or from Dixa to Gorgias. Here’s the set of record types you can import using automation without extra assistance from tech support team.
Do you want nonstandard Dixa to Gorgias migration demands?
Let's discuss your specific needs for a custom data migration.
| Dixa entities | Gorgias entities | |
|---|---|---|
| Help desk | ||
| Agents and admins | Agents | |
| Users | Customers | |
| Conversations | Tickets | |
Why transmit with Help Desk Migration?
Without downtime
Move data effortlessly - preserve workflows operational and aid customers seamlessly.Increased efficiency
Easily migrate data and map predefined and personalized fields with the smart Migration Wizard.Organized ticket migration
The Migration Wizard transmits tickets and all related records, ensuring the data structure unchanged on the Target.Personalized support
Our support reps is equipped to help you using chat, email, or phone.Thorough movement planning
Our migration experts will create a clear plan for data import, providing a efficient process and protected records.Flexible customizations
Opt for pre-built options or request specific adjustments, and we'll guarantee your data is on point.
How Does Dixa to Gorgias Data Migration Run?
Our automated migration service lets you export and import records in five simple actions. If you’re dealing with a elaborate data structure, feel free to select our custom mode. We’re ready to fulfill your special requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Elevate Your Dixa to Gorgias Move
with These Options
Receive a tailored data replication experience that matches your company’s needs. The Help Desk Migration service delivers functions to enable you to succeed your customer service records import in the most suitable manner.
Omit attachments
Does your future platform provide small data storage? Omit attachments, specially if your historical support service data doesn’t suffer a loss of its value without them. The data import and export time will drop remarkably.
Create a new tag to the migrated tickets
Choose tags to the migrated tickets — like so, you won’t misinterpret them with the existing. You may further arrange the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Apply the attachment feature to Migrate inline images
Migrate the images fixed into tickets as attachments. The data export time might be longer, but the images will stay along on a targeted support service platform.
Demo with custom data: Choose 20 entities for migration
If you expect to see how selected entities look like in the desired help desk platform, start this free custom Demo and pick 20 entities for a free test.
Import newest records first
Choose this option to move your newest records in a chronological flow, from most recent to oldest. The capability applies only to Full Migration.
Focus on your target business. We'll take care of the heavy lifting
Whether you’re moving from Dixa to Gorgias, apply our automated migration service. It will permit you to import all your records to a future system in just a couple of clicks. Thus, you will receive your migration done quickly without putting urgent tasks on the shelf.
Data import and export with confidence
Our Migration Wizard handles your business data is secure throughout the import process. We support maximum customer service data safety incorporating tried practices, which includes regulatory compliance, proper server maintenance, and constant security checks.
Select the migration service that customers recommend
With multiple successful data imports performed by us, our migration service has gained numerous service-linked awards and positive commentaries. Besides, we keep improving. We proceed to improve our tool and offer fresh features to take care of we’re including nearly all of your data import requests.
Use clear mapping to cover all your needs
Help Desk Migration service will relieve you from copy pasting help desk data or making absent record types during Dixa to Gorgias migration. Help Desk Migration app lets you map fields and modify your data migration. You get to preserve the structure of your data with slight work.
Pick a convenient time for data migration
Begin by the help desk migration whenever it fits into your workflow. Moreover, Help Desk Migration Delta migration feature will let you to export the freshly updated records once the historical customer service data was moved. Then, relax and let our platform make the rest.
Talk to our savvy support representatives
Don’t worry about fighting tasks when performing your Supported Platform data import and export. Greenlight our service team check over your setback. With plenty of expertise importing business data, our representatives are well-skilled to guarantee a well-done import/export of your data.
Your Help Desk Data Import and Export is the Whole Way Long
Help Desk Migration solution comes with every import functions with no damaging on security. We regularly scan all servers and make advancements, so that your data is safe matching to the recent requirements.
We enforce a stringent 2FA access policy
Help Desk Migration Wizard uses 2FA access. On top of that, users can only import from Dixa data if they possess admin access. With these security features in place, you won’t have to worry about data leak.
3-level business data safety
We deliver three levels of business records protection: physical (we secure our data hosting facilities against physical and logical attacks), network (we secure our networks against cyber abuse), and application (we take care of your business records within our data importing service against unauthorized entry).
Follow protection principles
Help Desk Migration service commits to upmost security levels, delivering utmost greatest security for your business records. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other integral data security principles. And our wast compliance portfolio continues getting extended.
What is the cost of your Dixa to Gorgias data migration?
And now to the burning question. How much will it cost to switch from Dixa to Gorgias? The price will largely lean on the records volume you want to move, the complexity of your demands, and the options you’ll use or customizations you’ll ask for. Start a Free Demo to test the Migration Wizard work and find out how much your data switch will cost.
Run a Demo to get the priceReviews inspires us upgrade our tool: Few words from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Gorgias data migration
Prepare for Gorgias data migration by checking an in-depth step-by-step guide
Complete Dixa to Gorgias Migration in a Few Clicks
Migrate your records from Dixa to Gorgias with no bother and with no disordering your utmost mission of dealing with your clients’ inquiries.
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