Effortless Vivantio to Jira Service Management data migration services
Encoded conversations, secured servers, leading authorization methods
Automated process, never get downtime, excluded workflow drops
Reasonable charging to ensure an opportunity + charge balance
We’ve built the trust of brands among niches
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your replication by assessing Source records, workflows, and integrations. Review data filtering and field mapping to the Target. Formulate a replication strategy, including the timeline and customer service reps training.
Security and Compliance Review
Make sure data adheres to security standards. Configure permissions and access settings to protect the movement.
Migration
Data Mapping and Customization
Match records fields between your Source and Target. Select automated custom features from the list or request unique customization for the record migration.
Demo Migration
Perform a test Demo to view how the transmit tool functions. Verify results and change mapping as needed.
Data Verification
Confirm all replicated data in the Target is precise, fully captured, and properly formatted.
Full Data Migration
Transfer all selected data, involving tickets, contacts, attachments, and associated data.
Delta Migration
Capture any new or updated data that tweaked at the time of the Full data movement.
Interval Migration*
Data movement can be paused and continued to align with your outline, with no downtime. You can pause up to five times for five days each, organized by our sales crew during work hours.
Post-Migration Phase
Go Live
Present the Target for all support reps. Decommission the Source if required and preserve data backups.
What Entities Can You Import from Vivantio to Jira Service Management ?
With Help Desk Migration service, you can without difficulty import and export big portions of differing data entities to or from Vivantio to Jira Service Management. Examine the details of entities you can migrate implementing automated tool by yourself from tech pros.
Do you want exclusive Vivantio to Jira Service Management import or export inquirements?
Let's discuss your requirements for a unique data migration.
| Vivantio entities | Jira Service Management entities | |
|---|---|---|
| Help desk | ||
| Users | Users | |
| Customers | Organizations | |
| Contacts | Customers | |
| Incidents | Issues | |
| Knowledge Base | ||
| Top level categories | Categories | |
| Sections | Folders | |
| Articles | Contents | |
Why migrate with Help Desk Migration?
Zero downtime
Move records without disruption - ensure workflows operational and help customers seamlessly.Increased efficiency
Quickly transfer data and map predefined and tailored fields with the secure Migration Wizard.Seamless ticket movement
The Migration Wizard transfers tickets and all associated records, preserving the data structure unchanged on the Target.Expert support
Our support crew is set to guide you by means of chat, email, or phone.Effective replication strategy
Our team will develop a clear plan for data import, securing a seamless process and protected records.Pre-built options and customizations
Opt for pre-built options or request specific adjustments, and we'll guarantee your data is precise.
How Does Vivantio to Jira Service Management Data Migration Run?
You can run data import in a few simple actions, with our automated migration tool. However, if you have specific requirements or a non-standard data structure, feel free to select a custom mode.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your Vivantio to Jira Service Management Migrate
with These Features
Leverage a seamless data transmition experience that matches your business needs. The Help Desk Migration service delivers features to handle you to accomplish your support service records migration in the automated and secure approach.
Leave behind attachments
Does your expected help desk system offer compact data storage? Omit attachments, especially if your current data doesn’t suffer a loss of its value without them. The data import time will trim greatly.
Apply a new tag to the exported tickets
Are you going to run a current help desk system during migration? To reduce disorder, add extra tags to the exported tickets to identify them from the existing ones.
Migrate inline images as attachments
Migrate the images embedded into tickets as attachments. The data export time might take more time, but the images will never disappear along with the source a expected platform.
Check out our Demo with custom records by exporting 20 entities
If you want to check how particular entities look like in the targeted support service platform, schedule this free custom Demo and choose 20 entities for a test.
Move newest data first
Opt for this feature to import your most recent records in a chronological order, from most recent to oldest. The feature is applicable only to Full Migration.
Put mind to your major business. We'll deal with the heavy lifting
Our automated migration tool offers a powerful tool, whether you’re importing your customer support operations from Vivantio to Jira Service Management. With just a few clicks, your help desk system will be ready to work on a chosen system — no need to accept any interruption!
Data migration with security standards
Help Desk Migration Wizard ensures your business data is safe throughout the migration process. To assure the utmost safety of your data whether they are in migration or at rest, we implement tried runthrough. Here is contained conducting approved security analysis, retaining our servers safe, obeying different instructions, and more.
Select the migration tool that customers recommend
Thousands of goal-achieved data exports and plenty of awards and approving reviews can guarantee the value of Help Desk migration service. What’s more, we don’t stop there. Help Desk Migration team go ahead to improve our service and offer useful features to include measures for ensuring we’re meeting all your migration inquirements.
Benefit from straightforward mapping to handle your most complex needs
Help Desk Migration solution will spare you from copy pasting records or making nonexistent fields at the time of Vivantio to Jira Service Management migration. Help Desk Migration service enables you map fields and modify your data import and export. This will keep the starting structure of your data with no effort on your part.
Choose a suitable time for data migration
Start by the help desk migration whenever it fits into your workflow. Start by moving historical records and continue with set up the Delta option to migrate your currently changed tickets. Then, relax and let our Migration Wizard make the rest.
Talk to our proficient support representatives
Are you confronting issues with your Supported Platform data import? Let our service pros inspect your task. With years of well-done data export/import involvement, they can fix any issue related to your support service data migration or even arrange guidance along the entire data migration.
Your Help Desk Data Import is the Whole Way Long
Using Help Desk Migration solution, you’ll never have to worry about safety of valuable data. We commit to the latest recommendations, run regular advancements, and unfailingly audit all systems.
We employ a strict 2FA authentication policy
Help Desk Migration Wizard uses 2FA authentication. Besides, your business reps can only import from Vivantio records if they have admin access. Linked, these safeguards avoid the risk of data leak.
3-level data security
Help Desk Migration enables 3 layers of business records security. At the physical layer, we safeguard our data hosting equipment from any breach. At the app level, we cease any forbidden log in to your business data on our platform. And, last but not least, on the network layer, we secure our networks from cyber attacks.
Fulfill security principles
Our Help Desk Migration service accomplishes to top security fundamentals, providing utmost greatest protection for your data. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other critical data safety levels. And our extensive compliance set continues getting expanded.
What is the cost of your Vivantio to Jira Service Management data migration?
And now to the burning question. How much will it cost to switch from Vivantio to Jira Service Management? The cost will largely lean on the business data volume you need to migrate, the complexity of your requirements, and the options you’ll select or custom work you’ll ask for. Run a Free Demo to test the Migration Wizard performance and find out how much your data transfer will cost.
Run a Demo to get the priceReviews encourages us improve our tool: Several words from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed Vivantio to Jira Service Management Import in Several Clicks
Migrate your business records from Vivantio to Jira Service Management without trouble without disordering from what truly matters — addressing your clients’ concerns. Help Desk Migration Wizard does all the work behind the scenes whilst you simply enjoy respond to your clients queries your selected platform.
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