SupportPal to Freshdesk data migration made automatedly
Encoded chats, secure servers, newest authorization ways
Automated method, zero downtime, no workflow drops
Deal charging to provide a feature + fee balance
Clients among various niches trust our solution
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your migration by reviewing Source records, procedures, and apps. Evaluate data cleansing and field mapping to the Target. Set up a transmit scenario, that covers the timeline and user training.
Security and Compliance Review
Make sure data adheres to safety regulations. Set permissions and access controls to secure the transfer.
Migration
Data Mapping and Customization
Match records fields amongst your Source and Target. Handpick pre-built custom options from the menu or request distinct personalization for the data movement.
Demo Migration
Do a free test Demo to see how the migration solution operates. Check outcomes and adjust settings as required.
Data Verification
Check all transferred data in the Target is accurate, complete, and appropriately structured.
Full Data Migration
Replicate all required data, covering tickets, contacts, attachments, and related information.
Delta Migration
Catch any newest or updated data that changed for the duration of the Full data transfer.
Interval Migration*
Data transition can be interrupted and resumed to fit your outline, with zero interruption. You can stop up to five instances for five days each, adjusted by our sales squad during business hours.
Post-Migration Phase
Go Live
Present the Target for all users. Deactivate the Source if needed and protect data backups.
What Types of Entities Can You Migrate from SupportPal to Freshdesk ?
With Help Desk Migration app, you can efficiently migrate hefty amount of varied records types to or from SupportPal to Freshdesk. Take a look the selection of record types you can migrate implementing automated tool by yourself from tech service reps.
Do you look for peculiar SupportPal to Freshdesk migration needs?
Let us know about a custom data import.
| SupportPal entities | Freshdesk entities | |
|---|---|---|
| Help desk | ||
| Operator Groups | Groups | |
| Operators | Agents | |
| Organizations | Companies | |
| Users | Contacts | |
| Tickets | Tickets | |
Why transfer with Help Desk Migration?
No downtime
Import records effortlessly - keep workflows running smoothly and aid customers without delays.Increased efficiency
Quickly move data and set up default and tailored fields with the smart Migration Wizard.Seamless ticket retrieval
The Migration Wizard moves tickets and all linked records, keeping the data structure intact on the Target.Expert support
Our support crew is ready to help you via chat, email, or phone.Effective migration planning
Managers will formulate a comprehensive plan for data import, ensuring a efficient process and safe data.Custom options available
Decide on pre-designed options or seek customization, and we'll ensure your data is on point.
How Does SupportPal to Freshdesk Data Migration Make It?
Our automated migration app greenlights you export and import data in five simple actions. If you’re trying to organize a complex data structure, feel free to go with our customized method. We’re up for it to satisfy your unique needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your SupportPal to Freshdesk Export
with These Options
Leverage a automated data replication experience that reconciles your company’s preferences. The Help Desk Migration service offers functions to facilitate you to achieve your help desk data transfer in the automated and secure approach.
Leave behind attachments
Does your targeted customer service tool provide limited data storage? Bypass attachments, specially if your existing customer support records loses none of its value without them. The migration time will decrease considerably.
Apply a extra tag to the migrated tickets
Are you going to run a existing help desk platform during data export? To reduce disorder, use tags to the migrated tickets to identify them from the left ones.
Take advantage of the attachment feature to Migrate inline images
Export the images fixed into tickets as attachments. The data migration time might take more time, but the images will stay along on a destination help desk platform.
Demo with custom data: Handpick 20 entities for transfer
Don't waste your time on doubts. Prove that you recognize totally what the entities look like after you’ve exported them. Our Demo with custom data lets you appoint 20 entities for a test export.
Don’t empower data migration to lead away you from your business
Whether you’re moving from SupportPal to Freshdesk, use our automated migration service. It will help you to import or export all your records to a new platform in just a few clicks. Thus, you will be able to get your import accomplished in a timely fashion without putting pivotal tasks without putting it off.
Data import complies with security requirements
Help Desk Migration Wizard handles your support service data is secure throughout the import process. We present supreme customer support data safety incorporating tested modes, containing regulatory compliance, proper server safeguarding, and regular security checks.
Move ahead with the migration solution that customers love
With a plenty of goal-achieved data imports under our belt, our migration service has gained plenty of service-connected awards and gratifying reviews. And our goal of high standard does not finish there. Following our calling is to encompass nearly all of your data migration requests, we keep growing our solution and oftentimes strengthen it with useful capacity.
Benefit from comprehensive mapping to cover your most complex needs
Set yourself free from the long-lasting load of adding lacking record types or help desk data throughout SupportPal to Freshdesk migration. So now you can map regular and custom-made ticket fields, apart from that adjust your data import right in our migration service. This will leave unchanged the original structure of your data straightforwardly on your side.
Select a fitting time for data migration
Begin by the help desk data migration anytime it fits into your schedule. Additionally, our Delta opportunity will let you to export the freshly updated entities after the historical customer support data was moved. Then, relax and let our platform take care of the rest.
Work with a support pros you can completely count on
Are you confronting challenges with your Supported Platform migration? Greenlight Help Desk Migration service pros look at your obstacle. With plenty of accomplished data import and export familiarity, they can settle any hardship associated with your help desk migration or even provide guidance throughout the complete data import.
Your Help Desk Data Import and Export is Secured at Each and Every Step
Help Desk Migration tool ensures every migration features without compromising on safety. We frequently examine all systems and make advancements, so that your data is shielded matching to the up-to-date standards.
We employ a firm 2FA authentication policy
Help Desk Migration Wizard takes advantage of 2FA authentication. Additionally, users can only export SupportPal records if they possess admin rights. With these security features in order, you won’t have to worry about data leakage.
We apply Three-layer
Help Desk Migration delivers 3 layers of data security. At the physical level, we shield our hosting facilities from logical and physical attacks. At the application layer, we cease any illegal entry to your business data on our platform. And, finally, on the network layer, we secure our networks against cyber harm.
We satisfy safety fundamentals
We secure your data based on all essential security principles. Help Desk Migration service carries an vast set of compliance, and we are expanding it. At the moment, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection principles.
What is the cost of your SupportPal to Freshdesk data migration?
And now to the burning question. How much will it cost to switch from SupportPal to Freshdesk? The cost will largely depend on the business data volume you want to move, the complexity of your demands, and the features you’ll select or customizations you’ll request. Run a Free Demo to test the Migration Wizard performance and figure out how much your migration will cost.
Run a Demo to get the priceReviews helps us upgrade our service: Several thoughts from our clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed SupportPal to Freshdesk Import in a Few Clicks
Migrate your data from SupportPal to Freshdesk effortlessly and without disorganizing your top goal of dealing with your clients’ inquiries.
Find out more useful guides about data migration
Willing to learn more about help desk software migration and support service enhancement? Look at our help section.
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