SuperOps to Zendesk data migration made painlessly
Encrypted conversations, secure servers, newest authorization approaches
Automated process, no operations downtime, avoiding any workflow pauses
Fair charging to ensure a function + rate balance
Businesses among various fields rely upon our solution
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transition by assessing Source data, modus operandi, and integrations. Examine data cleansing and field matching to the Target. Make a transfer scenario, including the timeline and customer service reps coaching.
Security and Compliance Review
Confirm data adheres to security standards. Grant permissions and access settings to protect the transmit.
Migration
Data Mapping and Customization
Connect records fields between the Source and Target. Settle on automated custom settings from the menu or discuss specific tailored adjustments for the record migration.
Demo Migration
Run a test Demo to see how the transition app operates. Analyze results and adapt mapping as necessary.
Data Verification
Verify all transmitted data in the Target is genuine, fully captured, and properly organized.
Full Data Migration
Migrate all chosen data, covering tickets, contacts, attachments, and closely connected data.
Delta Migration
Capture any fresh or updated data that altered for the time of the Full data migration.
Interval Migration*
Data migration can be halted and resumed to accommodate your timeline, with no downtime. You can halt up to five times for a duration of five days each, coordinated by our sales squad during operating hours.
Post-Migration Phase
Go Live
Roll out the Target for all customer service agents. Decommission the Source if necessary and save data backups.
What Kind of Records Can You Migrate from SuperOps to Zendesk ?
With our Migration service, you can easily import or export massive amount of different data entities to or from SuperOps to Zendesk. Check out the details of record types you can migrate implementing automated tool without any assistance from tech experts.
Do you need exclusive SuperOps to Zendesk migration demands?
Let us know you need a customized data import.
| SuperOps objects | Zendesk objects | |
|---|---|---|
| Help desk | ||
| Groups | Groups | |
| Technicians | Agents | |
| Clients | Organizations | |
| Requesters | Customers | |
| Tickets | Tickets | |
Why migrate with Help Desk Migration?
Zero downtime
Transfer records seamlessly - preserve workflows intact and support customers continuously.Enhanced efficiency
Seamlessly transfer data and map standard and personalized fields with the automated Migration Wizard.Easy ticket migration
The Migration Wizard shifts tickets and all associated records, ensuring the data structure unalterred on the Target.Always here for you
Our support agents is equipped to assist you using chat, email, or phone.Detailed movement planning
Our team will develop a clear plan for data import, providing a hassle-free process and safe data.Pre-built options and customizations
Select automated options or request personalization, and we'll verify your data is accurate.
How Does SuperOps to Zendesk Data Migration Perform?
You can carry out data import in a few simple moves, applying our automated migration solution. If you’re dealing with a elaborate data structure, feel free to select our tailored route. We’re up for it to satisfy your distinct requirements.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your SuperOps to Zendesk Migrate
with These Functions
Use a seamless data replication experience that matches your business preferences. The Help Desk Migration service brings functions to enable you to complete your help desk records movement in the automated and secure route.
Bypass attachments
Does your new help desk platform deliver small data storage? Bypass attachments, particularly if your current data doesn’t suffer a loss of its value without them. The data migration time will drop remarkably.
Choose a additional tag to the migrated tickets
Add more tags to the migrated tickets — so, you won’t jumble them with those left. You may further classify the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Import inline images as attachments
Don’t want to leave behind images embedded into the tickets? You can export and import them to the targeted platform as attachments.
Check out our Demo with custom records by importing 20 entities
Avoid any guessing. Ensure you know totally how the entities will look like after you’ve imported them. Help Desk Migration’s Demo with custom data greenlights you pick 20 entities for a test import.
Transfer newest data first
Select this option to move your most recent records in a chronological order, from most recent to oldest. The feature is applicable only to Full Migration.
Fix on your target business. We'll take care of the heavy lifting
Whether you’re moving from SuperOps to Zendesk, apply our automated migration solution. It will allow you to migrate all your records to a targeted help desk platform in just a few clicks. Thus, you can get your migration accomplished quickly without putting crucial projects without putting it off.
Data migration with security standards
The Migration Wizard will handle your data security during all phases of the migration process. We keep maximum records safety applying tried modes, added to regulatory compliance, established server safeguarding, and constant security checks.
Use the migration tool that customers praise
With numerous efficient data migrations performed by us, Help Desk migration service has earned a lot of service-related awards and approving mentions. On top of that, we don’t stop there. Help Desk Migration team go to refine our tool and present novel features to include measures for ensuring we’re meeting most of your migration needs.
Apply clear mapping to cover all your needs
Our solution will free your up from copy-pasting business data or setting lacking record types at the time of SuperOps to Zendesk migration. So now you can map regular and custom data fields, or otherwise adjust your data migration right in our Migration Wizard. You retain the structure of your support service data with slight job.
Choose a suitable time for data migration
Choose the most suitable time to launch the help desk data import operation. What’s more, our Delta migration opportunity will let you to export the freshly changed records after the historical customer service data was migrated. Then, relax and let our importing tool take care of the rest.
Work with a support agents you can completely rely on
Are you experiencing difficulties with your Supported Platform data import and export? Greenlight our customer service pros check over your task. With plenty of well-done data import and export familiarity, they can fix any challenge connected with your help desk data import or even arrange assistance throughout the complete record migration.
Your Help Desk Data Import or Export is Protected at Each Step
Using Help Desk Migration tool, you’ll never have to worry about safety of valuable records. We frequently scan all systems and make advancements, so that your data is shielded according to the up-to-date requirements.
We apply a strict 2FA access policy
Our Migration Wizard applies 2FA access. On top of that, only your business reps with admin access rights can export your SuperOps records. With these security functions arranged, you don't worry about data leak.
We use Three-layer
We deliver 3 levels of records security: physical (we protect our data hosting equipment against physical and logical intrusion), network (we take care of our networks against digital attacks), and app (we secure your data within our importing platform against unauthorized access).
We meet security regulations
Our Help Desk Migration service accomplishes to highest security levels, delivering maximum safety for your data. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other critical data protection principles. And our wast compliance portfolio continues getting large.
How much does SuperOps to Zendesk data migration cost?
How much will you need to invest in the switch from SuperOps to Zendesk? The cost will largely build upon the records volume you need to transfer, the complexity of your demands, and the options you’ll choose or custom work you’ll inquire. Run a Free Demo to check the Migration Wizard performance and find out how much your migration will cost.
Run a Demo to get the priceFeedback encourages us advance our solution: Few thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
All-packed SuperOps to Zendesk Import in a Few Clicks
Migrate your business data from SuperOps to Zendesk without trouble with no disrupting from what truly matters — sorting out your customers’ concerns. Our tool manages all the work behind the scenes whilst you simply enjoy working with your chosen platform.
More helpful insights about data migration
Interested to get more? Our knowledge base is constantly updating information on support service enhancement and help desk business records import and export. Explore it today!
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