Help Desk Migration partner of Freshdesk
Spiceworks Desktop was deprecated since the end of June; however, you still can export your data using our Migration Wizard.
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Trusted Spiceworks to Freshdesk data migration services

Encrypted conversations, secured servers, latest authorization methods

Automated method, zero downtime, reduced workflow drops

Reasonable charging to ensure a function + charge balance

Our customers

We’ve won the authority of companies across niches

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

Data migration timeline: 1-2 weeks

Preparation

Project and Requirements Evaluation

Initiate your migration by assessing Source data, workflows, and integrations. Examine data cleansing and field matching to the Target. Develop a replication plan, including the schedule and agent coaching.

Security and Compliance Review

Confirm data adheres to security standards. Establish permissions and access settings to protect the replication.

Preparation

Migration

Data Mapping and Customization

Connect records fields between the Source and Target. Select automated custom features from the menu or discuss certain customization for the record migration.

Demo Migration

Start a test Demo to view how the transition tool performs. Spot results and adapt settings as needed.

Data Verification

Confirm all transferred data in the Target is correct, fully captured, and properly organized.

Full Data Migration

Move all chosen data, embracing tickets, contacts, attachments, and linked data.

Delta Migration

Catch any fresh or updated data that altered at the time of the Full data movement.

Interval Migration*

Data transfer can be halted and continued to accommodate your outline, with no downtime. You can halt up to five times for a duration of five days each, managed by our sales crew during work hours.

Migration

Post-Migration Phase

Go Live

Roll out the Target for all users. Decommission the Source if necessary and protect data backups.

Post-Migration Phase

What Records Can You Import from Spiceworks to Freshdesk ?

With our Migration service, you can without difficulty import or export big piles of varying data entities to or from Spiceworks to Freshdesk. Here’s the list of records you can migrate making use of automation by yourself from tech pros.

Do you want certain Spiceworks to Freshdesk import or export requirements?

Let's discuss your requirements for a customized data migration.

Spiceworks objects Freshdesk objects
Help desk
Groups Groups
Users Agents
Companies Companies
Contacts Contacts
Tickets Tickets
Get Started

Why transfer with Help Desk Migration?

  • No downtime
    Move records effortlessly - maintain workflows on track and support customers without hassle.
  • Enhanced efficiency
    Seamlessly transfer data and map standard and tailored fields with the automated Migration Wizard.
  • Easy ticket retrieval
    The Migration Wizard imports tickets and all associated records, maintaining the data structure unaffected on the Target.
  • Always here for you
    Our support agents is ready to help you through chat, email, or phone.
  • Detailed migration strategy
    Managers will develop a clear plan for data import, guaranteeing a seamless process and reliable records.
  • Custom options available
    Opt for automated options or request personalization, and we'll confirm your data is accurate.

How Does Spiceworks to Freshdesk Data Migration Run?

You can run data import in five simple actions, with our automated migration solution. However, if you have specific demands or a distinct data structure, feel free to choose a custom way.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred

Test-drive

Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Enhance Your Spiceworks to Freshdesk Migrate
with These Options

Have a seamless data transmition experience that matches your business objectives. The Help Desk Migration service delivers functions to enable you to succeed your support service records movement in the secure and automated way.

  • Bypass attachments

    Does your destination help desk platform provide definite data storage? Leave behind attachments, particularly if your current support data doesn’t suffer a loss of its value without them. The data import and export time will trim greatly.

  • Choose a additional tag to the exported tickets

    Apply more tags to the imported tickets — so, you won’t mess them with the left. You may further sort the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

  • Check out our Demo with custom records by importing 20 entities

    If you expect to see how certain entities look like in the targeted help desk system, kick off this free custom Demo and appoint 20 entities for a free test.

  • Transfer newest data first

    Select this option to move your newest records in a chronological order, from most recent to oldest. The option is applicable only to Full Migration.

Your Help Desk Data Import is the Whole Way Along

Help Desk Migration app delivers every import features with no damaging on security. We regularly scan all facilities and make updates, so that your business data is guarded matching to the fresh standards.

We apply a strict 2FA access policy

Our Migration Wizard applies 2FA access. What’s more, your business reps can only export Spiceworks data if they ​​possess admin access. With these safety functions arranged, you won’t have to worry about data leak.

3-level business data security

We enable three layers of records security: physical (we protect our data hosting facilities against physical and logical breach), network (we take care of our networks against cyber attacks), and application (we protect your data within our importing and exporting service against illegal entry).

Meet security levels

Help Desk Migration accomplishes to upmost security principles, providing utmost greatest safety for your data. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other essential data safety levels. And our wast compliance portfolio keeps getting large.

How much does Spiceworks to Freshdesk data migration cost?

How much will you need to invest in the switch from Spiceworks to Freshdesk? The cost will largely build upon the business data volume you need to transfer, the complexity of your demands, and the options you’ll use or custom work you’ll ask for. Run a Free Demo to check the Migration Wizard work and find out how much your data transfer will cost.

Run a Demo to get the price

Feedback encourages us upgrade our solution: Several words from Help Desk Migration customers

All-packed Spiceworks to Freshdesk Import in Several Clicks

Migrate your records from Spiceworks to Freshdesk easily with no disordering from what really matters — settling your customers’ matters. Help Desk Migration tool takes on all the work behind the scenes whilst you simply enjoy working with your selected platform.

Find out more helpful insights about data import and export

Willing to learn more about help desk platforms import and customer service upgrading? Check out our resources.

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