SupportPal to Gorgias data migration made automatedly
Encoded chats, safe servers, up-to-date authorization ways
Automated method, zero downtime, reduced workflow pauses
Deal charging to ensure a feature + fee balance
We’ve gained the of brands among industries
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your migration by assessing Source data, procedures, and applications. Evaluate data cleaning and field matching to the Target. Make a migration strategy, featuring the agenda and support reps training.
Security and Compliance Review
Make sure data adheres to security standards. Establish permissions and access controls to safeguard the transition.
Migration
Data Mapping and Customization
Match records fields between the Source and Target. Opt for in-built custom capabilities from the set or discuss certain customization for the record transition.
Demo Migration
Initiate a free test Demo to figure out how the movement solution operates. Examine results and tweak mapping as needed.
Data Verification
Check all transferred data in the Target is correct, complete, and adequately structured.
Full Data Migration
Replicate all required data, consisting of tickets, contacts, attachments, and linked records.
Delta Migration
Catch any newest or updated data that changed for the duration of the Full data transmit.
Interval Migration*
Data transition can be interrupted and restarted to suit your timeline, with no service disruption. You can stop up to five times for a duration of five days each, managed by our sales team during work hours.
Post-Migration Phase
Go Live
Present the Target for all users. Decommission the Source if needed and secure data backups.
What Types of Entities Can You Migrate from SupportPal to Gorgias ?
With Help Desk Migration app, you can painlessly migrate huge amount of diverse data types to or from SupportPal to Gorgias. Check out the selection of entities you can import applying automated service by yourself from tech pros.
Do you look for especial SupportPal to Gorgias import requirements?
Let's discuss your specific needs for a custom data migration.
| SupportPal entities | Gorgias entities | |
|---|---|---|
| Help desk | ||
| Operators | Agents | |
| Users | Customers | |
| Tickets | Tickets | |
Why transfer with Help Desk Migration?
No downtime
Import records without interruption - maintain workflows on track and aid customers effectively.Increased efficiency
Quickly move data and map default and personalized fields with the smart Migration Wizard.Seamless ticket retrieval
The Migration Wizard transmits tickets and all linked records, maintaining the data structure unaffected on the Target.Expert support
Our support crew is ready to support you through chat, email, or phone.Effective migration framework
Managers will formulate a clear plan for data import, guaranteeing a efficient process and safe records.Custom options available
Decide on pre-designed options or request customization, and we'll confirm your data is on point.
How Does SupportPal to Gorgias Data Migration Make It?
Our automated migration app greenlights you export and import records in five simple moves. However, if you have distinct requirements or a special data structure, feel free to go with a custom mode.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your SupportPal to Gorgias Export
with These Opportunities
Acquire a automated data transfer experience that reconciles your company’s preferences. The Help Desk Migration service provides functionalities to help you to accomplish your customer service records import in the painless route.
Leave behind attachments
Does your targeted customer service tool enable definite data storage? Bypass attachments, specially if your current support data loses none of its value without them. The data import time will scale down greatly.
Apply a extra tag to the imported tickets
Apply extra tags to the moved tickets — just like that, you won’t confuse them with those existing. You may further sort the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Take advantage of the attachment feature to Migrate inline images
Don’t want to lose images fixed into the tickets? You can migrate them to the expected help desk platform as attachments.
Demo with custom data: Handpick 20 entities for transfer
Don't waste your time on doubts. Prove that you know entirely what the entities settle at the end of you’ve moved them. Our Demo with custom data allows you appoint 20 entities for a test transfer.
Put mind to your core business. We'll take the heavy lifting
Whether you’re importing from SupportPal to Gorgias, use our automated migration solution. It will help you to import or export all your records to a chosen help desk in just a few clicks. Thus, you will receive your migration finished in a timely manner without putting urgent works without putting it off.
Data import complies with security requirements
Help Desk Migration Wizard covers your support service data is secure throughout the import or export process. To guarantee the maximal protection of your data whether they are in migration or at rest, we implement tested procedures. These contain handling frequent security audits, reserving our servers protected, following numerous directs, and more.
Move ahead with the migration solution that customers love
With a plenty of goal-achieved data exports done by our service, our migration service has obtained many service-linked awards and approving feedback. And our aim for excellence does not end there. Help Desk Migration team go ahead to grow our app and offer new features to handle we’re meeting all your import and export requests.
Benefit from comprehensive mapping to deal with all your needs
Relieve yourself from the long-lasting task of adding nonexistent record types or help desk data along SupportPal to Gorgias migration. Help Desk Migration service allows you map record fields and transform your data import and export. This will leave unchanged the starting structure of your data smoothly on your side.
Select a fitting time for data migration
Get going by the help desk data import whenever it fits into your schedule. Get going by moving historical records and later go for the Delta migration function to migrate your during migration changed records. Then, relax and allow our solution make the rest.
Communicate our savvy support agents
Don’t worry about having issues when performing your Supported Platform migration. Help Desk Migration customer service team is all set to aid you with any problems. With years of involvement importing business data, Help Desk Migration team are well-skilled to confirm a successful migration of your records.
Your Help Desk Data Import and Export is Secured at Each and Every Stage
With Help Desk Migration solution, you’ll never have to worry about safety of critical records. We constantly check all facilities and make improvements, so that your business data is secured based on the latest standards.
We employ a firm 2FA access policy
Help Desk Migration Wizard takes advantage of 2FA access. On top of that, your company representatives can only export SupportPal data if they have admin rights. Together, these safeguards avoid the risk of information leakage.
We apply Three-layer
Help Desk Migration delivers 3 layers of business data safety. At the physical level, we defense our data hosting facilities from any intrusion. At the app layer, we forbid any unsanctioned log in to your records on our service. And, last but not least, on the network level, we protect our networks against digital attacks.
Meet protection fundamentals
Help Desk Migration corresponds to leading security principles, delivering maximum security for your business records. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other crucial data security levels. And our broad compliance portfolio is getting enlarged.
What is the cost of your SupportPal to Gorgias data migration?
And now to the burning question. How much will it cost to switch from SupportPal to Gorgias? The cost will largely depend on the records volume you require to move, the complexity of your specifications, and the features you’ll choose or custom work you’ll ask for. Start a Free Demo to check the Migration Wizard work and find out how much your data transfer will cost.
Run a Demo to get the priceReviews helps us level up our service: Few thoughts from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed SupportPal to Gorgias Import in a Couple Clicks
Migrate your business data from SupportPal to Gorgias with no bother and without disordering your highest objective of working out your customers’ concerns.
Find out more useful guides about data import
Willing to know more about help desk data import and support service upgrading? Look at our help section.
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