Trusted SuperOps to Salesforce Service Cloud data migration services
Encoded conversations, safe servers, leading authorization approaches
Automated process, no operations downtime, avoiding any workflow drops
Flexible charging to ensure a function + rate balance
We’ve acquired the trust of clients across sectors
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transition by assessing Source data, modus operandi, and apps. Evaluate data filtering and field mapping to the Target. Set up a transition strategy, featuring the timeline and employee training.
Security and Compliance Review
Verify data adheres to security standards. Grant permissions and access settings to secure the transition.
Migration
Data Mapping and Customization
Align records fields between the Source and Target. Decide on pre-built custom features from the list or request distinct tailoring for the record transition.
Demo Migration
Carry out a test Demo to figure out how the transition app functions. Examine outcomes and change settings as you wish.
Data Verification
Ensure all transmitted data in the Target is genuine, fully captured, and appropriately structured.
Full Data Migration
Transfer all chosen data, involving tickets, contacts, attachments, and closely connected information.
Delta Migration
Capture any fresh or updated data that altered for the time of the Full data transition.
Interval Migration*
Data movement can be halted and restarted to accommodate your outline, with zero interruption. You can stop up to five instances for five days each, adjusted by our sales crew during work hours.
Post-Migration Phase
Go Live
Deploy the Target for all customer service agents. Decommission the Source if necessary and protect data backups.
What Records Can You Import from SuperOps to Salesforce Service Cloud ?
With Help Desk Migration service, you can painlessly import or export significant portions of diverse records entities to or from SuperOps to Salesforce Service Cloud. Take a look the list of entities you can import implementing automated service without extra assistance from tech representatives.
Do you have certain SuperOps to Salesforce Service Cloud import demands?
Let's discuss your requirements for a nonstandard data migration.
| SuperOps entities | Salesforce Service Cloud entities | |
|---|---|---|
| Help desk | ||
| Technicians | Users | |
| Clients | Accounts | |
| Requesters | Contacts | |
| Tickets | Cases | |
Why migrate with Help Desk Migration?
Zero downtime
Migrate records seamlessly - preserve workflows intact and serve customers without delays.Increased efficiency
Easily transfer data and map standard and tailored fields with the out-of-box Migration Wizard.Organized ticket migration
The Migration Wizard migrates tickets and all associated records, ensuring the data structure unalterred on the Target.Personalized support
Our support reps is equipped to assist you using chat, email, or phone.Thorough movement framework
Our team will develop a clear plan for data import, providing a hassle-free process and protected records.Pre-built options and customizations
Choose automated options or request personalization, and we'll verify your data is preserved.
How Does SuperOps to Salesforce Service Cloud Data Migration Work?
You can run records import in five simple actions, with our automated migration service. If you’re dealing with a elaborate data structure, feel free to select our tailored way. We’re all set to fulfill your special demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your SuperOps to Salesforce Service Cloud Migrate
with These Functions
Receive a seamless data transfer experience that aligns your business needs. The Help Desk Migration service delivers features to handle you to achieve your support service records transmitting in the automated and secure way.
Omit attachments
Does your expected help desk platform deliver small data storage? Omit attachments, specially if your current support data doesn’t suffer a loss of its value without them. The migration time will shorten remarkably.
Import inline images as attachments
Import the images added into tickets as attachments. The data import and export time might take more time, but the images will stay along on a targeted help desk system.
Check out our Demo with custom records by importing 20 entities
If you need to see how certain entities look like in the destination help desk system, kick off this free custom Demo and pick 20 entities for a free test.
Import newest data first
Choose this feature to import your newest records in a chronological flow, from most recent to oldest. This out-of-the-box capability is applicable to Full Migrations.
Don’t greenlight data migration to mislead you from your work
Our automated migration tool offers a powerful tool, whether you’re importing your customer support operations from SuperOps to Salesforce Service Cloud. With just a couple of clicks, your help desk will be live on a new solution — no need to tolerate any interruption!
Data migration with security standards
Help Desk Migration Wizard takes care of your customer service data is safe throughout the import process. To guarantee the maximal safety of your records whether they are in import or at rest, we implement proven runthrough. Here is included handling frequent security analysis, reserving our servers secured, following varied regulations, and more.
Choose the migration tool that customers praise
A collection of efficient migrations and numerous awards and positive commentaries can prove the excellence of Help Desk migration service. Besides, we keep improving. Help Desk Migration team go to refine our tool and deliver useful options to cover we’re involving all your migration inquirements.
Use clear mapping to deal with all your needs
Set yourself free from the time-consuming task of adding missing data types or help desk data along SuperOps to Salesforce Service Cloud migration. So now you can map starting and custom-made fields, or else transform your data migration right in our migration app. You retain the structure of your support service data with slight work.
Choose a suitable time for data migration
Begin by the help desk migration anytime it fits into your workflow. Begin by exporting historical records and later go for the Delta migration function to migrate your most recently changed data. Then, relax and let our importing tool do the rest.
Contact to our tech-savvy support representatives
Are you fighting difficulties with your Supported Platform data import and export? Let Help Desk Migration service agents inspect your setback. With lots of well-done data export/import experience, they can fix any hardship related to your help desk data import or even arrange guidance throughout the whole data migration.
Your Help Desk Data Import or Export is the Whole Way Along
Using Help Desk Migration service, don't worry about safety of critical data. We commit to the up-to-date recommendations, run frequent upgrades, and unfailingly audit all servers.
We enforce a strict 2FA access policy
Help Desk Migration Wizard secured your information from unwanted accessing with 2FA access. On top of that, users can only export SuperOps records if they have admin access. Combined, these safeguards remove the dangers of information leak.
3-level business data security
We offer 3 levels of business data protection: physical (we protect our data hosting equipment against any intrusion), network (we take care of our networks against cyber abuse), and application (we secure your data within our importing solution against illegal entry).
Follow safety principles
Our Help Desk Migration service accomplishes to highest security levels, providing utmost greatest security for your records. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other integral data safety principles. And our broad compliance portfolio continues getting enlarged.
What is the cost of your SuperOps to Salesforce Service Cloud data migration?
And now to the burning question. How much will it cost to switch from SuperOps to Salesforce Service Cloud? The cost will largely build upon the business data volume you want to move, the complexity of your requirements, and the options you’ll select or customizations you’ll ask for. Start a Free Demo to test the Migration Wizard work and find out how much your data transfer will cost.
Run a Demo to get the priceReviews encourages us advance our solution: Several words from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Complete SuperOps to Salesforce Service Cloud Import in a Couple Clicks
Import your business records from SuperOps to Salesforce Service Cloud effortlessly without disorganizing from what truly matters — putting right your clients’ matters. Help Desk Migration tool does all the work behind the scenes whilst you simply enjoy using your new platform.
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