Fast & safe Zammad to Help Scout data migration service
Encoded dialogues, secured servers, advanced authorization mechanisms
Automated method, don't have time-out, excluded workflow drops
Bargain pricing to deliver a function + cost balance
Customers across many sectors lean on our tool
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transmit by evaluating Source records, operations, and integrations. Examine data cleaning and field mapping to the Target. Develop a movement scenario, featuring the agenda and employee coaching.
Security and Compliance Review
Verify data complies with security protocols. Configure permissions and access controls to protect the transmit.
Migration
Data Mapping and Customization
Align data fields amid your Source and Target. Define automated custom options from the set or request particular tailoring for the record transition.
Demo Migration
Carry out a free trial Demo to understand how the transfer service performs. Analyze outcomes and adjust settings as you wish.
Data Verification
Review all moved records in the Target is precise, complete, and properly organized.
Full Data Migration
Replicate all selected records, including tickets, contacts, attachments, and linked data.
Delta Migration
Catch any new or updated records that altered during the Full data movement.
Interval Migration*
Data transition can be paused and continued to match your outline, with no downtime. You can halt up to five instances for five days each, arranged by our sales team during work hours.
Post-Migration Phase
Go Live
Deploy the Target for all reps. Disable the Source if necessary and ensure data backups.
What Records Can You Migrate from Zammad to Help Scout ?
With Help Desk Migration tool, you can conveniently import or export solid piles of different records types to or from Zammad to Help Scout. Here’s the list of record types you can import applying automation by yourself from tech experts.
Do you require distinguishing Zammad to Help Scout import or export inquirements?
Let us know about a nonstandard data import.
| Zammad entities | Help Scout entities | |
|---|---|---|
| Help desk | ||
| Groups | Teams | |
| Agents | Users | |
| Organizations | Companies | |
| Contacts | Customers | |
| Tickets | Conversations | |
| Knowledge Base | ||
| Categories | Collections | |
| Subcategories | Categories | |
| Answers | Articles | |
Why transfer with Help Desk Migration?
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No downtime
Shift data without disruption - ensure workflows on track and serve customers seamlessly. -
Increased efficiency
Easily shift data and configure standard and tailored fields with the out-of-box Migration Wizard. -
Organized ticket transmiting
The Migration Wizard migrates tickets and all connected data, preserving the data structure unaffected on the Target. -
Personalized support
Our support reps is available to guide you by means of chat, email, or phone. -
Thorough import strategy
Managers will establish a detailed plan for data import, securing a smooth process and reliable data. -
Custom options available
Pick pre-built options or ask for personalization, and we'll confirm your data is preserved.
How Zammad to Help Scout Data Migration Runs
You can perform records migration in five simple steps, with our automated migration service. However, if you have special demands or a non-standard data structure, feel free to select a custom route.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your Zammad to Help Scout Import
with These Features
Convey a smooth data transmition experience that corresponds your company’s objectives. The Help Desk Migration service offers functionalities to help you to succeed your customer service records import in the painless mode.
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Omit attachments
Does your targeted platform offer compact data storage? Leave behind attachments, particularly if your current support data loses none of its value without them. The data import and export time will shorten remarkably.
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Create a new tag to the exported tickets
Are you going to use a source help desk tool during data migration? To exclude mess, take advantage of extra tags to the migrated tickets to identify them from the left ones.
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Apply the attachment feature to Import inline images
Migrate the images embedded into tickets as attachments. The data import time might take more time, but the images will never disappear along with the existing a desired customer service tool.
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Demo with custom data: Choose 20 entities for export
If you need to look at how chosen entities will look like in the new customer service tool, kick off this free custom Demo and choose 20 entities for a migration.
Don’t let data migration to throw off you from your business
Our automated migration tool offers a powerful tool, whether you’re migrating your help desk operations from Zammad to Help Scout. With just a few clicks, your support service solution will be ready to work on a future solution — no need to tolerate any interruption!
Data import meets security standards
Our Migration Wizard ensures your records is secure throughout the migration process. We maintain supreme business data guard applying proven runthrough, which includes regulatory compliance, proper server safekeeping, and approved security analysis.
Go with the migration app that clients praise
A collection of efficient data imports and a lot of awards and gratifying feedback can vouch for the excellence of Help Desk migration service. What’s more, we keep developing our feature list. We proceed to advance our tool and deliver novel functioning to take care of we’re comprising nearly all of your data migration inquirements.
Use easy mapping to handle your most complex needs
Help Desk Migration app will spare you from copy-pasting data entities or adding lacking data types along Zammad to Help Scout migration. Help Desk Migration service greenlights you map record fields and transform your data import. This will leave unchanged the original system of your data straightforwardly on your side.
Select a appropriate time for data import
Start by the help desk data migration anytime it fits into your schedule. Besides, Help Desk Migration Delta migration feature will let you to import the during migration changed data once the historical business data was moved. Then, relax and let our service do the rest.
Work with a support representatives you can fully depend on
Don’t worry about encountering challenges whilst doing your Supported Platform data import and export. Our customer service representatives is all set to help you with any tasks. With multiple successful data export/import mastery, they can fix any task associated with your help desk data import or even present help throughout the total data migration.
Your Help Desk Data Migration is the Whole Way Along
Help Desk Migration solution comes with endless migration features with no compromising on safety. We commit to the recent standards, run frequent advancements, and consistently test all facilities.
We enforce a rigid two-factor authentication policy
Our Migration Wizard shields your data from illegal accessing with 2FA access. What’s more, your business reps can only export Zammad records if they have admin access. With these safety functions in order, you won’t have to worry about information leakage.
Three-layer data security
Help Desk Migration delivers three levels of business records security. At the physical layer, we shield our hosting facilities from logical and physical intrusion. At the app layer, we forbid any unlawful access to your data on our platform. And, last but not least, on the network layer, we protect our networks from digital harm.
We follow protection principles
Help Desk Migration fulfills to top security fundamentals, providing utmost greatest safety for your business data. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other crucial data security principles. And our broad compliance list continues getting extended.
What is the cost of your Zammad to Help Scout data migration?
And now to the burning question. How much will it cost to switch from Zammad to Help Scout? The price will mostly build upon the business data volume you need to transfer, the complexity of your specifications, and the features you’ll use or customizations you’ll ask for. Start a Free Demo to test the Migration Wizard work and learn how much your migration will cost.
Run a Demo to get the priceReviews motivates us improve our solution: Several words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
Complete Zammad to Help Scout Migration in Several Clicks
Import your business records from Zammad to Help Scout without difficulty with no disrupting from what truly matters — solving your clients’ issues. Help Desk Migration tool makes all the work behind the scenes while you simply enjoy working with your new platform.
Find out more additional resources about data import and export
Want to learn more? Our blog is providing information on customer service upgrading and help desk business records import. Check it out!
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