TeamSupport to Help Scout data migration done easily
Encrypted dialogues, secure servers, newest authorization approaches
Automated process, no operations time-out, no workflow breaks
Fair pricing to deliver an opportunity + rate balance
Businesses across various fields confident in our solution
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transition by evaluating Source records, modus operandi, and applications. Evaluate data cleaning and field mapping to the Target. Produce a transition tactic, involving the schedule and employee training.
Security and Compliance Review
Ensure data complies with security protocols. Set permissions and access settings to safeguard the transition.
Migration
Data Mapping and Customization
Map data fields amid your Source and Target. Decide on in-built custom features from the set or request distinct tailoring for the data replication.
Demo Migration
Do a free trial Demo to identify how the transmit app operates. Examine results and change mapping as you wish.
Data Verification
Verify all transmitted records in the Target is accurate, fully captured, and adequately structured.
Full Data Migration
Migrate all selected records, covering tickets, contacts, attachments, and correlated records.
Delta Migration
Capture any new or updated records that tweaked for the time of the Full data transmit.
Interval Migration*
Data migration can be paused and resumed to align with your schedule, with no service disruption. You can stop up to five times for five days each, adjusted by our sales crew during business hours.
Post-Migration Phase
Go Live
Launch the Target for all customer service agents. Disable the Source if required and ensure data backups.
What Kind of Data Can You Import from TeamSupport to Help Scout ?
With our Migration tool, you can with no trouble import and export significant amount of diverse data entities to or from TeamSupport to Help Scout. Inspect the set of data types you can import or export making use of automated service by yourself from tech service reps.
Do you need particular TeamSupport to Help Scout migration needs?
Schedule a call and tell us about a customized data migration.
| TeamSupport objects | Help Scout objects | |
|---|---|---|
| Help desk | ||
| Groups | Teams | |
| Users | Users | |
| Customers | Companies | |
| Contacts | Customers | |
| Tickets | Conversations | |
| Knowledge Base | ||
| Categories | Collections | |
| Folders | Categories | |
| Articles | Articles | |
Why migrate with Help Desk Migration?
Zero downtime
Transfer data without interruption - keep workflows efficient and support customers seamlessly.Enhanced efficiency
Effortlessly shift data and configure predefined and custom fields with the automated Migration Wizard.Streamlined ticket migration
The Migration Wizard moves tickets and all connected data, keeping the data structure consistent on the Target.Dedicated support service
Our support team is equipped to support you via chat, email, or phone.Comprehensive movement planning
Our team will establish a detailed plan for data import, ensuring a hassle-free process and safe records.Pre-built options and customizations
Select pre-built options or ask for specific adjustments, and we'll make sure your data is accurate.
How TeamSupport to Help Scout Data Migration Flows
Our automated migration tool empowers you import and export data in a few simple moves. If you’re dealing with a elaborate data structure, feel free to choose our adjusted method. We’re ready to fulfill your non-standard needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your TeamSupport to Help Scout Import
with These Opportunities
Share a smooth data replication experience that matches your business preferences. The Help Desk Migration service delivers functionalities to handle you to accomplish your support service data transmitting in the secure and automated manner.
Skip attachments
Does your new platform enable limited data storage? Bypass attachments, specially if your existing customer support records doesn’t suffer a loss of its value without them. The data import time will scale down considerably.
Add a new tag to the migrated tickets
Are you going to use a current help desk platform during data migration? To get rid of mistakes, add tags to the migrated tickets to separate them from the existing ones.
Migrate inline images as attachments
Migrate the images inserted into tickets as attachments. The data export time might go up, but the images will be moved to a targeted help desk solution.
Take a look our Demo with custom records by exporting 20 entities
If you need to see how selected entities will look like in the expected support service platform, start this free custom Demo and pick 20 entities for a migration.
Stay focused on your target processes. We'll do the heavy lifting
Our automated migration tool provides a powerful tool, whether you’re migrating your customer support operations from TeamSupport to Help Scout. With just a few clicks, your support service solution will be ready to perform on a selected solution — no need to tolerate any holdback!
Data migration meets security standards
Our Migration Wizard covers your business data is safe throughout the import or export process. To guarantee the supreme safety of your data whether they are in import or at rest, we use proven runthrough. Here is included conducting frequent security scans, retaining our servers secured, complying with many regulations, and more.
Use the migration app that clients recommend
A collection of outstanding migrations and numerous awards and favorable reviews can prove the value of our migration service. And our goal of excellence does not cease there. We continue to refine our Migration Wizard and deliver neat functioning to include measures for ensuring we’re covering most of your migration inquirements.
Enjoy clear mapping to cover your most complex needs
Set yourself free from the enduring chore of adding missing data types or data entities along TeamSupport to Help Scout migration. Now you can map standard and custom-made data fields, apart from that tweak your data migration right in our tool. You sustain the system of your support service data with minimum effort.
Choose a appropriate time for data import
Get going by the help desk migration whenever it fits into your workflow. Get going by exporting historical data and then go for the Delta migration option to import your freshly updated data. Then, relax and empower our Migration Wizard do the rest.
Talk to our tech-savvy support agents
Are you dealing with difficulties with your Supported Platform migration? Empower Help Desk Migration service agents search into your setback. With plenty of well-done data export/import mastery, they can find an answer to any challenge connected with your help desk data import or even provide help during the full migration.
Your Help Desk Data Import or Export is Protected at Every Step
Help Desk Migration service comes with endless migration options without damaging on security. We commit to the fresh recommendations, run frequent improvements, and invariably examine all facilities.
We use a rigid two-factor authentication policy
Help Desk Migration Wizard guards your data from illegal accessing with two-factor access. On top of that, your agents can only import from TeamSupport records if they got admin access. Together, these safeguards eliminate the risk of information leakage.
We use 3-layer
We deliver three levels of business records safety: physical (we protect our data hosting facilities against any breach), network (we protect our networks against cyber harm), and application (we protect your records within our data migration platform against forbidden log in).
Compliance with safety fundamentals
Our Help Desk Migration service fulfills to leading security standards, ensuring maximum security for your business records. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other required data safety fundamentals. And our broad compliance portfolio continues getting expanded.
How much does TeamSupport to Help Scout data migration cost?
How much will you need to invest in the switch from TeamSupport to Help Scout? The price will mostly lean on the data volume you require to move, the complexity of your specifications, and the options you’ll use or customizations you’ll request. Set a Free Demo to test the Migration Wizard work and learn how much your migration will cost.
Run a Demo to get the priceFeedback motivates us level up our tool: Some thoughts from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Full TeamSupport to Help Scout Migration in a Few Clicks
Import your data from TeamSupport to Help Scout simply and without disordering your top purpose of solving your clients’ requests.
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