SysAid to Help Scout data migration done automatedly
Encoded conversations, safe servers, newest authorization ways
Automated approach, no operations time-out, no workflow breaks
Deal charging to guarantee a feature + fee balance
Companies among various sectors select us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transition by determining Source records, procedures, and applications. Evaluate data cleaning and field mapping to the Target. Produce a migration approach, involving the schedule and user coaching.
Security and Compliance Review
Make sure data adheres to security requirements. Set permissions and access controls to safeguard the transfer.
Migration
Data Mapping and Customization
Match records fields among your Source and Target. Opt for in-built custom settings from the set or request certain customization for the record replication.
Demo Migration
Carry out a test Demo to check how the migration solution works. Check results and adjust mapping as needed.
Data Verification
Check all transmitted records in the Target is accurate, complete, and adequately structured.
Full Data Migration
Shift all chosen records, containing tickets, contacts, attachments, and closely connected records.
Delta Migration
Net any fresh or updated records that changed for the duration of the Full data transmit.
Interval Migration*
Data replication can be halted and restarted to fit your schedule, with no service disruption. You can stop up to five times for five days each, managed by our sales team during business hours.
Post-Migration Phase
Go Live
Present the Target for all customer service agents. Turn off the Source if needed and protect data backups.
What Sorts of Records Can You Import from SysAid to Help Scout ?
With Help Desk Migration service, you can with ease migrate huge volumes of varied data types to or from SysAid to Help Scout. Inspect the parameters of data entities you can import or export making use of automation service without extra assistance from tech support agents.
Do you look for exclusive SysAid to Help Scout import needs?
Drop us a line for a nonstandard data import.
| SysAid entities | Help Scout entities | |
|---|---|---|
| Help desk | ||
| Groups | Teams | |
| Administrators | Users | |
| Companies | Companies | |
| End users | Customers | |
| Service requests | Conversations | |
Why transmit with Help Desk Migration?
Without downtime
Import records effortlessly - keep workflows intact and serve customers without hassle.Increased efficiency
Quickly transfer data and arrange default and custom fields with the out-of-box Migration Wizard.Seamless ticket migration
The Migration Wizard migrates tickets and all associated data, keeping the data structure unalterred on the Target.Expert support
Our support crew is equipped to help you via chat, email, or phone.Effective movement framework
Our migration experts will develop a well-defined plan for data import, ensuring a efficient process and secure data.Flexible customizations
Decide on automated options or inquire about customization, and we'll verify your data is preserved.
How SysAid to Help Scout Data Migration Flows
You can carry out data migration in a few simple steps, using our automated migration app. If you’re dealing with a complex data structure, feel free to choose our customized method. We’re all set to fulfill your special requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Elevate Your SysAid to Help Scout Migrate
with These Options
Acquire a seamless data transfer experience that meets your company’s requirements. The Help Desk Migration service brings functionalities to enhance you to complete your customer service records transfer in the secure and automated way.
Leave behind attachments
Does your future help desk platform provide limited data storage? Skip attachments, specially if your existing customer support records lose no track of processes without them. The data migration time will shorten greatly.
Apply a additional tag to the imported tickets
Are you going to use a source help desk system during data export? To get rid of chaos, take advantage of extra tags to the imported tickets to highlight them from the remaining ones.
Take advantage of the attachment option to Import inline images
Don’t want to lose images fixed into the tickets? You can migrate them to the expected customer service tool as attachments.
Demo with custom data: Handpick 20 entities for import
Don't waste your time on doubts. Ensure you comprehend fully what the entities settle after you’ve exported them. Our Demo with custom data greenlights you select 20 entities for a test transfer.
Move newest data first
Choose this castomization to import your most recent records in a chronological order, from most recent to oldest. This automated feature is exclusive to Full Migrations.
Put mind to your target goals. We'll do the heavy lifting
Our automated migration tool provides a productive solution, whether you’re importing your customer support operations from SysAid to Help Scout. With just a couple of clicks, your support service platform will be ready to work on a selected platform — no need to suffer any interruption!
Data import and export with security standards
The Migration Wizard will ensures your data security during all phases of the migration process. We keep utmost business records safety incorporating tried procedures, with regulatory compliance, accepted server safekeeping, and constant security tests.
Move ahead with the migration tool that clients love
Thousands of goal-achieved data import and exports and lots of awards and positive feedback can prove the value of Help Desk migration service. And our goal of high standard does not hold there. Help Desk Migration team move ahead to refine our Migration Wizard and deliver novel capacity to handle we’re including all your migration requirements.
Benefit from clear mapping to deal with your most complex needs
Relieve yourself from the laborious mission of adding nonexistent record types or records along SysAid to Help Scout migration. So now you can map starting and custom-made data fields, or otherwise modify your data import and export right in our Migration Wizard. This will sustain the original structure of your records straightforwardly on your side.
Pick a suitable time for data import
Pick the most suitable time to start the help desk data migration process. On top of that, our Delta option will let you to migrate the freshly changed records after the historical customer support data was exported. Then, relax and let our Migration Wizard make the rest.
Work with a support pros you can completely be sure of
Don’t worry about facing hardships while doing your Supported Platform migration. Permit Help Desk Migration customer service representatives take a closer look at your setback. With plenty of involvement importing data, Help Desk Migration representatives are well-seasoned to confirm a well-done import of your support data.
Your Help Desk Data Import and Export is Secured at Each Stage
Applying Help Desk Migration tool, you’ll never have to worry about safety of business records. We commit to the latest recommendations, make proper advancements, and invariably test all facilities.
We employ a strict two-factor authentication policy
Help Desk Migration Wizard applies two-factor authentication. Besides, only your company representatives with admin access rights can import your SysAid data. With these security features in order, you don't worry about information leak.
We employ Three-layer
Help Desk Migration ensures 3 levels of data protection. At the physical level, we cover our data hosting facilities from any intrusion. At the app layer, we exclude any illegal access to your business data on our service. And, last but not least, on the network layer, we protect our networks against cyber abuse.
We satisfy security levels
We take care of your business data based on all key security levels. Help Desk Migration carries an vast list of compliance, and we continue enlarging it. At the moment, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety levels.
What is the cost of your SysAid to Help Scout data migration?
And now to the burning question. How much will it cost to switch from SysAid to Help Scout? The cost will mostly depend on the data volume you require to move, the complexity of your specifications, and the features you’ll use or custom work you’ll request. Set a Free Demo to check the Migration Wizard performance and learn how much your data switch will cost.
Run a Demo to get the priceReviews encourages us upgrade our service: Some thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed SysAid to Help Scout Import in a Couple Clicks
Export your business data from SysAid to Help Scout smoothly with no disturbing from what truly matters — solving your clients’ inquiries. Our app handles all the work behind the scenes whilst you simply enjoy running customer service your chosen platform.
Get more helpful insights about data import
Willing to know more about help desk data migration and support service advancement? Look at our blog.
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