Effortless Vivantio to Gorgias data migration services

Encoded communications, secured servers, newest authorization approaches

Automated method, no operations downtime, no workflow breaks

Bargain pricing to provide an opportunity + rate balance

Our customers

Customers across many sectors trust our service

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

Data migration timeline: 1-2 weeks

Preparation

Project and Requirements Evaluation

Initiate your transition by reviewing Source records, modus operandi, and apps. Evaluate data cleaning and field alignment to the Target. Set up a movement tactic, involving the schedule and employee training.

Security and Compliance Review

Verify data complies with safety regulations. Set permissions and access settings to secure the transfer.

Preparation

Migration

Data Mapping and Customization

Align data fields amongst your Source and Target. Settle on pre-built custom options from the set or ask for specific personalization for the record replication.

Demo Migration

Start a trial Demo to view how the transmit app functions. Check outcomes and alter settings as required.

Data Verification

Review all transmitted data in the Target is accurate, fully captured, and appropriately structured.

Full Data Migration

Replicate all required data, covering tickets, contacts, attachments, and related information.

Delta Migration

Catch any newest or updated data that tweaked for the time of the Full data transition.

Interval Migration*

Data transition can be interrupted and continued to align with your schedule, with zero interruption. You can stop up to five instances for five days per pause, coordinated by our sales team during business hours.

Migration

Post-Migration Phase

Go Live

Deploy the Target for all customer service agents. Deactivate the Source if required and save data backups.

Post-Migration Phase

What Entities Can You Import from Vivantio to Gorgias ?

With Help Desk Migration Wizard, you can effortlessly import and export massive portions of varied records types to or from Vivantio to Gorgias. Take a look the details of data types you can import or export making use of automated service by yourself from tech service reps.

Do you require nonstandard Vivantio to Gorgias import or export needs?

Schedule a call and tell us about a custom data import.

Vivantio entitiesGorgias entities
Help desk
UsersAgents
ContactsCustomers
IncidentsTickets
Get Started

Why transfer with Help Desk Migration?

  • No downtime
    Shift data effortlessly - keep workflows running smoothly and aid customers seamlessly.
  • Increased efficiency
    Easily migrate data and set up predefined and custom fields with the smart Migration Wizard.
  • Organized ticket migration
    The Migration Wizard imports tickets and all related records, keeping the data structure intact on the Target.
  • Personalized support
    Our support reps is equipped to help you via chat, email, or phone.
  • Thorough movement strategy
    Managers will create a comprehensive plan for data import, ensuring a hassle-free process and protected data.
  • Custom options available
    Pick pre-designed options or seek specific adjustments, and we'll ensure your data is on point.

How Does Vivantio to Gorgias Data Migration Go?

Our automated migration service lets you export and import data in a few simple actions. However, if you have special needs or a unique data structure, feel free to choose a custom mode.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred

Test-drive

Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Improve Your Vivantio to Gorgias Move
with These Options

Convey a tailored data transmition experience that corresponds your business needs. The Help Desk Migration service offers functionalities to help you to succeed your customer service records movement in the secure and automated route.

  • Omit attachments

    Does your targeted help desk solution provide limited data storage? Omit attachments, specially if your existing customer support records loses none of its value without them. The data import and export time will go down greatly.

  • Create a extra tag to the exported tickets

    Apply extra tags to the imported tickets — in such a manner, you won’t jumble them with the existing. You may further group the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

  • Migrate inline images as attachments

    Export the images fixed into tickets as attachments. The data import time might go up, but the images will stay along on a destination customer service tool.

  • Test drive our Demo with custom records by exporting 20 entities

    Don't waste your time on guessing. Make sure you recognize totally how the entities look like after you’ve exported them. Our Demo with custom data empowers you pick 20 entities for a test transfer.

  • Import newest records first

    Choose this castomization to transfer your newest records in a chronological flow, from most recent to oldest. This custom feature is applicable to Full Migrations.

Your Help Desk Data Import or Export is the Whole Way Long

Help Desk Migration solution offers every migration options with no compromising on safety. We constantly check all systems and make updates, so that your data is safe based on the latest standards.

We enforce a stringent 2FA authentication policy

Help Desk Migration Wizard takes advantage of 2FA authentication. Moreover, your business reps can only import from Vivantio data if they have admin rights. With these safety measures in place, you won’t have to worry about data leakage.

3-level data protection

Help Desk Migration delivers three layers of data protection. At the physical layer, we shield our hosting facilities from logical and physical intrusion. At the app layer, we exclude any unlawful log in to your records on our platform. And, finally, on the network level, we protect our networks against digital abuse.

We follow industry-standard fundamentals

Help Desk Migration commits to upmost security standards, ensuring utmost greatest security for your records. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other required data security levels. And our extended compliance list continues getting enlarged.

What is the cost of your Vivantio to Gorgias data migration?

And now to the burning question. How much will it cost to switch from Vivantio to Gorgias? The price will largely lean on the data volume you want to move, the complexity of your specifications, and the features you’ll select or customizations you’ll request. Set a Free Demo to test the Migration Wizard work and find out how much your migration will cost.

Run a Demo to get the price

Reviews inspires us upgrade our tool: Some words from our clients

Complete Vivantio to Gorgias Migration in Several Clicks

Migrate your data from Vivantio to Gorgias simply and with no disorganizing your top purpose of resolving your clients’ requests.

Find out more information about data import and export

Willing to learn more about help desk records migration and support service ​​enhancement? Surf our help section.

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