SuperOps to Gorgias data migration done painlessly
Encrypted chats, secure servers, newest authorization ways
Automated method, no time-out, excluded workflow breaks
Deal charging to deliver a function + fee balance
We’ve won the trust of brands across niches
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transfer by evaluating Source records, procedures, and apps. Review data filtering and field mapping to the Target. Develop a replication tactic, that covers the timeline and agent training.
Security and Compliance Review
Ensure data adheres to security protocols. Configure permissions and access controls to secure the movement.
Migration
Data Mapping and Customization
Map records fields amid your Source and Target. Handpick pre-built custom capabilities from the list or request specific tailored adjustments for the record movement.
Demo Migration
Set up a free test Demo to identify how the transfer solution works. Verify results and change settings as necessary.
Data Verification
Check all migrated records in the Target is precise, complete, and appropriately formatted.
Full Data Migration
Move all selected records, containing tickets, contacts, attachments, and correlated information.
Delta Migration
Catch any new or updated records that altered for the duration of the Full data transfer.
Interval Migration*
Data transfer can be paused and resumed to match your schedule, with zero interruption. You can pause up to five times for five days each, coordinated by our sales crew during work hours.
Post-Migration Phase
Go Live
Launch the Target for all agents. Disable the Source if necessary and store data backups.
What Types of Data Can You Import from SuperOps to Gorgias ?
With our Migration app, you can with no trouble import or export hefty volumes of differing data entities to or from SuperOps to Gorgias. Here’s the selection of data types you can migrate implementing automated service without extra help from tech representatives.
Do you look for peculiar SuperOps to Gorgias migration inquirements?
Drop us a line for a customized data migration.
| SuperOps objects | Gorgias objects | |
|---|---|---|
| Help desk | ||
| Technicians | Agents | |
| Requesters | Customers | |
| Tickets | Tickets | |
Why transfer with Help Desk Migration?
No downtime
Import records without interruption - ensure workflows efficient and support customers effectively.Enhanced efficiency
Effortlessly move data and configure standard and custom fields with the automated Migration Wizard.Streamlined ticket transfer
The Migration Wizard replicates tickets and all linked data, preserving the data structure consistent on the Target.Dedicated support service
Our support team is prepared to support you by means of chat, email, or phone.Comprehensive transfer planning
Managers will formulate a detailed plan for data import, securing a efficient process and secure records.Custom options available
Decide on pre-built options or ask for personalization, and we'll make sure your data is accurate.
How SuperOps to Gorgias Data Migration Performs
You can do data import in five simple actions, with our automated migration service. However, if you have unique requirements or a special data structure, feel free to select a custom route.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your SuperOps to Gorgias Export
with These Opportunities
Share a automated data replication experience that reconciles your company’s requirements. The Help Desk Migration service provides features to empower you to achieve your support service records movement in the automated and secure approach.
Skip attachments
Does your destination help desk system enable compact data storage? Skip attachments, especially if your current data drop none of its value without them. The migration time will drop greatly.
Add a new tag to the migrated tickets
Apply tags to the migrated tickets — in such a way, you won’t blend them with those remaining. You may further classify the tickets by assigning tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Use the attachment feature to Import inline images
Don’t want to leave behind images embedded into the tickets? You can import them to the expected help desk system as attachments.
Demo with custom data: Select 20 entities for transfer
Don’t take any chances. Prove that you understand fully what the entities look like at the end of you’ve imported them. Help Desk Migration’s Demo with custom data lets you appoint 20 entities for a test transfer.
Migrate newest data first
Opt for this feature to import your newest records in a chronological order, from most recent to oldest. This out-of-the-box feature is exclusive to Full Migrations.
Stay focused on your main processes. We'll deal with the heavy lifting
Our automated migration service offers a productive solution, whether you’re importing your help desk operations from SuperOps to Gorgias. With just a couple of clicks, your support service solution will be live on a targeted system — no need to accept any delay!
Data import complies with security requirements
Help Desk Migration Wizard covers your support service data is secure throughout the import process. We keep utmost customer service records protection using tested runthrough, containing regulatory compliance, proper server preserving, and proper security scans.
Move ahead with the migration solution that clients praise
With thousands of goal-achieved data exports done by our Migration Wizard, our migration service has gained many service-linked awards and approving reviews. Besides, we keep improving. For Help Desk Migration's aim is to enclose most of your data import inquirements, we remain refining our solution and frequently advance it with neat options.
Enjoy intuitive mapping to cover your most complex needs
Spare yourself the long-lasting chore of adding absent fields or data entities throughout SuperOps to Gorgias migration. Our tool allows you map record fields and adjust your data import. You preserve the structure of your business data with minor effort.
Select a fitting time for data import
Begin by the help desk data import whenever it fits into your business processes. Moreover, our Delta option will allow you to import the most recently changed data entities once the historical customer service data was moved. Then, relax and allow our solution make the rest.
Contact to our savvy support team
Are you dealing with tasks with your Supported Platform data import? Help Desk Migration service team is all set to help you with any problems. With plenty of mastery moving data, Help Desk Migration experts are well-prepared to provide a successful import/export of your data.
Your Help Desk Data Import and Export is Protected at Every Step
Help Desk Migration service enables endless migration options without damaging on security. We commit to the latest standards, run regular upgrades, and invariably audit all servers.
We use a firm two-factor authentication policy
Our Migration Wizard uses two-factor authentication. Additionally, your agents can only export SuperOps data if they have admin rights. With these safety measures arranged, you won’t have to worry about information leakage.
We apply Three-layer
We offer 3 layers of business data safety: physical (we take care of our data hosting facilities against any breach), network (we protect our networks against cyber abuse), and application (we protect your data within our importing and exporting solution from forbidden access).
Fulfill protection regulations
Help Desk Migration corresponds to leading security fundamentals, ensuring maximum protection for your business records. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other critical data safety levels. And our broad compliance set keeps getting expanded.
How much does SuperOps to Gorgias data migration cost?
How much will you need to invest in the switch from SuperOps to Gorgias? The cost will mostly build upon the data volume you want to migrate, the complexity of your requirements, and the options you’ll use or custom work you’ll ask for. Run a Free Demo to check the Migration Wizard work and learn how much your data transfer will cost.
Run a Demo to get the priceFeedback helps us level up our solution: Some thoughts from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Full SuperOps to Gorgias Import in a Few Clicks
Migrate your business data from SuperOps to Gorgias efficiently without disorganizing from what really matters — sorting out your customers’ matters. Our service does all the work behind the scenes while you simply enjoy using your selected platform.
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