TOPdesk to Jira Service Management data migration done automatedly
Encrypted conversations, safe servers, modern authorization approaches
Automated method, never get time-out, excluded workflow breaks
Reasonable charging to deliver a function + rate balance
We’ve achieved the of brands among fields
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your replication by evaluating Source records, modus operandi, and integrations. Review data cleaning and field matching to the Target. Make a transfer plan, featuring the timeline and agent coaching.
Security and Compliance Review
Confirm data adheres to security protocols. Configure permissions and access settings to protect the movement.
Migration
Data Mapping and Customization
Connect records fields amid your Source and Target. Settle on automated custom capabilities from the set or discuss particular customization for the data transition.
Demo Migration
Initiate a test Demo to check how the transfer app works. Verify results and adapt mapping as needed.
Data Verification
Confirm all replicated records in the Target is precise, fully captured, and properly formatted.
Full Data Migration
Move all required records, encompassing tickets, contacts, attachments, and correlated data.
Delta Migration
Catch any newest or updated records that altered for the time of the Full data migration.
Interval Migration*
Data transfer can be interrupted and restarted to match your schedule, with no downtime. You can pause up to five times for a duration of five days each, arranged by our sales squad during business hours.
Post-Migration Phase
Go Live
Roll out the Target for all support reps. Disable the Source if necessary and protect data backups.
What Types of Entities Can You Import from TOPdesk to Jira Service Management ?
With our Migration service, you can smoothly import or export massive volumes of differing data entities to or from TOPdesk to Jira Service Management. Check out the set of records you can import implementing automation without extra guidance from tech representatives.
Do you want certain TOPdesk to Jira Service Management import inquirements?
Schedule a call and tell us about a personalized data migration.
| TOPdesk objects | Jira Service Management objects | |
|---|---|---|
| Help desk | ||
| Operators | Users | |
| Branches | Organizations | |
| Persons | Customers | |
| Incidents | Issues | |
| Knowledge Base | ||
| Categories | Categories | |
| Items | Folders | |
| Article Items | Contents | |
Why transfer with Help Desk Migration?
No downtime
Move records without interruption - ensure workflows efficient and assist customers continuously.Enhanced efficiency
Seamlessly transfer data and configure standard and custom fields with the intelligent Migration Wizard.Easy ticket movement
The Migration Wizard transmits tickets and all associated data, preserving the data structure consistent on the Target.Always here for you
Our support agents is set to support you by means of chat, email, or phone.Detailed replication framework
Managers will develop a detailed plan for data import, securing a hassle-free process and secure records.Custom options available
Opt for pre-designed options or ask for personalization, and we'll make sure your data is correct.
How TOPdesk to Jira Service Management Data Migration Goes
Our automated migration solution allows you import and export data in a few simple steps. However, if you have distinct needs or a non-standard data structure, feel free to choose a custom method.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your TOPdesk to Jira Service Management Migrate
with These Opportunities
Use a seamless data transfer experience that meets your business requirements. The Help Desk Migration service provides functionalities to handle you to complete your help desk data import in the automated and secure manner.
Bypass attachments
Does your destination customer service tool enable compact data storage? Skip attachments, especially if your existing customer support records doesn’t suffer a loss of its value without them. The data migration time will decrease significantly.
Choose a extra tag to the imported tickets
Are you going to work a existing platform during data export? To reduce mess, take advantage of extra tags to the exported tickets to highlight them from the left ones.
Migrate inline images as attachments
Don’t want to leave behind images added into the tickets? You can export and import them to the new help desk platform as attachments.
Take a look our Demo with custom records by moving 20 entities
If you require to look at how selected entities will look like in the destination help desk solution, kick off this free custom Demo and pick 20 entities for a migration.
Transfer newest data first
Opt for this castomization to move your most recent records in a chronological order, from newest to oldest. This out-of-the-box feature is exclusive to Full Migrations.
Fix on your major processes. We'll deal with the heavy lifting
Our automated migration tool delivers a powerful tool, whether you’re migrating your customer support operations from TOPdesk to Jira Service Management. With just a couple of clicks, your support service platform will be up and running on a targeted solution — no need to tolerate any holdback!
Data import with security standards
The Migration Wizard will covers your data security during all phases of the migration process. To assure the supreme safety of your support service records whether they are in migration or at rest, we use tested modes. These include controlling constant security analysis, reserving our servers secured, meeting many directs, and more.
Select the migration tool that clients praise
Thousands of successful data imports and countless awards and favorable feedback can assure the value of Help Desk migration service. And our aim for excellence does not terminate there. Because Help Desk Migration's goal is to cover most of your migration needs, we remain developing our tool and oftentimes enhance it with useful features.
Apply straightforward mapping to deal with your most complex needs
Our solution will set you free from copy-pasting business data or creating nonexistent data types at the time of TOPdesk to Jira Service Management migration. So now you can map starting and custom-made ticket fields, apart from that tweak your data import and export right in our Migration Wizard. This will retain the native system of your records simply on your side.
Select a suitable time for data import
Select the most suitable time to set up and launch the help desk import process. Start by moving historical data and later move ahead to the Delta migration feature to migrate your during migration changed data. Then, relax and let our migration service do the rest.
Contact to our tech-savvy support team
Don't fret about facing issues while performing your Supported Platform migration. Help Desk Migration customer service representatives is in place to aid you with any problems. With lots of involvement migrating business data, Help Desk Migration pros are well-skilled to guarantee a well-done import of your records.
Your Help Desk Data Import or Export is Protected at Each and Every Stage
Using Help Desk Migration tool, you’ll never have to worry about security of critical records. We commit to the fresh recommendations, make regular updates, and invariably audit all systems.
We apply a strict two-factor authentication policy
Help Desk Migration Wizard shields your business records from illegal acquiring access with two-factor authentication. Moreover, only your company representatives with admin access rights can migrate your TOPdesk data. Together, these safety measures prevent the dangers of data leakage.
We apply Three-layer
Help Desk Migration provides 3 levels of business records protection. At the physical level, we defense our data hosting equipment from any attacks. At the application layer, we cease any unauthorized access to your data on our service. And, last but not least, on the network layer, we protect our networks from digital abuse.
Fulfill safety regulations
Help Desk Migration accomplishes to leading security fundamentals, ensuring maximum protection for your data. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other required data protection standards. And our extended compliance list keeps getting extended.
How much does TOPdesk to Jira Service Management data migration cost?
How much will you need to invest in the switch from TOPdesk to Jira Service Management? The cost will mostly build upon the data volume you need to migrate, the complexity of your specifications, and the options you’ll choose or custom work you’ll request. Start a Free Demo to check the Migration Wizard work and learn how much your data transfer will cost.
Run a Demo to get the priceFeedback encourages us level up our solution: Some thoughts from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
All-packed TOPdesk to Jira Service Management Import in a Couple Clicks
Import your business records from TOPdesk to Jira Service Management simply and without disarranging your top objective of settling your customers’ matters.
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