Vivantio to Salesforce Service Cloud data migration made automatedly
Encoded dialogues, secure servers, up-to-date authorization methods
Automated process, no operations downtime, avoiding any workflow drops
Flexible pricing to provide an opportunity + charge balance
Clients across different niches choose us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transition by reviewing Source data, workflows, and apps. Evaluate data filtering and field mapping to the Target. Create a transmit plan, including the schedule and support reps training.
Security and Compliance Review
Make sure data complies with safety regulations. Grant permissions and access settings to secure the transfer.
Migration
Data Mapping and Customization
Match data fields amongst the Source and Target. Pick pre-built custom settings from the list or request unique tailoring for the data migration.
Demo Migration
Start a free trial Demo to see how the replication tool works. Check results and adjust settings as you wish.
Data Verification
Ensure all transmitted data in the Target is genuine, fully captured, and appropriately structured.
Full Data Migration
Transfer all selected data, consisting of tickets, contacts, attachments, and correlated information.
Delta Migration
Capture any new or updated data that tweaked at the time of the Full data transfer.
Interval Migration*
Data movement can be paused and resumed to cohere your outline, with zero interruption. You can stop up to five times for five days each, organized by our sales squad during business hours.
Post-Migration Phase
Go Live
Present the Target for all customer service agents. Deactivate the Source if required and save data backups.
What Kind of Data Can You Migrate from Vivantio to Salesforce Service Cloud ?
With Help Desk Migration tool, you can efficiently import and export sizable volumes of varied data types to or from Vivantio to Salesforce Service Cloud. Review the selection of records you can migrate making use of automated service by yourself from tech support team.
Do you have particular Vivantio to Salesforce Service Cloud migration demands?
Let's discuss your requirements for a personalized data import.
| Vivantio entities | Salesforce Service Cloud entities | |
|---|---|---|
| Help desk | ||
| Users | Users | |
| Customers | Accounts | |
| Contacts | Contacts | |
| Incidents | Cases | |
| Knowledge Base | ||
| Top level categories | Top level categories | |
| Sections | Second level categories | |
| Articles | Articles | |
Why migrate with Help Desk Migration?
Zero downtime
Migrate data smoothly - preserve workflows efficient and assist customers continuously.Increased efficiency
Quickly shift data and set up predefined and tailored fields with the intelligent Migration Wizard.Seamless ticket migration
The Migration Wizard imports tickets and all connected records, ensuring the data structure consistent on the Target.Expert support
Our support crew is equipped to navigate you using chat, email, or phone.Effective movement planning
Our team will establish a comprehensive plan for data import, providing a seamless process and secure data.Pre-built options and customizations
Choose pre-built options or seek specific adjustments, and we'll make sure your data is correct.
How Does Vivantio to Salesforce Service Cloud Data Migration Work?
You can carry out data migration in five simple moves, using our automated migration solution. However, if you have distinct demands or a unique data structure, feel free to go with a custom route.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your Vivantio to Salesforce Service Cloud Import
with These Functionalities
Acquire a smooth data replication experience that matches your business requirements. The Help Desk Migration service brings features to help you to achieve your help desk data import in the secure and automated approach.
Leave behind attachments
Does your expected platform present small data storage? Skip attachments, specially if your current support data loses none of its value without them. The migration time will trim significantly.
Import inline images as attachments
Don’t want to lose images set in into the tickets? You can export and import them to the new platform as attachments.
Test drive our Demo with custom records by copying 20 entities
If you expect to check how particular entities will look like in the desired help desk system, go for this free custom Demo and pick 20 entities for a free test.
Move newest records first
Choose this feature to import your newest records in a chronological flow, from newest to oldest. The feature applies only to Full Migration.
Put mind to your target tasks. We'll take care of the heavy lifting
Whether you’re migrating from Vivantio to Salesforce Service Cloud, use our automated migration service. It will allow you to import all your records to a future help desk system in just a few clicks. Thus, you will be able to get your import or export finished in a timely fashion without putting crucial projects on the back burner.
Data migration meets security standards
Our Migration Wizard includes measures for ensuring your business data is safe throughout the import process. We support supreme customer service data defence incorporating tried practices, along with regulatory compliance, accepted server maintenance, and regular security examinations.
Choose the migration app that customers recommend
With a plenty of outstanding data import and exports performed by us, Help Desk migration service has gained a lot of service-related awards and inspiring reviews. And our striving towards high quality does not drop there. Following Help Desk Migration's mission is to enclose all your migration inquirements, we continue advancing our app and often strengthen it with fresh options.
Benefit from clear mapping to cover all your needs
Rescue yourself from the long-lasting work of adding absent record types or data entities at the time of Vivantio to Salesforce Service Cloud migration. So now you can map standard and custom data fields, or otherwise tailor your data import right in our migration app. You get to preserve the system of your data with minimal job.
Choose a appropriate time for data migration
Begin by the help desk import whenever it fits into your schedule. Moreover, Help Desk Migration Delta migration function will empower you to export the currently changed data once the historical customer service data was exported. Then, relax and empower our importing tool handle the rest.
Work with a support pros you can fully count on
Don't fret about facing hardships while doing your Supported Platform data import and export. Allow our support agents search into your task. With multiple mastery migrating records, our pros are well-prepared to provide a successful import of your data.
Your Help Desk Data Import is Secured at Every Step
With Help Desk Migration service, don't worry about security of valuable records. We constantly test all servers and make advancements, so that your data is safe according to the recent recommendations.
We employ a rigid 2FA access policy
Help Desk Migration Wizard secured your business records from unwanted accessing with 2FA access. Besides, your business reps can only migrate Vivantio data if they got admin access. With these safety features in place, you don't worry about data leakage.
We use 3-layer
We enable 3 layers of business data protection: physical (we secure our data hosting equipment against physical and logical intrusion), network (we protect our networks against cyber harm), and app (we secure your business data within our importing and exporting solution from forbidden access).
We comply with protection fundamentals
Our Help Desk Migration service fulfills to top ranking security levels, providing maximum security for your data. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other essential data protection standards. And our wast compliance set is getting expanded.
What is the cost of your Vivantio to Salesforce Service Cloud data migration?
And now to the burning question. How much will it cost to switch from Vivantio to Salesforce Service Cloud? The price will largely lean on the business data volume you want to move, the complexity of your requirements, and the features you’ll choose or customizations you’ll request. Run a Free Demo to check the Migration Wizard work and learn how much your data switch will cost.
Run a Demo to get the priceReviews motivates us elevate our tool: Several thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed Vivantio to Salesforce Service Cloud Migration in a Few Clicks
Migrate your records from Vivantio to Salesforce Service Cloud with no bother without confusing from what truly matters — fixing your customers’ matters. Help Desk Migration Wizard takes on all the work behind the scenes when you simply enjoy using your new platform.
More additional resources about data migration
Want to learn more? Our help section is constantly updating information on support service improvement and help desk platforms migration. Check it out!
The Best Customer Service Software Solutions 2024
It makes typing a single query into the Google search engine to get ...
The 6 Great Help Desk Systems for Shopify
Can you recall the last time you received outstanding customer service? Can you ...
ServiceNow Alternative: Choosing ITSM Help Desk That’s Right for You
Why should you look for ServiceNow alternatives? We all agree that smooth IT ...