Effortless Zoho Desk to Freshservice data migration services
Encoded dialogues, secured servers, modern authorization approaches
Automated method, no downtime, no workflow pauses
Deal pricing to ensure an opportunity + rate balance
Clients across many areas confident in our service
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transfer by assessing Source records, modus operandi, and apps. Evaluate data cleaning and field mapping to the Target. Set up a transmit strategy, that encompasses the timeline and user training.
Security and Compliance Review
Verify data complies with security standards. Set permissions and access settings to secure the transition.
Migration
Data Mapping and Customization
Align data fields between your Source and Target. Decide on pre-built custom features from the set or request particular personalization for the data transmit.
Demo Migration
Start a free trial Demo to view how the transmit app functions. Examine outcomes and change settings as required.
Data Verification
Check all migrated data in the Target is accurate, fully captured, and appropriately structured.
Full Data Migration
Replicate all chosen data, encompassing tickets, contacts, attachments, and correlated information.
Delta Migration
Catch any fresh or updated data that tweaked for the time of the Full data transition.
Interval Migration*
Data transition can be halted and continued to align with your timeline, with zero interruption. You can stop up to five instances for five days each, arranged by our sales squad during business hours.
Post-Migration Phase
Go Live
Deploy the Target for all agents. Decommission the Source if required and save data backups.
What Entities Can You Import from Zoho Desk to Freshservice ?
With Help Desk Migration tool, you can without difficulty import and export significant portions of diverse records entities to or from Zoho Desk to Freshservice. Take a look the parameters of entities you can import or export implementing automated tool without extra assistance from tech service reps.
Do you look for particular Zoho Desk to Freshservice import or export needs?
Let us know you need a personalized data migration.
| Zoho Desk entities | Freshservice entities | |
|---|---|---|
| Help desk | ||
| Teams | Groups | |
| Agents | Agents | |
| Accounts | Departments | |
| Customers | Requesters | |
| Tickets | Tickets | |
| Knowledge Base | ||
| Sections | Categories | |
| Sub-sections | Folders | |
| Articles | Articles | |
Why transfer with Help Desk Migration?
No downtime
Import data seamlessly - keep workflows efficient and assist customers seamlessly.Increased efficiency
Easily shift data and map predefined and personalized fields with the intelligent Migration Wizard.Organized ticket transfer
The Migration Wizard imports tickets and all connected records, keeping the data structure consistent on the Target.Personalized support
Our support reps is prepared to assist you via chat, email, or phone.Thorough transfer strategy
Managers will establish a clear plan for data import, ensuring a hassle-free process and protected records.Custom options available
Decide on automated options or request specific adjustments, and we'll make sure your data is correct.
How Does Zoho Desk to Freshservice Data Migration Make It?
You can run records import in five simple moves, using our automated migration tool. If you’re trying to organize a complex data structure, feel free to go with our adjusted mode. We’re in place to meet your unique needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your Zoho Desk to Freshservice Import
with These Functions
Receive a smooth data transmition experience that aligns your business needs. The Help Desk Migration service delivers functionalities to handle you to achieve your help desk data movement in the automated and secure mode.
Omit attachments
Does your targeted support service platform deliver limited data storage? Omit attachments, specially if your historical data doesn’t suffer a loss of its value without them. The migration time will trim significantly.
Create a additional tag to the exported tickets
Are you going to run a existing platform during migration? To reduce disorder, use tags to the migrated tickets to distinguish them from the existing ones.
Migrate inline images as attachments
Don’t want to leave behind images added into the tickets? You can export and import them to the new help desk solution as attachments.
Check out our Demo with custom records by exporting 20 entities
Don't waste your time on guessing. Make certain you know completely how the entities look like at the end of you’ve migrated them. Help Desk Migration’s Demo with custom data lets you select 20 entities for a test migration.
Import newest records first
Choose this castomization to import your newest records in a chronological flow, from newest to oldest. The option applies only to Full Migration.
Don’t greenlight data migration to mislead you from your work
Our automated migration tool offers a productive solution, whether you’re migrating your customer service operations from Zoho Desk to Freshservice. With just a few clicks, your support service solution will be live on a new platform — no need to suffer any interruption!
Data import meets security standards
The Migration Wizard will ensures your data security during all phases of the migration process. To guarantee the maximum safety of your records whether they are in import or at rest, we use established modes. There encompass handling regular security audits, retaining our servers safe, obeying diverse commands, and more.
Move ahead with the migration app that customers recommend
With multiple outstanding data migrations under our belt, Help Desk migration service has gained numerous service-connected awards and approving reviews. And our goal of excellence does not terminate there. As long as our goal is to enclose all your data migration requests, we keep developing our app and frequently advance it with fresh capacity.
Use intuitive mapping to handle your most complex needs
Help Desk Migration app will free your up from copy pasting business data or making absent data types at the time of Zoho Desk to Freshservice migration. Help Desk Migration app lets you map data fields and tailor your data migration. You sustain the system of your records with minimum effort.
Select a appropriate time for data migration
Select the most appropriate time to run the help desk data migration operation. Begin by migrating historical data and then move ahead to the Delta function to import your during migration changed tickets. Then, relax and greenlight our importing tool do the rest.
Talk to our tech-savvy support representatives
Don't fret about trying to cope with tasks just as doing your Supported Platform data migration. Let our customer service pros examine your problem. With lots of expertise importing records, our representatives are well-seasoned to guarantee a accomplished import of your data.
Your Help Desk Data Import or Export is the Whole Way Long
Help Desk Migration solution provides every migration functions with no damaging on safety. We commit to the fresh requirements, run regular upgrades, and unfailingly scan all servers.
We enforce a rigid 2FA authentication policy
Help Desk Migration Wizard secured your data from illegal accessing with 2FA access. What’s more, only users with admin access rights can import your Zoho Desk information. Together, these safety measures remove the risk of data leak.
3-level data safety
We offer three layers of business data protection: physical (we secure our hosting facilities against any intrusion), network (we take care of our networks against digital abuse), and application (we take care of your business data within our data importing service from unauthorized log in).
Compliance with safety principles
We secure your records based on all required security levels. Our Help Desk Migration service carries an extensive list of compliance, and we are growing it. These days, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security principles.
What is the cost of your Zoho Desk to Freshservice data migration?
And now to the burning question. How much will it cost to switch from Zoho Desk to Freshservice? The price will largely lean on the records volume you want to move, the complexity of your specifications, and the options you’ll select or customizations you’ll request. Set a Free Demo to check the Migration Wizard performance and figure out how much your migration will cost.
Run a Demo to get the priceReviews motivates us advance our tool: Few words from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Find out the way to prepare for Freshservice data migration
Prepare for Freshservice data migration by checking an in-depth step-by-step guide
Frequently Asked Questions
You can transfer all help desk and knowledge base data from Zoho Desk to Freshservice, except inline images for tickets. Yet, the amount of data and the size of attachments influence the duration of the migration process.
No, you don't need technical expertise to use the Help Desk Migration service. The platform is designed to be user-friendly, allowing you to easily navigate through the migration process without any coding or specialized knowledge.
After successfully migrating your data to Freshservice, your Zoho Desk account remains intact. The data in Zoho Desk is not altered or deleted during the migration process.
Help Desk Migration Service provides different support packages, including Standard, Premium, and Signature. These packages offer various levels of assistance and access to support channels such as email, phone, and chat. You can choose the package that best suits your needs.
Help Desk Migration supports data migration from multiple Zoho Desk accounts to a single Freshservice instance. You can consolidate data from multiple sources into a unified help desk system for better management and efficiency. Contact our team for more information.
Complete Zoho Desk to Freshservice Migration in Several Clicks
Export your business data from Zoho Desk to Freshservice with ease without disarranging from what actually matters — settling your clients’ issues. Our service carries out all the work behind the scenes when you simply enjoy using your chosen platform.
Find out more tips and tricks about data import and export
Willing to learn more about help desk software migration and customer service advancement? Look at our help section.
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