Help Desk Migration partner of Freshdesk

Trengo to Freshdesk data migration done easily

Encrypted dialogues, secured servers, modern authorization ways

Automated approach, never get time-out, no workflow pauses

Deal pricing to guarantee a feature + fee balance

Our customers

Businesses across various fields prefer us

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

Data migration timeline: 1-2 weeks

Preparation

Project and Requirements Evaluation

Begin your replication by determining Source records, procedures, and applications. Review data cleansing and field mapping to the Target. Produce a transmit plan, including the timeline and employee coaching.

Security and Compliance Review

Ensure data complies with security requirements. Set permissions and access controls to safeguard the migration.

Preparation

Migration

Data Mapping and Customization

Map data fields among your Source and Target. Opt for in-built custom settings from the menu or request specific tailoring for the data migration.

Demo Migration

Do a free trial Demo to understand how the migration solution works. Review results and change mapping as you wish.

Data Verification

Check all replicated records in the Target is accurate, complete, and adequately formatted.

Full Data Migration

Transmit all required records, encompassing tickets, contacts, attachments, and closely connected records.

Delta Migration

Net any newest or updated records that changed for the duration of the Full data transmit.

Interval Migration*

Data transmit can be interrupted and continued to fit your timeline, with no service disruption. You can pause up to five times for five days each, coordinated by our sales squad during business hours.

Migration

Post-Migration Phase

Go Live

Launch the Target for all support reps. Turn off the Source if needed and store data backups.

Post-Migration Phase

What Sorts of Entities Can You Import from Trengo to Freshdesk ?

With our Migration tool, you can without trouble migrate huge volumes of various data entities to or from Trengo to Freshdesk. Inspect the parameters of records you can migrate implementing automation without extra guidance from tech support agents.

Do you look for distinguishing Trengo to Freshdesk import or export needs?

Let's discuss your specific needs for a personalized data import.

Trengo objectsFreshdesk objects
Help desk
TeamsGroups
UsersAgents
CompaniesCompanies
ContactsContacts
TicketsTickets
Get Started

Why transmit with Help Desk Migration?

  • Without downtime
    Import data without disruption - keep workflows intact and assist customers effectively.
  • Enhanced efficiency
    Effortlessly shift data and arrange default and personalized fields with the intelligent Migration Wizard.
  • Streamlined ticket movement
    The Migration Wizard moves tickets and all connected data, keeping the data structure unalterred on the Target.
  • Dedicated support service
    Our support team is set to guide you via chat, email, or phone.
  • Comprehensive replication strategy
    Our migration experts will establish a well-defined plan for data import, ensuring a efficient process and secure data.
  • Flexible customizations
    Decide on pre-designed options or inquire about customization, and we'll verify your data is correct.

How Trengo to Freshdesk Data Migration Goes

You can carry out data import in a few simple moves, using our automated migration tool. However, if you have special demands or a non-standard data structure, feel free to go with a custom method.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred

Test-drive

Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Advance Your Trengo to Freshdesk Import
with These Features

Get a smooth data transmition experience that aligns your company’s requirements. The Help Desk Migration service brings functions to enable you to complete your help desk data transmitting in the automated and secure approach.

  • Skip attachments

    Does your desired help desk solution offer limited data storage? Skip attachments, especially if your historical data doesn’t suffer a loss of its value without them. The data migration time will go down considerably.

  • Add a extra tag to the exported tickets

    Choose extra tags to the imported tickets — this way, you won’t blend them with those remaining. You may further categorize the tickets by assigning tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

  • Use the attachment feature to Import inline images

    Export the images embedded into tickets as attachments. The data import and export time might be longer, but the images will be moved to a new support service platform.

  • Demo with custom data: Select 20 entities for export

    Don’t take any chances. Make certain you comprehend completely what the entities settle after you’ve migrated them. Help Desk Migration’s Demo with custom data greenlights you select 20 entities for a test export.

Your Help Desk Data Import and Export is Protected at Each and Every Phase

Help Desk Migration service offers endless migration functions without compromising on security. We commit to the recent standards, set proper advancements, and unfailingly test all facilities.

We use a rigid two-factor authentication policy

Our Migration Wizard takes advantage of two-factor authentication. Moreover, only users with admin rights can export your Trengo records. United, these security measures prevent the risk of information leak.

We employ 3-layer

We ensure three levels of records protection: physical (we take care of our data hosting facilities against any intrusion), network (we secure our networks against digital abuse), and app (we secure your business data within our importing service from unauthorized access).

We satisfy protection levels

Help Desk Migration service fulfills to top security standards, delivering maximum protection for your business records. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other essential data protection fundamentals. And our extensive compliance portfolio continues getting large.

How much does Trengo to Freshdesk data migration cost?

How much will you need to invest in the switch from Trengo to Freshdesk? The price will mostly depend on the records volume you require to migrate, the complexity of your demands, and the options you’ll use or customizations you’ll request. Run a Free Demo to test the Migration Wizard work and find out how much your data switch will cost.

Run a Demo to get the price

Feedback motivates us improve our service: Few thoughts from our customers

Full Trengo to Freshdesk Migration in Several Clicks

Migrate your data from Trengo to Freshdesk without difficulty with no disturbing from what actually matters — solving your customers’ inquiries. Our solution makes all the work behind the scenes while you simply enjoy respond to your customer tickets your selected platform.

Get more information about data import and export

Willing to know more about help desk software migration and customer service improvement? Surf our resources.

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