Effortless SupportPal to Salesforce Service Cloud data migration service
Encrypted chats, safe servers, leading authorization mechanisms
Automated process, no downtime, excluded workflow breaks
Deal charging to provide an opportunity + cost balance
Clients among different industries confident in our service
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transfer by reviewing Source records, operations, and integrations. Examine data cleansing and field matching to the Target. Set up a movement tactic, that covers the schedule and agent training.
Security and Compliance Review
Confirm data adheres to safety regulations. Configure permissions and access controls to protect the transmit.
Migration
Data Mapping and Customization
Connect records fields amongst your Source and Target. Define automated custom settings from the menu or discuss certain tailoring for the data movement.
Demo Migration
Carry out a free test Demo to figure out how the transmit service functions. Analyze results and tweak settings as you wish.
Data Verification
Check all migrated data in the Target is precise, complete, and properly organized.
Full Data Migration
Migrate all required data, involving tickets, contacts, attachments, and correlated data.
Delta Migration
Capture any newest or updated data that tweaked during the Full data movement.
Interval Migration*
Data migration can be interrupted and restarted to align with your schedule, with no downtime. You can halt up to five times for a duration of five days each, managed by our sales team during business hours.
Post-Migration Phase
Go Live
Roll out the Target for all agents. Deactivate the Source if required and protect data backups.
What Entities Can You Migrate from SupportPal to Salesforce Service Cloud ?
With our Migration app, you can with no bother import and export solid portions of different data types to or from SupportPal to Salesforce Service Cloud. Take a look the details of data types you can migrate making use of automation by yourself from tech experts.
Do you look for especial SupportPal to Salesforce Service Cloud import inquirements?
Drop us a line for a nonstandard data import.
| SupportPal objects | Salesforce Service Cloud objects | |
|---|---|---|
| Help desk | ||
| Operators | Users | |
| Organizations | Accounts | |
| Users | Contacts | |
| Tickets | Cases | |
Why migrate with Help Desk Migration?
Zero downtime
Import records without disruption - ensure workflows efficient and serve customers effectively.Enhanced efficiency
Seamlessly move data and set up predefined and custom fields with the out-of-box Migration Wizard.Easy ticket transfer
The Migration Wizard migrates tickets and all linked records, preserving the data structure consistent on the Target.Always here for you
Our support agents is prepared to guide you by means of chat, email, or phone.Detailed transfer framework
Our team will formulate a comprehensive plan for data import, securing a smooth process and protected data.Pre-built options and customizations
Decide on pre-designed options or seek specific adjustments, and we'll make sure your data is preserved.
How Does SupportPal to Salesforce Service Cloud Data Migration Make It?
Our automated migration solution greenlights you export and import data in five simple steps. However, if you have special needs or a non-standard data structure, feel free to select a custom mode.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your SupportPal to Salesforce Service Cloud Export
with These Features
Have a automated data transfer experience that meets your company’s needs. The Help Desk Migration service brings functions to help you to succeed your customer service data movement in the secure and automated route.
Bypass attachments
Does your new customer service tool offer compact data storage? Omit attachments, particularly if your current data loses none of its value without them. The data import and export time will trim considerably.
Employ the attachment feature to Migrate inline images
Export the images embedded into tickets as attachments. The migration time might go up, but the images will never disappear along with the source a desired support service platform.
Demo with custom data: Pick 20 entities for transfer
If you need to see how handpicked entities look like in the new customer service tool, launch this free custom Demo and choose 20 entities for a test.
Fix on your main tasks. We'll deal with the heavy lifting
Whether you’re moving from SupportPal to Salesforce Service Cloud, use our automated migration service. It will allow you to import or export all your records to a desired help desk system in just a couple of clicks. Thus, you will be able to get your migration done in a timely fashion without putting crucial projects without putting it off.
Data migration complies with security requirements
Help Desk Migration Wizard ensures your data is secure throughout the migration process. We maintain supreme customer support data safety incorporating proven modes, containing regulatory compliance, suitable server safeguarding, and constant security examinations.
Move ahead with the migration solution that customers recommend
A collection of outstanding data migrations and numerous awards and inspiring commentaries can guarantee the excellence of our migration service. And our aspiration for high standard does not hold there. Since our calling is to include all your data migration inquirements, we keep advancing our tool and often add to it with new capabilities.
Apply intuitive mapping to deal with your most complex needs
Our tool will spare you from copy pasting data entities or making lacking record types along SupportPal to Salesforce Service Cloud migration. So you can map regular and custom data fields, or else tweak your data import and export right in our tool. This will leave unchanged the native system of your data without difficulty on your side.
Choose a fitting time for data migration
Start by the help desk import whenever it fits into your schedule. What’s more, Help Desk Migration Delta migration function will let you to import the freshly updated data after the historical customer support data was imported. Then, relax and let our migration app do the rest.
Work with a support agents you can completely count on
Don’t worry about fighting hardships while performing your Supported Platform data import and export. Empower Help Desk Migration customer support team inspect your task. With plenty of experience moving records, Help Desk Migration representatives are well-prepared to ensure a accomplished migration of your business data.
Your Help Desk Data Migration is the Whole Way Long
Help Desk Migration app ensures every migration options with no compromising on security. We regularly check all systems and make improvements, so that your data is protected according to the fresh requirements.
We apply a firm 2FA authentication policy
Our Migration Wizard shields your business data from unauthorized acquiring access with 2FA access. Besides, your business reps can only export SupportPal data if they got admin access. With these safety functions in place, you won’t have to worry about data leak.
3-level data protection
Help Desk Migration comes with 3 layers of business records protection. At the physical layer, we cover our data hosting facilities from logical and physical intrusion. At the application layer, we exclude any unauthorized log in to your data on our platform. And, finally, on the network level, we protect our networks from digital abuse.
We satisfy safety fundamentals
Our Help Desk Migration service corresponds to top security fundamentals, ensuring utmost greatest safety for your data. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other key data security fundamentals. And our broad compliance portfolio keeps getting enlarged.
How much does SupportPal to Salesforce Service Cloud data migration cost?
How much will you need to invest in the switch from SupportPal to Salesforce Service Cloud? The cost will largely lean on the data volume you need to transfer, the complexity of your demands, and the features you’ll select or customizations you’ll request. Run a Free Demo to test the Migration Wizard work and find out how much your migration will cost.
Run a Demo to get the priceFeedback helps us improve our tool: Some words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
All-packed SupportPal to Salesforce Service Cloud Import in a Couple Clicks
Migrate your business records from SupportPal to Salesforce Service Cloud easily and with no confusing your supreme purpose of fixing your clients’ requests.
More useful guides about data import
Interested to get more? Our help section is providing information on customer service advancement and help desk business records import and export. Explore it today!
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