SysAid to Gorgias data migration made simple
Encrypted conversations, secure servers, latest authorization mechanisms
Automated approach, never get downtime, avoiding any workflow pauses
Reasonable charging to provide a function + cost balance
Customers among many sectors prefer us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your replication by reviewing Source data, operations, and applications. Examine data cleansing and field matching to the Target. Develop a transfer approach, featuring the outline and user coaching.
Security and Compliance Review
Ensure data adheres to safety regulations. Grant permissions and access controls to safeguard the transmit.
Migration
Data Mapping and Customization
Map records fields amongst the Source and Target. Define in-built custom options from the menu or discuss particular customization for the record transition.
Demo Migration
Do a test Demo to see how the transition service works. Analyze results and adapt settings as needed.
Data Verification
Confirm all replicated data in the Target is genuine, complete, and adequately organized.
Full Data Migration
Transmit all chosen data, embracing tickets, contacts, attachments, and associated records.
Delta Migration
Net any fresh or updated data that altered during the Full data transmit.
Interval Migration*
Data transmit can be halted and resumed to accommodate your timeline, with no service disruption. You can halt up to five times for a duration of five days each, arranged by our sales squad during operating hours.
Post-Migration Phase
Go Live
Launch the Target for all support reps. Deactivate the Source if necessary and protect data backups.
What Sorts of Records Can You Migrate from SysAid to Gorgias ?
With our Migration service, you can efficiently import or export solid volumes of different data entities to or from SysAid to Gorgias. Here’s the details of data entities you can import using automated tool without extra help from tech support agents.
Do you want certain SysAid to Gorgias migration demands?
Let's discuss your specific needs for a unique data import.
| SysAid objects | Gorgias objects | |
|---|---|---|
| Help desk | ||
| Administrators | Agents | |
| End users | Customers | |
| Service requests | Tickets | |
Why transmit with Help Desk Migration?
Without downtime
Move records smoothly - preserve workflows operational and help customers seamlessly.Enhanced efficiency
Effortlessly transfer data and set up standard and personalized fields with the secure Migration Wizard.Streamlined ticket movement
The Migration Wizard moves tickets and all associated records, ensuring the data structure unchanged on the Target.Dedicated support service
Our support team is set to navigate you using chat, email, or phone.Comprehensive replication planning
Our migration experts will develop a comprehensive plan for data import, providing a smooth process and secure data.Flexible customizations
Opt for automated options or seek personalization, and we'll guarantee your data is precise.
How Does SysAid to Gorgias Data Migration Run?
Our automated migration tool allows you export and import records in five simple moves. However, if you have distinct requirements or a special data structure, feel free to go with a custom route.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your SysAid to Gorgias Migrate
with These Functionalities
Share a seamless data replication experience that reconciles your company’s requirements. The Help Desk Migration service offers functions to handle you to succeed your help desk records migration in the most suitable way.
Skip attachments
Does your desired help desk platform present small data storage? Skip attachments, particularly if your historical support service data doesn’t suffer a loss of its value without them. The data import and export time will cut down remarkably.
Add a additional tag to the migrated tickets
Are you going to use a existing help desk tool during data migration? To avoid disorder, apply extra tags to the imported tickets to separate them from the remaining ones.
Use the attachment option to Migrate inline images
Import the images set in into tickets as attachments. The data migration time might be longer, but the images will be moved to a desired support service platform.
Demo with custom data: Select 20 entities for import
If you need to look at how certain entities settle in the future support service platform, go for this free custom Demo and select 20 entities for a free test.
Migrate newest data first
Select this option to move your newest records in a chronological order, from most recent to oldest. This out-of-the-box option is exclusive to Full Migrations.
Stay focused on your major tasks. We'll take care of the heavy lifting
Whether you’re moving from SysAid to Gorgias, apply our automated migration service. It will permit you to migrate all your records to a targeted system in just a few clicks. Thus, you can receive your import accomplished quickly without putting urgent processes on the back burner.
Data import and export with security standards
The Migration Wizard will covers your data security during all phases of the migration process. To provide the highest safety of your help desk data whether they are in migration or at rest, we apply tried runthrough. There encompass running frequent security scans, keeping our servers safe, following different directs, and more.
Select the migration tool that customers praise
With thousands of efficient data import and exports performed by us, our migration service has obtained numerous service-linked awards and positive commentaries. Moreover, we keep improving. Help Desk Migration team go to develop our solution and offer fresh features to include measures for ensuring we’re covering all your import and export needs.
Enjoy straightforward mapping to cover all your needs
Our solution will rescue you from copy-pasting data entities or creating lacking record types during SysAid to Gorgias migration. Our app enables you map entities and adapt your data import. This will preserve the original system of your records smoothly on your part.
Pick a suitable time for data migration
Pick the most suitable time to launch the help desk data import operation. Get going by moving historical records and later move ahead to the Delta opportunity to move your freshly updated tickets. Then, relax and allow our migration app do the rest.
Work with a support team you can completely count on
Don’t worry about facing challenges when performing your Supported Platform migration. Help Desk Migration service pros is all set to aid you with any problems. With lots of well-done data import and export mastery, they can settle any issue linked with your help desk migration or even present assistance throughout the entire data import.
Your Help Desk Data Migration is Protected at Each Step
Help Desk Migration service delivers every import functions without compromising on security. We frequently analyse all servers and make updates, so that your data is secured matching to the recent recommendations.
We use a strict 2FA access policy
Our Migration Wizard guards your data from unauthorized acquiring access with 2FA authentication. Besides, only your agents with admin rights can import your SysAid information. Together, these safeguards prevent the dangers of information leakage.
We employ Three-layer
Help Desk Migration offers 3 layers of records safety. At the physical level, we shield our data hosting equipment from logical and physical attacks. At the app layer, we prevent any illegal entry to your business data on our service. And, finally, on the network layer, we protect our networks from digital attacks.
We fulfill security fundamentals
We take care of your business data based on all key security levels. Help Desk Migration service holds an extensive portfolio of compliance, and we continue expanding it. These days, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data security levels.
How much does SysAid to Gorgias data migration cost?
How much will you need to invest in the switch from SysAid to Gorgias? The cost will largely build upon the records volume you require to transfer, the complexity of your demands, and the options you’ll use or custom work you’ll inquire. Start a Free Demo to test the Migration Wizard performance and figure out how much your data switch will cost.
Run a Demo to get the priceFeedback encourages us elevate our solution: Few thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Full SysAid to Gorgias Import in a Few Clicks
Migrate your records from SysAid to Gorgias painlessly and without confusing your utmost mission of setting right your customers’ issues.
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