ConnectWise to Freshservice data migration done automatedly
Encoded conversations, safe servers, newest authorization ways
Automated process, never get time-out, excluded workflow breaks
Flexible charging to guarantee a function + fee balance
Clients across various sectors select us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your replication by determining Source records, procedures, and integrations. Examine data cleaning and field matching to the Target. Set up a transfer plan, that encompasses the framework and user coaching.
Security and Compliance Review
Verify data adheres to security requirements. Configure permissions and access controls to protect the replication.
Migration
Data Mapping and Customization
Align records fields among your Source and Target. Handpick automated custom features from the set or discuss certain customization for the data transmit.
Demo Migration
Run a test Demo to check how the transfer solution operates. Spot outcomes and tweak settings as needed.
Data Verification
Ensure all replicated records in the Target is precise, complete, and properly organized.
Full Data Migration
Transfer all chosen records, covering tickets, contacts, attachments, and linked data.
Delta Migration
Capture any fresh or updated records that altered for the duration of the Full data migration.
Interval Migration*
Data movement can be halted and restarted to match your schedule, with no downtime. You can halt up to five instances for a duration of five days each, managed by our sales squad during business hours.
Post-Migration Phase
Go Live
Deploy the Target for all support reps. Turn off the Source if necessary and store data backups.
What Kind of Records Can You Import from ConnectWise to Freshservice ?
With Help Desk Migration service, you can with ease import or export hefty amount of varying records types to or from ConnectWise to Freshservice. Take a look the selection of records you can import or export incorporating automated tool without any assistance from tech support agents.
Do you have certain ConnectWise to Freshservice import inquirements?
Drop us a line for a personalized data migration.
| ConnectWise entities | Freshservice entities | |
|---|---|---|
| Help desk | ||
| Teams | Groups | |
| Members | Agents | |
| Companies | Departments | |
| Contacts | Requesters | |
| Tickets | Tickets | |
Why migrate with Help Desk Migration?
Zero downtime
Migrate records effortlessly - ensure workflows on track and assist customers seamlessly.Increased efficiency
Easily transfer data and arrange standard and custom fields with the intelligent Migration Wizard.Organized ticket movement
The Migration Wizard shifts tickets and all associated data, preserving the data structure unaffected on the Target.Personalized support
Our support reps is set to help you by means of chat, email, or phone.Thorough replication framework
Our team will develop a well-defined plan for data import, securing a efficient process and safe records.Pre-built options and customizations
Choose automated options or inquire about personalization, and we'll confirm your data is correct.
How ConnectWise to Freshservice Data Migration Goes
Our automated migration service allows you import and export data in five simple steps. If you’re dealing with a complex data structure, feel free to choose our customized method. We’re in place to meet your unique needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your ConnectWise to Freshservice Migrate
with These Options
Convey a seamless data transfer experience that meets your company’s preferences. The Help Desk Migration service delivers functionalities to facilitate you to achieve your help desk data transfer in the smooth mode.
Omit attachments
Does your expected help desk platform provide compact data storage? Bypass attachments, particularly if your historical support service data loses none of its value without them. The migration time will drop significantly.
Create a additional tag to the imported tickets
Add more tags to the moved tickets — in such a way, you won’t blend them with those left. You may further arrange the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Apply the attachment option to Import inline images
Import the images fixed into tickets as attachments. The migration time might go up, but the images will never disappear along with the source a future customer service tool.
Demo with custom data: Choose 20 entities for import
If you want to see how chosen entities will look like in the future help desk solution, kick off this free custom Demo and choose 20 entities for a export.
Import newest data first
Select this castomization to move your newest records in a chronological order, from newest to oldest. The feature is applicable exclusively to Full Migration.
Don’t empower data migration to lead away you from your work
Our automated migration service offers a powerful app, whether you’re migrating your customer support operations from ConnectWise to Freshservice. With just a few clicks, your help desk platform will be ready to perform on a new solution — no need to tolerate any stoppage!
Data migration with security standards
The Migration Wizard will take care of your data security during all phases of the migration process. To take care of the highest protection of your records whether they are in migration or at rest, we use valid runthrough. There encompass controlling constant security analysis, reserving our servers guarded, obeying many commands, and more.
Choose the migration tool that clients praise
Thousands of successful data import and exports and numerous awards and gratifying feedback can assure the value of Help Desk migration service. And our goal of high standard does not terminate there. Because our aim is to encompass all your migration needs, we remain getting better our service and frequently add to it with new functioning.
Use straightforward mapping to deal with your most complex needs
Help Desk Migration solution will relieve you from copy-pasting help desk data or setting not included data types along ConnectWise to Freshservice migration. Help Desk Migration app lets you map fields and adjust your data import. This will leave unchanged the native system of your records simply on your side.
Choose a suitable time for data import
Choose the most suitable time to set up and start the help desk import process. Start by moving historical data and then go for the Delta feature to move your freshly changed data entities. Then, relax and empower our solution do the rest.
Contact to our savvy support agents
Don’t worry about experiencing tasks whilst performing your Supported Platform migration. Help Desk Migration support agents is up for it to work with you with any obstacles. With plenty of well-done data import and export expertise, they can settle any hardship associated with your help desk data import or even deliver guidance during the whole data migration.
Your Help Desk Data Import and Export is Secured at Each Stage
With Help Desk Migration service, you’ll never have to worry about security of business data. We commit to the fresh recommendations, set regular improvements, and unfailingly test all servers.
We enforce a strict two-factor authentication policy
Our Migration Wizard shields your data from illegal acquiring access with 2FA authentication. Moreover, only users with admin rights can import your ConnectWise data. Collect, these safety measures eliminate the risk of data leakage.
We use Three-layer
Help Desk Migration enables 3 levels of business records protection. At the physical level, we safeguard our hosting facilities from logical and physical attacks. At the application level, we block any illegal access to your business data on our service. And, last but not least, on the network level, we secure our networks from cyber abuse.
Fulfill protection fundamentals
Our Help Desk Migration service accomplishes to upmost security fundamentals, ensuring maximum safety for your business data. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other key data protection standards. And our extensive compliance portfolio is getting extended.
What is the cost of your ConnectWise to Freshservice data migration?
And now to the burning question. How much will it cost to switch from ConnectWise to Freshservice? The cost will mostly build upon the data volume you need to transfer, the complexity of your specifications, and the features you’ll select or custom work you’ll request. Set a Free Demo to test the Migration Wizard performance and learn how much your data switch will cost.
Run a Demo to get the priceReviews encourages us upgrade our solution: Some thoughts from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Complete ConnectWise to Freshservice Import in a Couple Clicks
Import your business records from ConnectWise to Freshservice efficiently and without disturbing your utmost purpose of fixing your customers’ matters.
More helpful insights about data import
Willing to learn more about help desk business records migration and customer service enhancement? Look at our blog.
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