Reliable Deskpro to Jira Service Management data migration service
Encoded conversations, secure servers, newest authorization mechanisms
Automated approach, zero time-out, avoiding any workflow pauses
Flexible charging to deliver a feature + cost balance
We’ve achieved the of companies across niches
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your migration by evaluating Source data, operations, and applications. Review data cleaning and field alignment to the Target. Create a replication scenario, including the schedule and user coaching.
Security and Compliance Review
Verify data adheres to security protocols. Grant permissions and access controls to safeguard the migration.
Migration
Data Mapping and Customization
Align records fields amid the Source and Target. Choose in-built custom settings from the set or ask for certain tailored adjustments for the data migration.
Demo Migration
Perform a test Demo to identify how the movement service functions. Review outcomes and modify settings as necessary.
Data Verification
Ensure all transferred records in the Target is genuine, complete, and adequately formatted.
Full Data Migration
Shift all chosen records, containing tickets, contacts, attachments, and linked records.
Delta Migration
Net any fresh or updated records that changed during the Full data replication.
Interval Migration*
Data replication can be halted and resumed to suit your timeline, with no service disruption. You can pause up to five instances for five days per pause, managed by our sales crew during business hours.
Post-Migration Phase
Go Live
Deploy the Target for all users. Disable the Source if needed and ensure data backups.
What Data Can You Migrate from Deskpro to Jira Service Management ?
With Help Desk Migration service, you can with no trouble migrate large portions of various records entities to or from Deskpro to Jira Service Management. Review the set of record types you can migrate making use of automation service without extra assistance from tech representatives.
Do you have exclusive Deskpro to Jira Service Management migration demands?
Let's discuss your specific needs for a customized data import.
| Deskpro entities | Jira Service Management entities | |
|---|---|---|
| Help desk | ||
| Agents | Users | |
| Organizations | Organizations | |
| Peoples | Customers | |
| Tickets | Issues | |
| Knowledge Base | ||
| Categories | Categories | |
| Folders | Folders | |
| Articles | Contents | |
Why transmit with Help Desk Migration?
Without downtime
Migrate records without interruption - preserve workflows on track and support customers effectively.Increased efficiency
Easily transfer data and configure default and personalized fields with the automated Migration Wizard.Organized ticket retrieval
The Migration Wizard transfers tickets and all associated data, ensuring the data structure unaffected on the Target.Personalized support
Our support reps is ready to support you using chat, email, or phone.Thorough migration planning
Our migration experts will develop a detailed plan for data import, providing a smooth process and protected data.Flexible customizations
Choose automated options or ask for customization, and we'll confirm your data is accurate.
How Deskpro to Jira Service Management Data Migration Works
Our automated migration service allows you import and export records in five simple moves. However, if you have unique needs or a special data structure, feel free to choose a custom way.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Elevate Your Deskpro to Jira Service Management Migrate
with These Opportunities
Convey a seamless data replication experience that meets your company’s needs. The Help Desk Migration service brings functionalities to enable you to succeed your support service data transfer in the secure and automated mode.
Omit attachments
Does your future help desk platform enable small data storage? Omit attachments, especially if your current data doesn’t suffer a loss of its value without them. The data import and export time will trim significantly.
Create a additional tag to the migrated tickets
Are you going to work a current platform during data import? To get rid of chaos, take advantage of extra tags to the exported tickets to identify them from the remaining ones.
Apply the attachment option to Import inline images
Import the images inserted into tickets as attachments. The migration time might be longer, but the images will be moved to a new customer service tool.
Demo with custom data: Choose 20 entities for import
If you expect to see how chosen entities will look like in the destination help desk system, go for this free custom Demo and choose 20 entities for a test.
Import newest data first
Opt for this castomization to transfer your newest records in a chronological order, from newest to oldest. The capability is applicable exclusively to Full Migration.
Don’t let data migration to mislead you from your tasks
Whether you’re importing from Deskpro to Jira Service Management, apply our automated migration service. It will permit you to migrate all your data to a chosen help desk in just a couple of clicks. Thus, you will be able to get your migration completed quickly without putting pivotal tasks on the back burner.
Data import and export with security standards
Help Desk Migration Wizard covers your data is secure throughout the import or export process. We present utmost data guard using proven modes, with regulatory compliance, proper server safeguarding, and frequent security examinations.
Choose the migration tool that clients love
Myriads of successful data import and exports and numerous awards and gratifying feedback can assure the high standard of our migration service. And our pursuit of excellence does not hold there. As long as Help Desk Migration's calling is to cover nearly all of your data migration requests, we keep improving our service and often increase it with useful capacity.
Use comprehensive mapping to cover all your needs
Relieve yourself from the enduring load of adding missing record types or records throughout Deskpro to Jira Service Management migration. Help Desk Migration tool greenlights you map data fields and tailor your data migration. This will keep the native structure of your data without difficulty on your part.
Pick a suitable time for data import
Get going by the help desk import anytime it fits into your workflow. What’s more, Help Desk Migration Delta function will allow you to migrate the during migration updated data after the historical records was moved. Then, relax and allow our importing tool make the rest.
Work with a support representatives you can completely depend on
Don’t worry about fighting hardships whilst running your Supported Platform data import. Greenlight our service representatives search into your obstacle. With multiple expertise importing data, our team are well-seasoned to confirm a well-done import of your records.
Your Help Desk Data Migration is the Whole Way Through
Help Desk Migration solution delivers endless import functions with no compromising on safety. We properly audit all facilities and make advancements, so that your data is protected based on the recent standards.
We enforce a strict two-factor access policy
Help Desk Migration Wizard applies two-factor access. Additionally, users can only migrate Deskpro records if they have admin access. With these safety functions arranged, you won’t have to worry about data leak.
Three-layer business data safety
Help Desk Migration ensures 3 levels of records safety. At the physical layer, we cover our hosting equipment from logical and physical breach. At the application level, we exclude any illegal access to your data on our platform. And, finally, on the network layer, we protect our networks from cyber abuse.
We comply with security principles
We protect your data based on all integral security levels. Our Help Desk Migration service holds an extensive list of compliance, and we are enlarging it. Nowadays, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection principles.
What is the cost of your Deskpro to Jira Service Management data migration?
And now to the burning question. How much will it cost to switch from Deskpro to Jira Service Management? The cost will mostly depend on the records volume you require to migrate, the complexity of your specifications, and the options you’ll choose or custom work you’ll request. Run a Free Demo to test the Migration Wizard performance and learn how much your data transfer will cost.
Run a Demo to get the priceReviews encourages us level up our service: Few words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Jira Service Management data migration
Prepare for Jira Service Management data migration by checking an in-depth step-by-step guide
Complete Deskpro to Jira Service Management Import in a Few Clicks
Import your records from Deskpro to Jira Service Management painlessly and with no disrupting your supreme mission of fixing your customers’ inquiries.
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