SysAid to Freshdesk data migration done easily
Encoded dialogues, secure servers, modern authorization methods
Automated method, no time-out, reduced workflow pauses
Fair pricing to deliver a feature + charge balance
We’ve gained the of companies across fields
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transfer by evaluating Source data, workflows, and apps. Evaluate data cleaning and field matching to the Target. Set up a transfer tactic, that covers the framework and support reps training.
Security and Compliance Review
Verify data complies with security protocols. Establish permissions and access settings to secure the transition.
Migration
Data Mapping and Customization
Align data fields amid the Source and Target. Select pre-built custom capabilities from the set or discuss particular customization for the record movement.
Demo Migration
Perform a free trial Demo to identify how the movement tool works. Examine results and adapt settings as needed.
Data Verification
Verify all migrated records in the Target is correct, fully captured, and appropriately structured.
Full Data Migration
Replicate all selected records, encompassing tickets, contacts, attachments, and associated information.
Delta Migration
Catch any new or updated records that changed at the time of the Full data transfer.
Interval Migration*
Data transition can be paused and resumed to suit your timeline, with zero interruption. You can stop up to five times for a duration of five days each, arranged by our sales squad during work hours.
Post-Migration Phase
Go Live
Deploy the Target for all agents. Disable the Source if needed and save data backups.
What Types of Data Can You Import from SysAid to Freshdesk ?
With Help Desk Migration tool, you can with no trouble migrate big volumes of diverse data entities to or from SysAid to Freshdesk. Take a look the parameters of data types you can migrate incorporating automated service without extra guidance from tech representatives.
Do you need distinguishing SysAid to Freshdesk migration requirements?
Let us know you need a custom data migration.
| SysAid entities | Freshdesk entities | |
|---|---|---|
| Help desk | ||
| Groups | Groups | |
| Administrators | Agents | |
| Companies | Companies | |
| End users | Contacts | |
| Service requests | Tickets | |
Why transfer with Help Desk Migration?
No downtime
Transfer data without interruption - maintain workflows operational and aid customers without hassle.Increased efficiency
Easily shift data and configure default and personalized fields with the smart Migration Wizard.Organized ticket transfer
The Migration Wizard transfers tickets and all connected data, maintaining the data structure unchanged on the Target.Personalized support
Our support reps is prepared to support you through chat, email, or phone.Thorough transfer planning
Managers will establish a detailed plan for data import, guaranteeing a seamless process and secure records.Custom options available
Select pre-built options or ask for customization, and we'll guarantee your data is on point.
How SysAid to Freshdesk Data Migration Performs
You can do data import in five simple moves, with our automated migration app. If you’re dealing with a complex data structure, feel free to choose our custom mode. We’re all set to satisfy your distinct demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your SysAid to Freshdesk Import
with These Opportunities
Convey a smooth data replication experience that meets your business requirements. The Help Desk Migration service provides functionalities to empower you to succeed your help desk records transmitting in the smooth route.
Omit attachments
Does your targeted platform enable definite data storage? Skip attachments, specially if your current support data drop none of its value without them. The data import and export time will cut down greatly.
Create a new tag to the migrated tickets
Are you going to run a existing help desk system during data export? To lessen mistakes, add tags to the exported tickets to separate them from the remaining ones.
Import inline images as attachments
Don’t want to leave behind images added into the tickets? You can export and import them to the expected help desk system as attachments.
Take a look our Demo with custom records by transferring 20 entities
Don't waste your time on guessing. Make certain you understand completely how the entities look like at the end of you’ve moved them. Help Desk Migration’s Demo with custom data empowers you select 20 entities for a test transfer.
Import newest records first
Choose this castomization to move your newest records in a chronological order, from most recent to oldest. This automated option is exclusive to Full Migrations.
Focus on your main processes. We'll take the heavy lifting
Our automated migration tool delivers an efficient solution, whether you’re importing your customer service operations from SysAid to Freshdesk. With just a couple of clicks, your help desk system will be ready to work on a selected platform — no need to tolerate any break!
Data import meets security standards
The Migration Wizard will handle your data security during all phases of the migration process. To guarantee the maximal guard of your help desk data whether they are in migration or at rest, we implement proven procedures. These contain conducting constant security scans, keeping our servers secured, meeting numerous directs, and more.
Use the migration app that clients love
With multiple outstanding data exports done by our service, Help Desk migration service has gained lots of service-related awards and positive commentaries. And our aim for high standard does not end there. We proceed to grow our solution and present fresh capacity to ensure we’re including all your migration inquirements.
Use intuitive mapping to cover all your needs
Help Desk Migration app will set you free from copypasting records or creating absent data types during SysAid to Freshdesk migration. Help Desk Migration service empowers you map fields and transform your data import and export. This will retain the original structure of your records simply on your part.
Select a appropriate time for data import
Select the most appropriate time to initiate the help desk migration operation. Begin by moving historical records and continue with go for the Delta migration option to migrate your freshly changed data. Then, relax and let our migration service make the rest.
Communicate our proficient support team
Don't fret about facing issues while performing your Supported Platform migration. Empower Help Desk Migration support agents explore your obstacle. With lots of accomplished data import and export involvement, they can fix any hardship joined with your help desk data import or even offer assistance throughout the full data import and export.
Your Help Desk Data Import is Secured at Every Step
Help Desk Migration solution comes with endless import functions without damaging on security. We commit to the up-to-date requirements, set frequent advancements, and invariably check all facilities.
We enforce a rigid two-factor access policy
Help Desk Migration Wizard uses two-factor access. Additionally, only your company representatives with admin access rights can import your SysAid data. Collect, these safeguards eliminate the dangers of information leak.
We apply 3-layer
Help Desk Migration delivers three levels of business data safety. At the physical level, we defense our data hosting equipment from logical and physical attacks. At the app layer, we block any unsanctioned access to your data on our service. And, last but not least, on the network layer, we protect our networks against digital attacks.
Meet security regulations
Help Desk Migration fulfills to leading security principles, delivering maximum security for your data. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other major data protection levels. And our extended compliance portfolio is getting expanded.
What is the cost of your SysAid to Freshdesk data migration?
And now to the burning question. How much will it cost to switch from SysAid to Freshdesk? The price will mostly depend on the records volume you want to move, the complexity of your specifications, and the options you’ll select or custom work you’ll ask for. Run a Free Demo to check the Migration Wizard work and learn how much your data transfer will cost.
Run a Demo to get the priceReviews motivates us level up our service: Few thoughts from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Complete SysAid to Freshdesk Migration in a Few Clicks
Migrate your records from SysAid to Freshdesk with no bother without disorganizing from what really matters — solving your clients’ requests. Our app does all the work behind the scenes when you simply enjoy respond to your clients queries your new platform.
Find out more additional resources about data migration
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