TeamSupport to Jira Service Management data migration done simply
Encrypted communications, secure servers, up-to-date authorization ways
Automated process, zero time-out, reduced workflow breaks
Fair pricing to guarantee an opportunity + fee balance
Companies across different industries pick us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your migration by determining Source data, procedures, and integrations. Examine data filtering and field mapping to the Target. Create a transmit tactic, that consists of the agenda and agent training.
Security and Compliance Review
Confirm data complies with security requirements. Establish permissions and access controls to protect the transmit.
Migration
Data Mapping and Customization
Connect data fields among the Source and Target. Handpick automated custom options from the list or request specific tailoring for the record transfer.
Demo Migration
Do a trial Demo to identify how the replication solution works. Analyze results and adjust settings as you wish.
Data Verification
Verify all transferred records in the Target is correct, complete, and properly organized.
Full Data Migration
Migrate all selected records, consisting of tickets, contacts, attachments, and closely connected data.
Delta Migration
Capture any new or updated records that tweaked for the duration of the Full data migration.
Interval Migration*
Data migration can be paused and resumed to cohere your schedule, with no downtime. You can halt up to five times for five days each, coordinated by our sales squad during business hours.
Post-Migration Phase
Go Live
Roll out the Target for all users. Turn off the Source if required and secure data backups.
What Kind of Data Can You Import from TeamSupport to Jira Service Management ?
With our Migration Wizard, you can simply import and export hefty volumes of different data types to or from TeamSupport to Jira Service Management. Review the details of data types you can import applying automation without extra help from tech support agents.
Do you need nonstandard TeamSupport to Jira Service Management migration requirements?
Drop us a line for a customized data import.
| TeamSupport objects | Jira Service Management objects | |
|---|---|---|
| Help desk | ||
| Users | Users | |
| Customers | Organizations | |
| Contacts | Customers | |
| Tickets | Issues | |
| Knowledge Base | ||
| Categories | Categories | |
| Folders | Folders | |
| Articles | Contents | |
Why migrate with Help Desk Migration?
Zero downtime
Transfer data seamlessly - maintain workflows intact and support customers without hassle.Enhanced efficiency
Seamlessly migrate data and arrange predefined and custom fields with the automated Migration Wizard.Easy ticket retrieval
The Migration Wizard moves tickets and all related data, maintaining the data structure unalterred on the Target.Always here for you
Our support agents is ready to assist you through chat, email, or phone.Detailed migration planning
Our team will create a well-defined plan for data import, guaranteeing a efficient process and secure data.Pre-built options and customizations
Select pre-built options or inquire about specific adjustments, and we'll verify your data is accurate.
How TeamSupport to Jira Service Management Data Migration Works
Our automated migration solution lets you import and export records in five simple steps. However, if you have distinct requirements or a non-standard data structure, feel free to select a custom way.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your TeamSupport to Jira Service Management Move
with These Functions
Have a tailored data replication experience that aligns your company’s requirements. The Help Desk Migration service offers features to enhance you to achieve your help desk records migration in the painless mode.
Bypass attachments
Does your new platform deliver definite data storage? Skip attachments, particularly if your historical support service data lose no track of processes without them. The migration time will cut down greatly.
Choose a new tag to the migrated tickets
Are you going to work a existing help desk system during data import? To exclude mess, add extra tags to the imported tickets to distinguish them from the existing ones.
Employ the attachment feature to Import inline images
Migrate the images added into tickets as attachments. The data import and export time might go up, but the images will never disappear along with the source a desired platform.
Demo with custom data: Pick 20 entities for migration
If you expect to check how chosen entities look like in the future support service platform, start this free custom Demo and appoint 20 entities for a migration.
Fix on your core goals. We'll take the heavy lifting
Whether you’re migrating from TeamSupport to Jira Service Management, make use of our automated migration service. It will allow you to import all your data to a future help desk platform in just a few clicks. Thus, you will be able to receive your import or export done in a timely fashion without putting important processes on the shelf.
Data migration with confidence
Our Migration Wizard takes care of your customer service data is secure throughout the migration process. To provide the highest security of your records whether they are in import or at rest, we use tried runthrough. These include handling regular security audits, retaining our servers secured, obeying many directs, and more.
Use the migration service that clients recommend
A collection of goal-achieved data exports and plenty of awards and gratifying commentaries can vouch for the high quality of our migration service. And our striving towards high standard does not end there. Help Desk Migration team go ahead to refine our tool and introduce new capabilities to include measures for ensuring we’re covering all your migration needs.
Apply comprehensive mapping to cover all your needs
Spare yourself the challenging chore of adding wanted fields or help desk data during TeamSupport to Jira Service Management migration. So you can map standard and custom-made ticket fields, apart from that modify your data migration right in our migration app. This will sustain the original structure of your data smoothly on your part.
Choose a convenient time for data import
Start by the help desk data migration whenever it fits into your operations. Start by exporting historical records and later set up the Delta migration function to move your freshly updated data. Then, relax and let our platform take care of the rest.
Work with a support agents you can fully be sure of
Don’t worry about facing challenges when doing your Supported Platform data import and export. Empower our service team inspect your problem. With lots of well-done data export/import expertise, they can settle any task linked with your help desk data import or even arrange guidance throughout the whole record migration.
Your Help Desk Data Import and Export is Protected at Every Step
Applying Help Desk Migration service, don't worry about safety of critical data. We regularly check all servers and make improvements, so that your data is guarded matching to the fresh standards.
We apply a stringent two-factor access policy
Our Migration Wizard uses two-factor access. What’s more, your agents can only import from TeamSupport records if they possess admin access. Collect, these safeguards remove the dangers of information leakage.
We use 3-layer
Help Desk Migration comes with three levels of business data protection. At the physical level, we shield our data hosting facilities from logical and physical attacks. At the app level, we forbid any unauthorized log in to your business data on our service. And, finally, on the network layer, we secure our networks from digital attacks.
We meet industry-standard levels
Our Help Desk Migration service commits to highest security principles, ensuring maximum safety for your business records. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other essential data protection levels. And our wast compliance set keeps getting enlarged.
How much does TeamSupport to Jira Service Management data migration cost?
How much will you need to invest in the switch from TeamSupport to Jira Service Management? The price will mostly lean on the data volume you need to transfer, the complexity of your requirements, and the features you’ll choose or customizations you’ll request. Start a Free Demo to test the Migration Wizard work and find out how much your data switch will cost.
Run a Demo to get the priceFeedback inspires us advance our tool: Some thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
All-packed TeamSupport to Jira Service Management Migration in a Few Clicks
Import your business data from TeamSupport to Jira Service Management efficiently and without confusing your utmost aim of resolving your clients’ requests.
More additional resources about data migration
Willing to learn more about help desk software migration and customer service enhancement? Check out our help section.
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