Professional Vivantio to Help Scout data migration service
Encrypted dialogues, secure servers, newest authorization ways
Automated process, never get downtime, excluded workflow breaks
Flexible pricing to provide a feature + fee balance
We’ve earned the trust of brands among areas
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your replication by reviewing Source records, procedures, and apps. Evaluate data filtering and field mapping to the Target. Produce a movement plan, including the timeline and support reps training.
Security and Compliance Review
Ensure data complies with safety regulations. Configure permissions and access controls to secure the transition.
Migration
Data Mapping and Customization
Map data fields amongst your Source and Target. Handpick pre-built custom features from the list or request particular personalization for the data migration.
Demo Migration
Set up a free trial Demo to see how the migration solution performs. Examine results and adjust mapping as required.
Data Verification
Ensure all replicated data in the Target is precise, complete, and appropriately structured.
Full Data Migration
Migrate all selected data, containing tickets, contacts, attachments, and linked information.
Delta Migration
Capture any new or updated data that changed for the duration of the Full data transition.
Interval Migration*
Data migration can be paused and resumed to fit your schedule, with zero interruption. You can stop up to five times for five days each, arranged by our sales team during business hours.
Post-Migration Phase
Go Live
Launch the Target for all support reps. Deactivate the Source if needed and protect data backups.
What Data Can You Migrate from Vivantio to Help Scout ?
With our Migration tool, you can efficiently migrate hefty piles of diverse data types to or from Vivantio to Help Scout. Inspect the selection of records you can migrate implementing automated service without extra help from tech representatives.
Do you have particular Vivantio to Help Scout migration inquirements?
Drop us a line for a personalized data migration.
| Vivantio objects | Help Scout objects | |
|---|---|---|
| Help desk | ||
| Groups | Teams | |
| Users | Users | |
| Customers | Companies | |
| Contacts | Customers | |
| Incidents | Conversations | |
| Knowledge Base | ||
| Top level categories | Collections | |
| Sections | Categories | |
| Articles | Articles | |
Why migrate with Help Desk Migration?
Zero downtime
Migrate data effortlessly - ensure workflows on track and assist customers effectively.Enhanced efficiency
Effortlessly shift data and set up default and custom fields with the intelligent Migration Wizard.Streamlined ticket movement
The Migration Wizard replicates tickets and all connected records, preserving the data structure unaffected on the Target.Dedicated support service
Our support team is set to help you by means of chat, email, or phone.Comprehensive replication planning
Our team will establish a comprehensive plan for data import, securing a efficient process and reliable records.Pre-built options and customizations
Choose pre-built options or seek customization, and we'll confirm your data is correct.
How Does Vivantio to Help Scout Data Migration Work?
Our automated migration tool empowers you export and import data in five simple actions. If you’re managing a complex data structure, feel free to choose our tailored method. We’re ready to follow your distinct requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your Vivantio to Help Scout Import
with These Options
Get a smooth data replication experience that aligns your company’s objectives. The Help Desk Migration service delivers features to help you to accomplish your customer service data import in the automated and secure way.
Skip attachments
Does your new platform provide compact data storage? Leave behind attachments, specially if your current support data loses none of its value without them. The data import time will shorten considerably.
Add a new tag to the migrated tickets
Are you going to use a source help desk platform during data import? To reduce mistakes, add tags to the exported tickets to identify them from the left ones.
Use the attachment feature to Migrate inline images
Migrate the images fixed into tickets as attachments. The data import and export time might go up, but the images will stay along on a targeted platform.
Demo with custom data: Select 20 entities for export
Don’t take any chances. Make certain you recognize fully what the entities look like at the end of you’ve moved them. Our Demo with custom data allows you appoint 20 entities for a test export.
Migrate newest records first
Choose this feature to import your most recent records in a chronological flow, from newest to oldest. The feature applies only to Full Migration.
Stay focused on your major tasks. We'll deal with the heavy lifting
Our automated migration tool delivers an efficient solution, whether you’re migrating your help desk operations from Vivantio to Help Scout. With just a few clicks, your support service solution will be ready to perform on a new solution — no need to accept any interruption!
Data migration meets security standards
The Migration Wizard will take care of your data security during all phases of the migration process. To guarantee the maximal protection of your data whether they are in import or at rest, we use tested runthrough. These contain conducting constant security analysis, reserving our servers secured, meeting several commands, and more.
Choose the migration app that customers love
Lots of outstanding data imports and plenty of awards and positive reviews can assure the value of our migration service. Additionally, we enlarge our feature list. We proceed to develop our Migration Wizard and deliver new capabilities to handle we’re including most of your data migration requests.
Enjoy straightforward mapping to cover your most complex needs
Our app will relieve you from copypasting help desk data or adding absent fields at the time of Vivantio to Help Scout migration. So now you can map standard and custom-made ticket fields, or otherwise modify your data import right away our tool. This will keep the original system of your records with no effort on your side.
Choose a appropriate time for data migration
Choose the most appropriate time to set up the help desk import process. Begin by migrating historical data and continue with set up the Delta migration option to migrate your currently updated data. Then, relax and allow our service handle the rest.
Communicate our savvy support pros
Are you facing issues with your Supported Platform data import? Our customer support representatives is in place to aid you with any tasks. With lots of mastery importing data, our experts are well-seasoned to ensure a accomplished migration of your records.
Your Help Desk Data Import and Export is the Whole Way Through
With Help Desk Migration solution, don't worry about security of valuable data. We commit to the recent standards, set constant improvements, and unfailingly test all systems.
We use a rigid 2FA authentication policy
Our Migration Wizard secured your business data from unwanted accessing with two-factor access. Moreover, only your business reps with admin rights can import your Vivantio data. Combined, these security measures terminate the risk of data leakage.
3-level data protection
Help Desk Migration comes with three layers of business records protection. At the physical layer, we safeguard our data hosting facilities from any intrusion. At the application level, we cease any unsanctioned access to your business records on our platform. And, finally, on the network layer, we protect our networks against cyber harm.
Fulfill protection levels
Our Help Desk Migration service fulfills to upmost security fundamentals, ensuring utmost greatest security for your business records. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other crucial data security fundamentals. And our wast compliance set is getting expanded.
How much does Vivantio to Help Scout data migration cost?
How much will you need to invest in the switch from Vivantio to Help Scout? The price will largely depend on the data volume you want to move, the complexity of your requirements, and the features you’ll use or customizations you’ll request. Run a Free Demo to test the Migration Wizard work and learn how much your data transfer will cost.
Run a Demo to get the priceFeedback motivates us upgrade our service: Some words from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Full Vivantio to Help Scout Migration in a Few Clicks
Migrate your business records from Vivantio to Help Scout efficiently and with no disordering your highest objective of settling your clients’ matters.
More additional resources about data migration
Interested to learn more? Our help section is providing information on customer service upgrading and help desk business data migration. Check it out!
7 Help Desks that Address the Needs of eCommerce
If you have anything to do with customer service in eCommerce, you know ...
The 6 Great Help Desk Systems for Shopify
Can you recall the last time you received outstanding customer service? Can you ...
Top 16 Service Desk Software Solutions for Your IT Company Ranked
The internet is full of different tools and platforms to manage your business ...