Effortless TeamworkDesk to Salesforce Service Cloud data migration service
Encrypted communications, safe servers, latest authorization mechanisms
Automated process, no operations time-out, no workflow drops
Flexible pricing to deliver an opportunity + cost balance
Companies across different sectors trust our tool
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transition by evaluating Source records, operations, and integrations. Examine data cleansing and field matching to the Target. Produce a migration strategy, featuring the outline and agent coaching.
Security and Compliance Review
Confirm data complies with security protocols. Set permissions and access controls to protect the replication.
Migration
Data Mapping and Customization
Connect data fields amid your Source and Target. Choose automated custom features from the menu or discuss certain tailored adjustments for the data transition.
Demo Migration
Start a trial Demo to check how the transmit service performs. Spot results and adapt mapping as necessary.
Data Verification
Ensure all transmitted records in the Target is accurate, complete, and properly organized.
Full Data Migration
Migrate all chosen records, embracing tickets, contacts, attachments, and related data.
Delta Migration
Capture any fresh or updated records that tweaked during the Full data movement.
Interval Migration*
Data migration can be halted and restarted to align with your outline, with no downtime. You can halt up to five times for a duration of five days each, managed by our sales team during work hours.
Post-Migration Phase
Go Live
Roll out the Target for all customer service agents. Disable the Source if required and secure data backups.
What Entities Can You Migrate from TeamworkDesk to Salesforce Service Cloud ?
With our Migration Wizard, you can smoothly import and export large piles of varying data entities to or from TeamworkDesk to Salesforce Service Cloud. Inspect the selection of entities you can import using automated service without extra guidance from tech service reps.
Do you have nonstandard TeamworkDesk to Salesforce Service Cloud import needs?
Let us know about a personalized data migration.
| TeamworkDesk objects | Salesforce Service Cloud objects | |
|---|---|---|
| Help desk | ||
| Users | Users | |
| Customers | Contacts | |
| Tickets | Cases | |
| Knowledge Base | ||
| Categories | Top level categories | |
| Folders | Second level categories | |
| Articles | Articles | |
Why migrate with Help Desk Migration?
Zero downtime
Migrate data effortlessly - keep workflows running smoothly and assist customers without delays.Enhanced efficiency
Seamlessly migrate data and configure predefined and tailored fields with the intelligent Migration Wizard.Easy ticket migration
The Migration Wizard imports tickets and all related data, keeping the data structure intact on the Target.Always here for you
Our support agents is equipped to help you via chat, email, or phone.Detailed movement framework
Our team will create a detailed plan for data import, ensuring a smooth process and reliable records.Pre-built options and customizations
Choose automated options or ask for specific adjustments, and we'll ensure your data is correct.
How TeamworkDesk to Salesforce Service Cloud Data Migration Flows
You can run data import in a few simple steps, with our automated migration service. If you’re trying to organize a unique data structure, feel free to choose our customized route. We’re in place to fulfill your special needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your TeamworkDesk to Salesforce Service Cloud Move
with These Options
Use a tailored data transfer experience that corresponds your company’s objectives. The Help Desk Migration service delivers functions to enable you to accomplish your customer service data import in the most suitable way.
Bypass attachments
Does your new support service platform provide limited data storage? Leave behind attachments, particularly if your current support data doesn’t suffer a loss of its value without them. The data import time will shorten significantly.
Employ the attachment option to Import inline images
Don’t want to leave behind images fixed into the tickets? You can migrate them to the new help desk platform as attachments.
Demo with custom data: Pick 20 entities for migration
Avoid any guessing. Make sure you understand thoroughly what the entities will look like at the end of you’ve moved them. Help Desk Migration’s Demo with custom data allows you appoint 20 entities for a test migration.
Transfer newest records first
Select this option to move your most recent records in a chronological order, from newest to oldest. This custom capability is applicable to Full Migrations.
Fix on your target processes. We'll do the heavy lifting
Our automated migration service provides an efficient solution, whether you’re importing your help desk operations from TeamworkDesk to Salesforce Service Cloud. With just a few clicks, your support service solution will be live on a desired solution — no need to bear any interruption!
Data migration with confidence
Our Migration Wizard handles your records is secure throughout the migration process. To take care of the maximal safety of your data whether they are in migration or at rest, we implement tested modes. These include controlling approved security scans, reserving our servers protected, following diverse commands, and more.
Choose the migration service that clients recommend
Myriads of successful data imports and countless awards and positive feedback can guarantee the high standard of Help Desk migration service. And our goal of excellence does not drop there. Help Desk Migration team continue to refine our app and deliver neat features to ensure we’re covering all your import and export requirements.
Apply clear mapping to deal with your most complex needs
Relieve yourself from the long-lasting task of adding not included fields or records at the time of TeamworkDesk to Salesforce Service Cloud migration. Our app permits you map fields and tailor your data import and export. This will preserve the native structure of your data with no effort on your side.
Choose a convenient time for data import
Start by the help desk migration whenever it fits into your workflow. Start by importing historical data and later move ahead to the Delta migration feature to import your currently changed records. Then, relax and let our migration app take care of the rest.
Talk to our reliable support pros
Are you experiencing difficulties with your Supported Platform migration? Our support team is all set to work with you with any problems. With lots of involvement moving data, Help Desk Migration team are well-seasoned to provide a successful migration of your data.
Your Help Desk Data Migration is the Whole Way Long
Using Help Desk Migration solution, you’ll never have to worry about security of critical records. We commit to the latest standards, set constant upgrades, and consistently check all servers.
We apply a stringent two-factor authentication policy
Our Migration Wizard applies two-factor authentication. Besides, your business reps can only export TeamworkDesk data if they got admin rights. Together, these security measures remove the risk of data leak.
Three-layer data security
Help Desk Migration comes with three levels of data security. At the physical layer, we safeguard our data hosting equipment from any intrusion. At the application layer, we prevent any unauthorized access to your business data on our platform. And, last but not least, on the network level, we protect our networks against cyber harm.
Compliance with industry-standard levels
We secure your business records based on all integral security standards. Help Desk Migration has an extensive set of compliance, and we keep expanding it. These days, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection standards.
How much does TeamworkDesk to Salesforce Service Cloud data migration cost?
How much will you need to invest in the switch from TeamworkDesk to Salesforce Service Cloud? The price will mostly lean on the business data volume you need to transfer, the complexity of your demands, and the options you’ll use or custom work you’ll ask for. Start a Free Demo to check the Migration Wizard work and learn how much your migration will cost.
Run a Demo to get the priceFeedback inspires us upgrade our tool: Several words from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
All-packed TeamworkDesk to Salesforce Service Cloud Migration in a Couple Clicks
Import your business data from TeamworkDesk to Salesforce Service Cloud efficiently with no disarranging from what really matters — addressing your customers’ requests. Our service takes on all the work behind the scenes while you simply enjoy running customer service your new platform.
More tips and tricks about data import
Willing to know more about help desk data import and support service advancement? Check out our blog.
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