Help Desk Migration partner of Intercom

Fast & safe SupportPal to Intercom data migration service

Encrypted dialogues, secured servers, newest authorization ways

Automated method, never get downtime, no workflow breaks

Deal pricing to ensure a function + fee balance

Our customers

Clients across many sectors confident in our service

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

Data migration timeline: 1-2 weeks

Preparation

Project and Requirements Evaluation

Initiate your replication by assessing Source records, procedures, and integrations. Review data cleansing and field mapping to the Target. Make a replication strategy, that consists of the timeline and customer service reps coaching.

Security and Compliance Review

Ensure data complies with security standards. Set permissions and access controls to protect the movement.

Preparation

Migration

Data Mapping and Customization

Map data fields between your Source and Target. Opt for automated custom capabilities from the menu or request unique customization for the record transfer.

Demo Migration

Carry out a free trial Demo to view how the transfer solution functions. Verify results and adjust mapping as needed.

Data Verification

Check all replicated data in the Target is accurate, complete, and properly formatted.

Full Data Migration

Move all selected data, containing tickets, contacts, attachments, and correlated data.

Delta Migration

Catch any new or updated data that altered for the duration of the Full data movement.

Interval Migration*

Data transfer can be paused and continued to match your schedule, with no downtime. You can pause up to five times for five days each, organized by our sales crew during business hours.

Migration

Post-Migration Phase

Go Live

Launch the Target for all support reps. Decommission the Source if necessary and protect data backups.

Post-Migration Phase

What Records Can You Migrate from SupportPal to Intercom ?

With our Migration tool, you can without difficulty import or export huge portions of differing data types to or from SupportPal to Intercom. Check out the selection of entities you can import implementing automation service by yourself from tech experts.

Do you look for distinguishing SupportPal to Intercom import or export needs?

Drop us a line for a personalized data migration.

SupportPal objects Intercom objects
Help desk
Operator Groups Teams
Operators Admins
Organizations Companies
Users Users and leads
Tickets Conversations
Get Started

Why transfer with Help Desk Migration?

  • No downtime
    Import data effortlessly - keep workflows efficient and assist customers without hassle.
  • Enhanced efficiency
    Effortlessly shift data and map standard and custom fields with the intelligent Migration Wizard.
  • Streamlined ticket movement
    The Migration Wizard migrates tickets and all connected records, keeping the data structure consistent on the Target.
  • Dedicated support service
    Our support team is set to help you via chat, email, or phone.
  • Comprehensive replication strategy
    Managers will establish a clear plan for data import, ensuring a efficient process and protected records.
  • Custom options available
    Decide on pre-built options or request personalization, and we'll make sure your data is correct.

How Does SupportPal to Intercom Data Migration Make It?

You can do data migration in a few simple actions, using our automated migration tool. However, if you have distinct needs or a non-standard data structure, feel free to select a custom approach.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred

Test-drive

Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Enhance Your SupportPal to Intercom Import
with These Options

Share a smooth data transmition experience that corresponds your company’s needs. The Help Desk Migration service provides functions to enhance you to accomplish your support service records transmitting in the automated and secure route.

  • Skip attachments

    Does your destination platform provide limited data storage? Omit attachments, especially if your current data lose no track of processes without them. The data import time will cut down greatly.

  • Add a new tag to the exported tickets

    Apply tags to the imported tickets — in such a way, you won’t mistake them with the remaining. You may further classify the tickets by assigning tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

  • Use the attachment feature to Migrate inline images

    Migrate the images fixed into tickets as attachments. The data import time might go up, but the images will never disappear along with the existing a expected support service platform.

  • Demo with custom data: Select 20 entities for export

    Don’t take any chances. Make certain you know fully what the entities will look like at the end of you’ve imported them. Our Demo with custom data allows you appoint 20 entities for a test transfer.

Your Help Desk Data Import and Export is the Whole Way Along

Applying Help Desk Migration solution, you’ll never have to worry about safety of critical data. We properly analyse all systems and make updates, so that your business data is secured matching to the up-to-date requirements.

We use a rigid 2FA authentication policy

Our Migration Wizard uses 2FA authentication. On top of that, users can only migrate SupportPal data if they ​​possess admin rights. With these safety features arranged, you don't worry about data leakage.

3-level data protection

We deliver 3 levels of business data security: physical (we secure our data hosting equipment against physical and logical attacks), network (we protect our networks against cyber attacks), and app (we take care of your business data within our data importing service from forbidden access).

Compliance with protection principles

Help Desk Migration fulfills to upmost security standards, ensuring utmost greatest protection for your business records. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other crucial data safety levels. And our extensive compliance list continues getting extended.

How much does SupportPal to Intercom data migration cost?

How much will you need to invest in the switch from SupportPal to Intercom? The price will largely build upon the data volume you need to migrate, the complexity of your demands, and the features you’ll choose or custom work you’ll request. Start a Free Demo to test the Migration Wizard performance and figure out how much your migration will cost.

Run a Demo to get the price

Feedback motivates us upgrade our solution: Some words from Help Desk Migration customers

Full SupportPal to Intercom Migration in Several Clicks

Import your data from SupportPal to Intercom conveniently with no disrupting from what really matters — solving your customers’ matters. Our Wizard handles all the work behind the scenes when you simply enjoy using your chosen platform.

Find out more additional resources about data import and export

Interested to learn more? Our knowledge base is packed with information on customer service advancement and help desk records import and export. Check it out!

ServiceNow Alternative: Choosing ITSM Help Desk That’s Right for You

Why should you look for ServiceNow alternatives? We all agree that smooth IT ...

Selecting Zendesk Alternative: How to Shape Your Customer Service

Why should you look for a Zendesk alternative? When working with a help ...

Best Free Help Desk Software: Reviews, Features, Pricing in 2024

Discover the power of the best free help desk software, empowering businesses to ...

Sign up