Help Desk Migration partner of Intercom

Secure Zammad to Intercom data migration services

Encrypted dialogues, secured servers, advanced authorization methods

Automated process, don't have downtime, avoiding any workflow pauses

Reasonable pricing to ensure an opportunity + charge balance

Our customers

We’ve developed the trust of brands across verticals

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

Data migration timeline: 1-2 weeks

Preparation

Project and Requirements Evaluation

Start your transmit by assessing Source data, workflows, and applications. Evaluate data filtering and field matching to the Target. Develop a transmit plan, that covers the agenda and customer service reps training.

Security and Compliance Review

Ensure data complies with security standards. Grant permissions and access settings to safeguard the transfer.

Preparation

Migration

Data Mapping and Customization

Map data fields between the Source and Target. Pick in-built custom settings from the list or discuss particular personalization for the record movement.

Demo Migration

Initiate a free trial Demo to view how the replication tool performs. Check results and adapt settings as required.

Data Verification

Confirm all moved data in the Target is genuine, fully captured, and adequately structured.

Full Data Migration

Migrate all selected data, including tickets, contacts, attachments, and associated records.

Delta Migration

Capture any new or updated data that tweaked at the time of the Full data replication.

Interval Migration*

Data migration can be paused and continued to cohere your timeline, with no service disruption. You can stop up to five times for a duration of five days each, arranged by our sales squad during operating hours.

Migration

Post-Migration Phase

Go Live

Launch the Target for all reps. Decommission the Source if required and store data backups.

Post-Migration Phase

What Entities Can You Import from Zammad to Intercom ?

With our Migration tool, you can without difficulty import and export sizable piles of varied data entities to or from Zammad to Intercom. Here’s the parameters of records you can migrate applying automation service without extra guidance from tech pros.

Do you want distinguishing Zammad to Intercom import or export demands?

Let us know you need a customized data import.

Zammad objectsIntercom objects
Help desk
GroupsTeams
AgentsAdmins
OrganizationsCompanies
ContactsUsers and leads
TicketsConversations
Knowledge Base
CategoriesCollections
SubcategoriesSections
AnswersArticles
Get Started

Why migrate with Help Desk Migration?

  • Zero downtime
    Move data without disruption - preserve workflows operational and support customers effectively.
  • Enhanced efficiency
    Effortlessly shift data and map predefined and personalized fields with the automated Migration Wizard.
  • Streamlined ticket transmiting
    The Migration Wizard transmits tickets and all connected records, ensuring the data structure unchanged on the Target.
  • Dedicated support service
    Our support team is available to guide you using chat, email, or phone.
  • Comprehensive import strategy
    Our team will establish a clear plan for data import, providing a seamless process and reliable data.
  • Pre-built options and customizations
    Opt for pre-built options or request specific adjustments, and we'll guarantee your data is accurate.

How Does Zammad to Intercom Data Migration Run?

Our automated migration tool empowers you export and import records in a few simple moves. However, if you have specific requirements or a unique data structure, feel free to go with a custom approach.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred

Test-drive

Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Boost Your Zammad to Intercom Import
with These Features

Share a smooth data transmition experience that meets your business objectives. The Help Desk Migration service brings features to empower you to achieve your help desk records movement in the painless route.

  • Skip attachments

    Does your new platform offer small data storage? Leave behind attachments, specially if your current support data drop none of its value without them. The migration time will decrease remarkably.

  • Add a new tag to the exported tickets

    Add tags to the imported tickets — like so, you won’t blend them with the existing. You may further sort the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

  • Import inline images as attachments

    Migrate the images embedded into tickets as attachments. The migration time might be longer, but the images will be moved to a destination platform.

  • Check out our Demo with custom records by copying 20 entities

    If you need to check how handpicked entities will look like in the targeted help desk platform, schedule this free custom Demo and hand-pick 20 entities for a import.

Your Help Desk Data Import is the Whole Way Long

Help Desk Migration service comes with every import functions with no compromising on security. We properly test all facilities and make updates, so that your business data is shielded based on the recent requirements.

We use a rigid 2FA access policy

Our Migration Wizard uses 2FA access. What’s more, your business reps can only import from Zammad data if they have admin access. Combined, these safeguards eliminate the risk of data leakage.

3-level business data safety

Help Desk Migration comes with three layers of records safety. At the physical layer, we cover our data hosting equipment from logical and physical attacks. At the app layer, we forbid any forbidden access to your business data on our platform. And, last but not least, on the network level, we protect our networks from cyber attacks.

We fulfill protection regulations

Our Help Desk Migration service fulfills to top security levels, delivering utmost greatest security for your data. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other integral data protection principles. And our broad compliance set continues getting enlarged.

How much does Zammad to Intercom data migration cost?

How much will you need to invest in the switch from Zammad to Intercom? The price will largely lean on the records volume you require to move, the complexity of your requirements, and the options you’ll use or customizations you’ll inquire. Run a Free Demo to test the Migration Wizard performance and learn how much your data transfer will cost.

Run a Demo to get the price

Feedback motivates us improve our tool: Few words from our customers

Full Zammad to Intercom Migration in Several Clicks

Migrate your records from Zammad to Intercom smoothly and with no disorganizing your highest objective of setting right your clients’ matters.

More additional resources about data import and export

Willing to learn more about help desk software import and export and support service ​​enhancement? Surf our help section.

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