Professional Dixa to Freshdesk data migration services
Encrypted chats, secure servers, newest authorization methods
Automated process, never get downtime, no workflow pauses
Flexible charging to provide a feature + charge balance
Clients among many fields select us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your replication by reviewing Source records, workflows, and applications. Review data filtering and field alignment to the Target. Develop a movement approach, involving the schedule and employee coaching.
Security and Compliance Review
Confirm data adheres to safety regulations. Set permissions and access settings to safeguard the migration.
Migration
Data Mapping and Customization
Connect records fields amongst your Source and Target. Pick in-built custom options from the list or ask for unique tailoring for the data replication.
Demo Migration
Perform a free test Demo to see how the migration tool functions. Review results and modify settings as you wish.
Data Verification
Ensure all replicated data in the Target is accurate, fully captured, and adequately formatted.
Full Data Migration
Migrate all chosen data, covering tickets, contacts, attachments, and linked records.
Delta Migration
Capture any fresh or updated data that changed at the time of the Full data replication.
Interval Migration*
Data migration can be halted and resumed to fit your timeline, with no service disruption. You can pause up to five times for five days per pause, organized by our sales team during work hours.
Post-Migration Phase
Go Live
Roll out the Target for all support reps. Deactivate the Source if needed and save data backups.
What Data Can You Import from Dixa to Freshdesk ?
With our Migration app, you can efficiently migrate sizable portions of various data entities to or from Dixa to Freshdesk. Here’s the set of data entities you can import or export making use of automation by yourself from tech support team.
Do you have especial Dixa to Freshdesk migration needs?
Let us know you need a nonstandard data import.
| Dixa objects | Freshdesk objects | |
|---|---|---|
| Help desk | ||
| Agents and admins | Agents | |
| Users | Contacts | |
| Conversations | Tickets | |
Why migrate with Help Desk Migration?
Zero downtime
Migrate records without disruption - keep workflows on track and serve customers continuously.Enhanced efficiency
Seamlessly move data and set up default and personalized fields with the out-of-box Migration Wizard.Easy ticket movement
The Migration Wizard transfers tickets and all linked records, keeping the data structure unaffected on the Target.Always here for you
Our support agents is set to guide you via chat, email, or phone.Detailed replication planning
Our team will formulate a comprehensive plan for data import, ensuring a seamless process and protected data.Pre-built options and customizations
Choose automated options or seek customization, and we'll confirm your data is preserved.
How Does Dixa to Freshdesk Data Migration Work?
Our automated migration solution greenlights you export and import data in a few simple moves. However, if you have unique demands or a unique data structure, feel free to select a custom way.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your Dixa to Freshdesk Export
with These Features
Have a automated data replication experience that meets your business needs. The Help Desk Migration service offers features to enable you to succeed your customer service data movement in the secure and automated route.
Bypass attachments
Does your new help desk platform offer limited data storage? Omit attachments, especially if your current data doesn’t suffer a loss of its value without them. The data import and export time will decrease significantly.
Choose a additional tag to the migrated tickets
Add more tags to the migrated tickets — this way, you won’t jumble them with the remaining. You may further classify the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Migrate inline images as attachments
Import the images embedded into tickets as attachments. The migration time might be longer, but the images will be moved to a new platform.
Test drive our Demo with custom records by migrating 20 entities
Avoid any guessing. Prove that you recognize totally how the entities settle after you’ve imported them. Help Desk Migration’s Demo with custom data empowers you handpick 20 entities for a test migration.
Transfer newest data first
Opt for this feature to transfer your newest records in a chronological flow, from newest to oldest. This automated option is applicable to Full Migrations.
Fix on your major tasks. We'll do the heavy lifting
Our automated migration service offers a productive app, whether you’re importing your customer service operations from Dixa to Freshdesk. With just a couple of clicks, your help desk platform will be up and running on a future solution — no need to suffer any stoppage!
Data migration complies with security requirements
The Migration Wizard will take care of your data security during all phases of the migration process. We support maximal data guard using tried practices, including regulatory compliance, suitable server preserving, and constant security scans.
Choose the migration solution that customers love
With numerous goal-achieved migrations under our belt, Help Desk migration service has obtained a lot of service-linked awards and gratifying commentaries. And our aspiration for high quality does not drop there. Following Help Desk Migration's purpose is to cover nearly all of your migration requests, we keep refining our app and frequently enhance it with fresh capacity.
Apply straightforward mapping to cover your most complex needs
Our tool will spare you from copypasting records or making missing fields throughout Dixa to Freshdesk migration. Our tool greenlights you map fields and adapt your data migration. You sustain the structure of your business data with slight work.
Choose a fitting time for data migration
Choose the most fitting time to set up the help desk data migration operation. On top of that, our Delta option will empower you to import the during migration updated data entities once the historical data was imported. Then, relax and empower our service take care of the rest.
Work with a support agents you can completely count on
Don't fret about trying to cope with challenges when running your Supported Platform data import and export. Permit Help Desk Migration service team check over your problem. With plenty of expertise moving data, Help Desk Migration experts are well-equipped to ensure a well-done import of your records.
Your Help Desk Data Import is the Whole Way Through
Help Desk Migration app delivers every migration functions with no compromising on security. We commit to the latest requirements, run frequent updates, and consistently scan all systems.
We apply a firm 2FA authentication policy
Our Migration Wizard applies 2FA authentication. Besides, only your company representatives with admin rights can export your Dixa records. With these safety functions in place, you won’t have to worry about information leakage.
3-level data safety
We provide 3 levels of data security: physical (we protect our hosting facilities against any intrusion), network (we secure our networks against digital harm), and application (we protect your data within our migration service against unlawful entry).
We comply with safety fundamentals
We take care of your business data based on all required security standards. Our Help Desk Migration service carries an extended set of compliance, and we are growing it. Nowadays, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection standards.
How much does Dixa to Freshdesk data migration cost?
How much will you need to invest in the switch from Dixa to Freshdesk? The cost will largely depend on the records volume you require to migrate, the complexity of your requirements, and the options you’ll use or customizations you’ll ask for. Set a Free Demo to test the Migration Wizard work and find out how much your data switch will cost.
Run a Demo to get the priceFeedback helps us improve our service: Few words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Freshdesk data migration
Prepare for Freshdesk data migration by checking an in-depth step-by-step guide
All-packed Dixa to Freshdesk Import in a Few Clicks
Migrate your data from Dixa to Freshdesk smoothly and with no disrupting your supreme goal of sorting out your clients’ issues.
More helpful insights about data migration
Interested to get more? Our help section is packed with information on support service advancement and help desk data migration. Take a look at it!
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