Professional Zammad to Gorgias data migration services
Encoded chats, safe servers, leading authorization methods
Automated process, no downtime, excluded workflow pauses
Fair charging to ensure a feature + charge balance
Businesses among different fields rely on our tool
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transfer by assessing Source records, workflows, and applications. Review data filtering and field alignment to the Target. Create a transmit approach, involving the timeline and support reps training.
Security and Compliance Review
Make sure data adheres to security standards. Configure permissions and access settings to safeguard the migration.
Migration
Data Mapping and Customization
Match records fields between your Source and Target. Select in-built custom settings from the list or ask for specific tailoring for the record replication.
Demo Migration
Do a free test Demo to figure out how the migration tool performs. Review outcomes and alter settings as you wish.
Data Verification
Verify all migrated data in the Target is precise, fully captured, and adequately formatted.
Full Data Migration
Transfer all selected data, involving tickets, contacts, attachments, and associated records.
Delta Migration
Capture any new or updated data that changed at the time of the Full data replication.
Interval Migration*
Data movement can be paused and restarted to fit your timeline, with no service disruption. You can pause up to five instances for five days per pause, coordinated by our sales squad during work hours.
Post-Migration Phase
Go Live
Present the Target for all agents. Decommission the Source if needed and store data backups.
What Data Can You Import from Zammad to Gorgias ?
With Help Desk Migration app, you can painlessly migrate big piles of various records types to or from Zammad to Gorgias. Review the set of data entities you can import or export implementing automated service without any assistance from tech experts.
Do you need especial Zammad to Gorgias import inquirements?
Let us know you need a personalized data import.
| Zammad entities | Gorgias entities | |
|---|---|---|
| Help desk | ||
| Agents | Agents | |
| Contacts | Customers | |
| Tickets | Tickets | |
Why migrate with Help Desk Migration?
Zero downtime
Transfer records smoothly - ensure workflows operational and assist customers without hassle.Increased efficiency
Quickly move data and map default and personalized fields with the intelligent Migration Wizard.Seamless ticket transfer
The Migration Wizard moves tickets and all linked records, preserving the data structure unchanged on the Target.Expert support
Our support crew is prepared to navigate you by means of chat, email, or phone.Effective transfer framework
Our team will formulate a clear plan for data import, securing a seamless process and reliable data.Pre-built options and customizations
Select pre-built options or request customization, and we'll guarantee your data is correct.
How Does Zammad to Gorgias Data Migration Perform?
Our automated migration app greenlights you export and import data in a few simple moves. If you’re managing a complex data structure, feel free to select our tailored mode. We’re ready to meet your distinct requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your Zammad to Gorgias Export
with These Functionalities
Leverage a automated data transfer experience that matches your business objectives. The Help Desk Migration service brings features to enhance you to succeed your help desk records import in the automated and secure route.
Leave behind attachments
Does your expected help desk system present compact data storage? Leave behind attachments, especially if your historical support service data lose no track of processes without them. The data import and export time will shorten remarkably.
Apply a new tag to the imported tickets
Add tags to the moved tickets — this way, you won’t blend them with the remaining. You may further arrange the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Migrate inline images as attachments
Migrate the images set in into tickets as attachments. The data export time might be longer, but the images will be moved to a new help desk system.
Check out our Demo with custom records by migrating 20 entities
If you require to check how handpicked entities look like in the new help desk, launch this free custom Demo and choose 20 entities for a export.
Don’t allow data migration to throw off you from your tasks
Whether you’re migrating from Zammad to Gorgias, make use of our automated migration service. It will allow you to import all your records to a new system in just a couple of clicks. Thus, you will have your import or export finished in a timely fashion without putting important tasks without putting it off.
Data migration complies with security requirements
Help Desk Migration Wizard includes measures for ensuring your business data is safe throughout the import or export process. To ensure the highest security of your help desk data whether they are in import or at rest, we implement tested runthrough. These contain conducting regular security analysis, reserving our servers protected, meeting different directs, and more.
Use the migration solution that customers love
With a plenty of goal-achieved data import and exports done by our Migration Wizard, Help Desk migration service has obtained lots of service-associated awards and positive commentaries. What’s more, we enlarge our feature list. Because Help Desk Migration's objective is to include nearly all of your import and export requirements, we continue advancing our service and often increase it with novel capabilities.
Benefit from intuitive mapping to deal with your most complex needs
Spare yourself the enduring mission of adding wanted record types or data entities during Zammad to Gorgias migration. So now you can map standard and custom fields, or otherwise adjust your data import and export right in our Migration Wizard. This will leave unchanged the starting system of your data simply on your side.
Choose a fitting time for data migration
Get going by the help desk import anytime it fits into your operations. Get going by exporting historical records and then set up the Delta migration option to import your most recently updated records. Then, relax and let our migration service handle the rest.
Work with a support pros you can completely rely on
Are you confronting tasks with your Supported Platform data import? Permit Help Desk Migration service agents inspect your problem. With plenty of well-done data export/import mastery, they can resolve any challenge linked with your customer support migration or even offer help along the full record migration.
Your Help Desk Data Import is the Whole Way Through
Help Desk Migration tool enables every migration functions with no compromising on safety. We constantly check all systems and make advancements, so that your data is protected based on the recent requirements.
We employ a firm 2FA authentication policy
Help Desk Migration Wizard guards your records from unwanted getting access with 2FA access. What’s more, users can only export Zammad data if they have admin access. Linked, these safety measures terminate the dangers of information leakage.
3-level data safety
Help Desk Migration enables 3 layers of business records safety. At the physical layer, we cover our hosting facilities from logical and physical attacks. At the app layer, we cease any unsanctioned log in to your business records on our platform. And, finally, on the network level, we protect our networks from digital abuse.
We meet safety regulations
We secure your data based on all major security standards. Our Help Desk Migration service holds an extended list of compliance, and we continue growing it. These days, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection levels.
What is the cost of your Zammad to Gorgias data migration?
And now to the burning question. How much will it cost to switch from Zammad to Gorgias? The cost will largely depend on the records volume you require to migrate, the complexity of your requirements, and the features you’ll choose or customizations you’ll ask for. Set a Free Demo to test the Migration Wizard work and find out how much your migration will cost.
Run a Demo to get the priceReviews helps us elevate our service: Few words from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed Zammad to Gorgias Import in a Couple Clicks
Migrate your business records from Zammad to Gorgias smoothly and with no disrupting your utmost mission of resolving your clients’ issues.
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