Reliable SuperOps to Freshservice data migration service
Encoded communications, secure servers, modern authorization mechanisms
Automated process, no operations time-out, avoiding any workflow breaks
Fair pricing to guarantee a feature + cost balance
We’ve won the of businesses among industries
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transition by determining Source data, operations, and applications. Examine data cleaning and field alignment to the Target. Produce a migration scenario, involving the agenda and customer service reps coaching.
Security and Compliance Review
Make sure data complies with security requirements. Grant permissions and access controls to safeguard the replication.
Migration
Data Mapping and Customization
Match data fields among the Source and Target. Choose in-built custom capabilities from the set or ask for distinct tailored adjustments for the data replication.
Demo Migration
Carry out a trial Demo to identify how the movement service performs. Spot results and alter mapping as necessary.
Data Verification
Verify all transmitted records in the Target is genuine, complete, and adequately organized.
Full Data Migration
Transfer all required records, encompassing tickets, contacts, attachments, and related records.
Delta Migration
Capture any newest or updated records that changed during the Full data replication.
Interval Migration*
Data movement can be interrupted and resumed to suit your schedule, with no service disruption. You can halt up to five times for five days per pause, adjusted by our sales team during operating hours.
Post-Migration Phase
Go Live
Present the Target for all customer service agents. Turn off the Source if needed and store data backups.
What Data Can You Migrate from SuperOps to Freshservice ?
With Help Desk Migration Wizard, you can simply migrate large piles of varying data types to or from SuperOps to Freshservice. Inspect the list of record types you can import or export applying automated tool without extra guidance from tech pros.
Do you need nonstandard SuperOps to Freshservice migration demands?
Drop us a line for a customized data migration.
| SuperOps entities | Freshservice entities | |
|---|---|---|
| Help desk | ||
| Groups | Groups | |
| Technicians | Agents | |
| Clients | Departments | |
| Requesters | Requesters | |
| Tickets | Tickets | |
Why migrate with Help Desk Migration?
Zero downtime
Transfer data seamlessly - preserve workflows running smoothly and support customers without hassle.Increased efficiency
Quickly migrate data and arrange default and custom fields with the automated Migration Wizard.Seamless ticket migration
The Migration Wizard migrates tickets and all related data, ensuring the data structure intact on the Target.Expert support
Our support crew is equipped to assist you using chat, email, or phone.Effective movement planning
Our team will create a well-defined plan for data import, providing a smooth process and reliable records.Pre-built options and customizations
Select pre-designed options or inquire about customization, and we'll ensure your data is accurate.
How SuperOps to Freshservice Data Migration Flows
Our automated migration app lets you import and export records in five simple moves. However, if you have special demands or a non-standard data structure, feel free to go with a custom approach.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your SuperOps to Freshservice Move
with These Functions
Leverage a tailored data replication experience that aligns your company’s objectives. The Help Desk Migration service provides functionalities to assist you to accomplish your customer service data transfer in the painless approach.
Leave behind attachments
Does your expected help desk solution deliver small data storage? Leave behind attachments, particularly if your existing customer support records lose no track of processes without them. The data import time will go down considerably.
Apply a extra tag to the migrated tickets
Add extra tags to the migrated tickets — just like that, you won’t blend them with the left. You may further group the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Take advantage of the attachment feature to Import inline images
Export the images added into tickets as attachments. The data import and export time might go up, but the images will be moved to a future help desk solution.
Demo with custom data: Handpick 20 entities for migration
Don't waste your time on doubts. Make sure you comprehend completely what the entities settle at the end of you’ve exported them. Our Demo with custom data allows you choose 20 entities for a test export.
Move newest records first
Select this castomization to transfer your most recent records in a chronological order, from newest to oldest. This automated feature is applicable to Full Migrations.
Put mind to your target goals. We'll take care of the heavy lifting
Our automated migration service offers a productive tool, whether you’re migrating your help desk operations from SuperOps to Freshservice. With just a few clicks, your help desk will be up and running on a targeted system — no need to suffer any interruption!
Data migration with confidence
The Migration Wizard will handle your data security during all phases of the migration process. To take care of the supreme security of your data whether they are in migration or at rest, we apply valid runthrough. Here is contained running regular security analysis, retaining our servers protected, obeying diverse regulations, and more.
Use the migration service that clients love
With a plenty of successful data migrations performed by us, our migration service has obtained lots of service-related awards and favorable feedback. And our aim for high quality does not finish there. Since our aim is to comprise most of your data import requests, we continue refining our app and constantly advance it with novel functioning.
Benefit from clear mapping to cover all your needs
Set yourself free from the time-consuming load of adding lacking data types or business data during SuperOps to Freshservice migration. Help Desk Migration tool allows you map record fields and adapt your data import and export. You retain the system of your support service data with minimal job.
Choose a convenient time for data import
Choose the most convenient time to launch the help desk data import process. Get going by importing historical data and then move ahead to the Delta opportunity to migrate your most recently updated records. Then, relax and let our migration service take care of the rest.
Communicate our reliable support pros
Are you confronting difficulties with your Supported Platform data import and export? Our service team is up for it to aid you with any setbacks. With years of familiarity importing support data, Help Desk Migration pros are well-prepared to provide a accomplished import of your records.
Your Help Desk Data Migration is the Whole Way Through
Applying Help Desk Migration solution, you’ll never have to worry about security of business data. We commit to the recent standards, set regular updates, and invariably audit all systems.
We employ a stringent two-factor access policy
Help Desk Migration Wizard takes advantage of two-factor access. On top of that, only your agents with admin rights can export your SuperOps data. Linked, these security measures avoid the risk of data leakage.
Three-layer business data protection
We provide three layers of data safety: physical (we take care of our hosting equipment against any breach), network (we secure our networks against digital attacks), and application (we take care of your records within our data migration solution against illegal log in).
Follow industry-standard levels
We protect your data based on all required security standards. Our Help Desk Migration service carries an extended set of compliance, and we keep expanding it. Currently, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety fundamentals.
What is the cost of your SuperOps to Freshservice data migration?
And now to the burning question. How much will it cost to switch from SuperOps to Freshservice? The price will mostly depend on the data volume you require to transfer, the complexity of your specifications, and the features you’ll use or custom work you’ll inquire. Set a Free Demo to test the Migration Wizard performance and learn how much your data transfer will cost.
Run a Demo to get the priceReviews inspires us advance our service: Some words from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed SuperOps to Freshservice Migration in a Few Clicks
Import your records from SuperOps to Freshservice easily and with no disturbing your top aim of solving your customers’ inquiries.
More information about data migration
Willing to know more about help desk data import and export and support service enhancement? Surf our resources.
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