TOPdesk to CSV data migration made simple
Encrypted dialogues, safe servers, latest authorization approaches
Automated process, zero downtime, excluded workflow pauses
Reasonable pricing to ensure a feature + rate balance
Brands across different sectors rely upon us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your migration by assessing Source records, modus operandi, and apps. Examine data cleansing and field mapping to the Target. Develop a replication strategy, that encompasses the framework and reps training.
Security and Compliance Review
Ensure data complies with security standards. Configure permissions and access settings to secure the transmit.
Migration
Data Mapping and Customization
Map data fields between your Source and Target. Decide on pre-built custom settings from the menu or request certain tailored adjustments for the data transmit.
Demo Migration
Initiate a free trial Demo to figure out how the migration app works. Analyze outcomes and adjust settings as necessary.
Data Verification
Confirm all transferred data in the Target is precise, fully captured, and appropriately organized.
Full Data Migration
Migrate all selected data, embracing tickets, contacts, attachments, and closely connected information.
Delta Migration
Capture any new or updated data that changed for the time of the Full data transfer.
Interval Migration*
Data migration can be paused and restarted to fit your timeline, with zero interruption. You can halt up to five instances for five days each, managed by our sales crew during operating hours.
Post-Migration Phase
Go Live
Launch the Target for all users. Decommission the Source if needed and protect data backups.
What Kind of Data Can You Migrate from TOPdesk to CSV ?
With our Migration tool, you can painlessly migrate significant volumes of different records types to or from TOPdesk to CSV. Here’s the list of entities you can import or export incorporating automated tool without any assistance from tech service reps.
Do you want distinguishing TOPdesk to CSV import inquirements?
Let us know you need a personalized data import.
| TOPdesk objects | CSV objects | |
|---|---|---|
| Help desk | ||
| Operator groups | Departments | |
| Operators | Agents | |
| Branches | Companies | |
| Persons | Contacts | |
| Incidents | Tickets | |
| Changes | Changes | |
| Knowledge Base | ||
| Categories | Categories | |
| Items | Folders | |
| Article Items | Articles | |
Why migrate with Help Desk Migration?
Zero downtime
Move data seamlessly - ensure workflows intact and assist customers effectively.Enhanced efficiency
Effortlessly shift data and map default and personalized fields with the intelligent Migration Wizard.Streamlined ticket retrieval
The Migration Wizard transmits tickets and all connected records, preserving the data structure unalterred on the Target.Dedicated support service
Our support team is ready to assist you by means of chat, email, or phone.Comprehensive migration framework
Our team will establish a clear plan for data import, securing a hassle-free process and secure data.Pre-built options and customizations
Opt for pre-built options or request customization, and we'll verify your data is correct.
How Does TOPdesk to CSV Data Migration Run?
You can carry out records migration in five simple actions, applying our automated migration solution. However, if you have distinct demands or a distinct data structure, feel free to go with a custom method.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your TOPdesk to CSV Import
with These Functions
Share a smooth data transfer experience that corresponds your business requirements. The Help Desk Migration service brings functions to help you to succeed your support service data transfer in the smooth manner.
Skip attachments
Does your new platform deliver compact data storage? Skip attachments, particularly if your existing customer support records loses none of its value without them. The data import and export time will scale down significantly.
Migrate inline images as attachments
Don’t want to lose images fixed into the tickets? You can import them to the new help desk solution as attachments.
Check out our Demo with custom records by migrating 20 entities
Don’t take any chances. Make certain you know thoroughly how the entities look like after you’ve exported them. Our Demo with custom data empowers you choose 20 entities for a test migration.
Migrate newest records first
Select this option to import your newest records in a chronological order, from newest to oldest. The feature applies only to Full Migration.
Don’t greenlight data migration to distract you from your tasks
Our automated migration service provides a productive tool, whether you’re importing your customer support operations from TOPdesk to CSV. With just a few clicks, your support service platform will be live on a future platform — no need to bear any stoppage!
Data migration meets security standards
The Migration Wizard will covers your data security during all phases of the migration process. To provide the supreme protection of your help desk data whether they are in migration or at rest, we apply valid procedures. Here is encompassed handling regular security scans, keeping our servers protected, following several directs, and more.
Select the migration app that customers love
With thousands of outstanding data migrations done by our Migration Wizard, Help Desk migration service has gained many service-connected awards and inspiring commentaries. And our goal of high quality does not drop there. Help Desk Migration team proceed to advance our tool and present new features to cover we’re involving nearly all of your migration requests.
Enjoy comprehensive mapping to deal with your most complex needs
Relieve yourself from the time-consuming task of adding nonexistent fields or help desk data during TOPdesk to CSV migration. Our service greenlights you map data fields and tailor your data import and export. You retain the system of your business data with slight effort.
Choose a appropriate time for data migration
Choose the most appropriate time to set up the help desk import operation. Begin by importing historical data and then go for the Delta function to import your during migration changed records. Then, relax and greenlight our platform do the rest.
Work with a support team you can fully rely on
Are you dealing with challenges with your Supported Platform data import? Let our support pros examine your problem. With lots of mastery importing records, our experts are well-prepared to confirm a successful migration of your business data.
Your Help Desk Data Import or Export is Protected at Every Stage
With Help Desk Migration app, you’ll never have to worry about security of business records. We commit to the latest recommendations, set proper upgrades, and consistently check all servers.
We use a rigid 2FA authentication policy
Help Desk Migration Wizard secured your business data from unauthorized accessing with 2FA authentication. What’s more, only your business reps with admin access rights can migrate your TOPdesk information. Linked, these security measures remove the risk of information leak.
We use 3-layer
We offer three levels of business data security: physical (we secure our hosting equipment against any intrusion), network (we protect our networks against digital attacks), and application (we take care of your business data within our migration platform against prohibited access).
We fulfill protection regulations
We secure your records based on all major security standards. Help Desk Migration carries an extended set of compliance, and we continue expanding it. At the moment, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection principles.
How much does TOPdesk to CSV data migration cost?
How much will you need to invest in the switch from TOPdesk to CSV? The price will largely depend on the records volume you want to transfer, the complexity of your demands, and the features you’ll use or custom work you’ll inquire. Set a Free Demo to check the Migration Wizard performance and figure out how much your migration will cost.
Run a Demo to get the priceFeedback motivates us advance our service: Few thoughts from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Full TOPdesk to CSV Migration in a Couple Clicks
Export your records from TOPdesk to CSV simply without disarranging from what really matters — putting right your customers’ inquiries. Our Wizard takes on all the work behind the scenes whilst you simply enjoy working with your chosen platform.
More additional resources about data import
Willing to learn more about help desk platforms import and export and customer service upgrading? Check out our help section.
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