SupportBee to Gorgias data migration done easily
Encrypted dialogues, secured servers, leading authorization approaches
Automated process, no time-out, reduced workflow breaks
Fair pricing to guarantee a feature + rate balance
We’ve gained the trust of customers across niches
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transfer by determining Source data, modus operandi, and applications. Evaluate data filtering and field mapping to the Target. Develop a replication tactic, featuring the agenda and customer service reps coaching.
Security and Compliance Review
Ensure data complies with security requirements. Establish permissions and access settings to safeguard the transition.
Migration
Data Mapping and Customization
Map data fields among the Source and Target. Decide on in-built custom features from the list or request particular customization for the record transition.
Demo Migration
Set up a free trial Demo to understand how the movement app works. Examine outcomes and change settings as needed.
Data Verification
Verify all migrated records in the Target is correct, fully captured, and adequately structured.
Full Data Migration
Migrate all selected records, involving tickets, contacts, attachments, and linked records.
Delta Migration
Capture any new or updated records that changed for the time of the Full data transmit.
Interval Migration*
Data migration can be paused and continued to suit your schedule, with no service disruption. You can stop up to five instances for five days each, arranged by our sales crew during operating hours.
Post-Migration Phase
Go Live
Launch the Target for all agents. Turn off the Source if needed and protect data backups.
What Kind of Data Can You Import from SupportBee to Gorgias ?
With our Migration tool, you can without trouble migrate significant volumes of diverse records entities to or from SupportBee to Gorgias. Here’s the parameters of data types you can import applying automation service without extra help from tech pros.
Do you need particular SupportBee to Gorgias import or export requirements?
Schedule a call and tell us about a unique data migration.
| SupportBee objects | Gorgias objects | |
|---|---|---|
| Help desk | ||
| Users | Agents | |
| Customers | Customers | |
| Tickets | Tickets | |
Why migrate with Help Desk Migration?
-
Zero downtime
Transfer data seamlessly - maintain workflows on track and help customers without delays. -
Enhanced efficiency
Effortlessly shift data and arrange default and custom fields with the secure Migration Wizard. -
Streamlined ticket transfer
The Migration Wizard replicates tickets and all connected data, maintaining the data structure unaffected on the Target. -
Dedicated support service
Our support team is prepared to assist you through chat, email, or phone. -
Comprehensive transfer strategy
Our team will establish a well-defined plan for data import, guaranteeing a hassle-free process and secure records. -
Pre-built options and customizations
Select pre-built options or inquire about customization, and we'll confirm your data is precise.
How SupportBee to Gorgias Data Migration Performs
Our automated migration tool empowers you import and export records in a few simple moves. However, if you have special needs or a unique data structure, feel free to choose a custom mode.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your SupportBee to Gorgias Import
with These Functions
Share a smooth data transmition experience that aligns your business requirements. The Help Desk Migration service delivers features to handle you to achieve your support service records movement in the painless mode.
-
Add a new tag to the exported tickets
Are you going to use a current help desk tool during data export? To exclude chaos, apply extra tags to the exported tickets to highlight them from the remaining ones.
Don’t greenlight data migration to distract you from your work
Our automated migration tool delivers a productive tool, whether you’re importing your customer support operations from SupportBee to Gorgias. With just a couple of clicks, your help desk system will be ready to perform on a targeted system — no need to suffer any delay!
Data migration meets security standards
Our Migration Wizard takes care of your customer service data is safe throughout the import or export process. To guarantee the utmost safety of your records whether they are in migration or at rest, we apply established runthrough. Here is contained running constant security analysis, keeping our servers safe, complying with diverse regulations, and more.
Use the migration app that clients love
With thousands of outstanding data migrations done by our service, Help Desk migration service has obtained plenty of service-connected awards and gratifying reviews. And our aim for excellence does not hold there. Because Help Desk Migration's aim is to encompass most of your data migration requests, we continue refining our service and oftentimes add to it with neat options.
Enjoy intuitive mapping to handle all your needs
Our app will free your up from copypasting business data or creating absent fields throughout SupportBee to Gorgias migration. So now you can map starting and custom-made ticket fields, apart from that tailor your data import and export right in our migration app. This will preserve the original system of your data simply on your side.
Choose a appropriate time for data import
Get going by the help desk migration anytime it fits into your workflow. Get going by moving historical records and later go for the Delta opportunity to migrate your during migration changed tickets. Then, relax and empower our migration app handle the rest.
Communicate our tech-savvy support team
Are you dealing with tasks with your Supported Platform data migration? Help Desk Migration customer service pros is ready to aid you with any problems. With years of mastery importing records, Help Desk Migration representatives are well-qualified to ensure a well-done migration of your support data.
Your Help Desk Data Import or Export is Protected at Every Phase
Using Help Desk Migration service, you’ll never have to worry about safety of critical data. We commit to the up-to-date recommendations, make regular improvements, and invariably examine all systems.
We use a rigid two-factor access policy
Help Desk Migration Wizard guards your information from unwanted accessing with 2FA authentication. Additionally, your company representatives can only migrate SupportBee records if they possess admin rights. Together, these safety measures terminate the dangers of data leakage.
We use 3-layer
Help Desk Migration comes with three levels of business data protection. At the physical level, we safeguard our hosting equipment from logical and physical breach. At the app layer, we forbid any forbidden entry to your records on our service. And, last but not least, on the network layer, we secure our networks against digital abuse.
Meet safety regulations
We protect your records based on all key security levels. Help Desk Migration service carries an extensive list of compliance, and we continue enlarging it. Presently, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety principles.
How much does SupportBee to Gorgias data migration cost?
How much will you need to invest in the switch from SupportBee to Gorgias? The price will mostly depend on the data volume you require to move, the complexity of your requirements, and the options you’ll use or custom work you’ll inquire. Start a Free Demo to test the Migration Wizard performance and figure out how much your data transfer will cost.
Run a Demo to get the priceFeedback motivates us advance our service: Some thoughts from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
Full SupportBee to Gorgias Migration in Several Clicks
Import your business data from SupportBee to Gorgias simply and without disordering your supreme goal of setting right your customers’ requests.
More additional resources about data import and export
Willing to learn more about help desk platforms import and export and support service enhancement? Surf our resources.
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