SolarWinds Web Help Desk to Zendesk data migration made simple
Encrypted dialogues, secure servers, advanced authorization mechanisms
Automated method, never get downtime, no workflow drops
Bargain pricing to ensure a feature + cost balance
We’ve achieved the of businesses among fields
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your replication by assessing Source records, operations, and applications. Review data cleaning and field mapping to the Target. Formulate a transfer plan, that encompasses the schedule and user training.
Security and Compliance Review
Ensure data complies with security standards. Set permissions and access controls to safeguard the migration.
Migration
Data Mapping and Customization
Map data fields between your Source and Target. Choose in-built custom settings from the set or request particular tailored adjustments for the record transmit.
Demo Migration
Start a free trial Demo to see how the migration service works. Review results and change mapping as necessary.
Data Verification
Review all replicated data in the Target is accurate, complete, and adequately formatted.
Full Data Migration
Move all selected data, including tickets, contacts, attachments, and closely connected records.
Delta Migration
Catch any new or updated data that changed during the Full data transmit.
Interval Migration*
Data transfer can be paused and resumed to fit your outline, with no service disruption. You can pause up to five times for five days each, arranged by our sales squad during operating hours.
Post-Migration Phase
Go Live
Launch the Target for all support reps. Decommission the Source if needed and protect data backups.
What Types of Data Can You Migrate from SolarWinds Web Help Desk to Zendesk ?
With our Migration tool, you can easily migrate large volumes of various data entities to or from SolarWinds Web Help Desk to Zendesk. Examine the details of records you can import or export making use of automation service by yourself from tech pros.
Do you require particular SolarWinds Web Help Desk to Zendesk migration needs?
Let us know about a customized data import.
| SolarWinds Web Help Desk objects | Zendesk objects | |
|---|---|---|
| Help desk | ||
| Techs | Agents | |
| Departments | Organizations | |
| Clients | Customers | |
| Tickets | Tickets | |
Why transfer with Help Desk Migration?
No downtime
Shift data effortlessly - keep workflows intact and support customers effectively.Enhanced efficiency
Effortlessly shift data and map default and tailored fields with the automated Migration Wizard.Streamlined ticket movement
The Migration Wizard imports tickets and all connected records, keeping the data structure unalterred on the Target.Dedicated support service
Our support team is set to help you via chat, email, or phone.Comprehensive replication planning
Managers will establish a clear plan for data import, ensuring a smooth process and secure data.Custom options available
Pick pre-built options or request customization, and we'll verify your data is accurate.
How Does SolarWinds Web Help Desk to Zendesk Data Migration Go?
Our automated migration tool empowers you export and import data in five simple moves. If you’re trying to organize a complex data structure, feel free to select our customized mode. We’re in place to follow your distinct demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Enhance Your SolarWinds Web Help Desk to Zendesk Import
with These Options
Get a smooth data replication experience that meets your company’s requirements. The Help Desk Migration service brings functionalities to empower you to complete your help desk records migration in the secure and automated approach.
Skip attachments
Does your destination platform provide limited data storage? Skip attachments, especially if your historical data drop none of its value without them. The data migration time will shorten remarkably.
Add a new tag to the migrated tickets
Apply tags to the migrated tickets — this way, you won’t mess them with those remaining. You may further categorize the tickets by assigning tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Use the attachment feature to Migrate inline images
Migrate the images fixed into tickets as attachments. The migration time might take more time, but the images will be moved to a new help desk solution.
Demo with custom data: Select 20 entities for export
If you expect to look at how particular entities look like in the targeted platform, kick off this free custom Demo and appoint 20 entities for a free test.
Stay focused on your major business. We'll do the heavy lifting
Whether you’re importing from SolarWinds Web Help Desk to Zendesk, call into play our automated migration solution. It will help you to import all your records to a new help desk platform in just a few clicks. Thus, you can have your import completed in a timely fashion without putting urgent tasks without putting it off.
Data import meets security standards
Our Migration Wizard handles your data is secure throughout the import or export process. We present supreme business records defence incorporating established procedures, containing regulatory compliance, accepted server safeguarding, and frequent security tests.
Go with the migration app that customers love
With thousands of outstanding data imports under our belt, our migration service has obtained many service-linked awards and favorable mentions. And our aim for high quality does not terminate there. We go to improve our tool and move forward neat functioning to handle we’re including most of your import and export needs.
Enjoy straightforward mapping to cover your most complex needs
Free yourself from the challenging work of adding lacking record types or help desk data along SolarWinds Web Help Desk to Zendesk migration. Our app empowers you map entities and change your data import. You get to preserve the system of your business data with slight job.
Select a appropriate time for data migration
Get going by the help desk import whenever it fits into your business processes. Moreover, Help Desk Migration Delta opportunity will let you to migrate the currently updated entities after the historical records was exported. Then, relax and let our platform make the rest.
Work with a support team you can fully rely on
Are you facing issues with your Supported Platform migration? Our support team is in place to aid you with any setbacks. With plenty of well-done data migration experience, they can settle any hardship joined with your help desk migration or even deliver help along the entire data import.
Your Help Desk Data Migration is Protected at Every Step
Employing Help Desk Migration tool, you’ll never have to worry about safety of business data. We properly check all facilities and make advancements, so that your business data is guarded based on the fresh standards.
We use a rigid 2FA authentication policy
Our Migration Wizard uses 2FA authentication. On top of that, users can only export SolarWinds Web Help Desk data if they have admin access. With these security features in order, you don't worry about data leakage.
We apply 3-layer
We enable three layers of data safety: physical (we secure our hosting equipment against physical and logical attacks), network (we protect our networks against cyber abuse), and application (we secure your business data within our importing and exporting solution against forbidden entry).
We follow protection regulations
We protect your data based on all required security standards. Our Help Desk Migration service possesses an extended list of compliance, and we continue enlarging it. Currently, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety levels.
How much does SolarWinds Web Help Desk to Zendesk data migration cost?
How much will you need to invest in the switch from SolarWinds Web Help Desk to Zendesk? The price will largely depend on the business data volume you require to migrate, the complexity of your specifications, and the options you’ll select or custom work you’ll inquire. Set a Free Demo to test the Migration Wizard performance and find out how much your data transfer will cost.
Run a Demo to get the priceFeedback motivates us upgrade our service: Several thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Full SolarWinds Web Help Desk to Zendesk Migration in a Few Clicks
Migrate your data from SolarWinds Web Help Desk to Zendesk without difficulty and without disrupting your ultimate aim of settling your customers’ matters.
Find out more additional resources about data migration
Willing to know more about help desk business records import and export and customer service enhancement? Look at our help section.
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