Vivantio to Freshdesk data migration done easily
Encoded dialogues, safe servers, newest authorization methods
Automated method, no operations time-out, reduced workflow pauses
Fair pricing to deliver a feature + charge balance
Businesses across different industries confident in us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transition by evaluating Source data, workflows, and applications. Review data filtering and field alignment to the Target. Make a replication scenario, involving the framework and reps coaching.
Security and Compliance Review
Verify data complies with security protocols. Establish permissions and access settings to safeguard the movement.
Migration
Data Mapping and Customization
Align data fields amid the Source and Target. Select in-built custom features from the list or ask for particular customization for the data replication.
Demo Migration
Carry out a free trial Demo to check how the movement tool works. Verify results and alter mapping as needed.
Data Verification
Verify all transmitted records in the Target is correct, fully captured, and adequately formatted.
Full Data Migration
Replicate all selected records, covering tickets, contacts, attachments, and correlated records.
Delta Migration
Catch any new or updated records that changed at the time of the Full data transmit.
Interval Migration*
Data transition can be paused and restarted to suit your timeline, with no service disruption. You can pause up to five times for five days per pause, arranged by our sales crew during business hours.
Post-Migration Phase
Go Live
Deploy the Target for all customer service agents. Disable the Source if needed and secure data backups.
What Types of Data Can You Import from Vivantio to Freshdesk ?
With Help Desk Migration tool, you can smoothly migrate big volumes of differing data types to or from Vivantio to Freshdesk. Check out the list of record types you can import or export incorporating automated tool by yourself from tech service reps.
Do you need particular Vivantio to Freshdesk import requirements?
Let us know you need a personalized data migration.
| Vivantio entities | Freshdesk entities | |
|---|---|---|
| Help desk | ||
| Groups | Groups | |
| Users | Agents | |
| Customers | Companies | |
| Contacts | Contacts | |
| Incidents | Tickets | |
| Knowledge Base | ||
| Top level categories | Categories | |
| Sections | Folders | |
| Articles | Articles | |
Why transfer with Help Desk Migration?
No downtime
Transfer data seamlessly - maintain workflows efficient and assist customers without hassle.Increased efficiency
Easily shift data and configure default and personalized fields with the intelligent Migration Wizard.Organized ticket migration
The Migration Wizard migrates tickets and all connected data, maintaining the data structure consistent on the Target.Personalized support
Our support reps is equipped to assist you through chat, email, or phone.Thorough movement framework
Managers will establish a detailed plan for data import, guaranteeing a seamless process and secure records.Custom options available
Select pre-built options or ask for customization, and we'll make sure your data is correct.
How Vivantio to Freshdesk Data Migration Flows
Our automated migration service empowers you import and export records in a few simple moves. However, if you have unique needs or a non-standard data structure, feel free to go with a custom route.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your Vivantio to Freshdesk Import
with These Functions
Convey a smooth data transfer experience that meets your business requirements. The Help Desk Migration service delivers features to enhance you to complete your support service data transfer in the smooth approach.
Omit attachments
Does your targeted platform deliver definite data storage? Skip attachments, especially if your current support data lose no track of processes without them. The data migration time will shorten significantly.
Create a new tag to the imported tickets
Apply tags to the moved tickets — just like that, you won’t confuse them with those remaining. You may further sort the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Import inline images as attachments
Don’t want to lose images added into the tickets? You can import them to the new customer service tool as attachments.
Take a look our Demo with custom records by transferring 20 entities
Don't waste your time on guessing. Make certain you understand totally how the entities settle at the end of you’ve moved them. Our Demo with custom data greenlights you choose 20 entities for a test migration.
Import newest records first
Opt for this feature to transfer your most recent records in a chronological order, from newest to oldest. This automated option is exclusive to Full Migrations.
Focus on your target processes. We'll take the heavy lifting
Whether you’re migrating from Vivantio to Freshdesk, make use of our automated migration solution. It will help you to import all your data to a chosen help desk system in just a few clicks. Thus, you will be able to have your import or export accomplished quickly without putting pivotal projects on the back burner.
Data import meets security standards
Our Migration Wizard takes care of your data is safe throughout the import or export process. We maintain maximum customer service records protection applying established modes, containing regulatory compliance, accepted server maintenance, and frequent security analysis.
Use the migration app that clients love
With multiple outstanding data migrations done by our service, Help Desk migration service has obtained lots of service-related awards and inspiring mentions. And our goal of quality does not hold there. We move ahead to grow our solution and move forward novel functioning to ensure we’re covering all your migration inquirements.
Use clear mapping to deal with all your needs
Help Desk Migration app will free your up from copypasting records or creating nonexistent fields along Vivantio to Freshdesk migration. So you can map standard and custom data fields, or else tailor your data import and export right in our migration app. This will sustain the starting structure of your data straightforwardly on your side.
Select a appropriate time for data import
Get going by the help desk migration whenever it fits into your operations. Moreover, our Delta option will let you to export the most recently updated data entities after the historical customer support data was exported. Then, relax and let our solution make the rest.
Communicate our proficient support team
Don't fret about dealing with tasks while running your Supported Platform migration. Greenlight Help Desk Migration customer service pros check your obstacle. With years of successful data import and export mastery, they can find an answer to any issue connected with your help desk data import or even arrange assistance along the total record migration.
Your Help Desk Data Import is Secured at Every Stage
Applying Help Desk Migration tool, you’ll never have to worry about security of business records. We frequently scan all systems and make improvements, so that your data is guarded according to the latest recommendations.
We enforce a rigid two-factor access policy
Help Desk Migration Wizard uses two-factor access. Additionally, your business reps can only migrate Vivantio data if they got admin rights. With these safety functions in place, you don't worry about data leak.
We apply 3-layer
Help Desk Migration delivers three levels of business data safety. At the physical level, we safeguard our data hosting facilities from any breach. At the application layer, we block any prohibited log in to your records on our platform. And, finally, on the network level, we protect our networks against cyber abuse.
Meet security regulations
Help Desk Migration fulfills to highest security principles, delivering maximum protection for your data. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other required data safety standards. And our extended compliance set keeps getting large.
What is the cost of your Vivantio to Freshdesk data migration?
And now to the burning question. How much will it cost to switch from Vivantio to Freshdesk? The price will mostly depend on the records volume you require to migrate, the complexity of your requirements, and the features you’ll choose or custom work you’ll request. Set a Free Demo to check the Migration Wizard performance and find out how much your migration will cost.
Run a Demo to get the priceReviews motivates us advance our service: Few thoughts from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Complete Vivantio to Freshdesk Migration in a Couple Clicks
Import your business data from Vivantio to Freshdesk smoothly and without disarranging your highest purpose of settling your customers’ inquiries.
Find out more additional resources about data import
Willing to know more about help desk platforms migration and support service advancement? Check out our resources.
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