Fast & safe SolarWinds Service Desk to Salesforce Service Cloud data migration services
Encoded chats, secure servers, up-to-date authorization methods
Automated method, no downtime, excluded workflow pauses
Deal charging to provide a function + charge balance
We’ve acquired the trust of clients among verticals
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your transfer by reviewing Source records, workflows, and applications. Examine data filtering and field mapping to the Target. Make a transmit tactic, featuring the agenda and reps training.
Security and Compliance Review
Verify data adheres to safety regulations. Configure permissions and access settings to safeguard the replication.
Migration
Data Mapping and Customization
Align records fields amongst your Source and Target. Pick in-built custom capabilities from the list or request particular tailoring for the data transition.
Demo Migration
Start a free test Demo to see how the transfer tool performs. Spot outcomes and change mapping as you wish.
Data Verification
Check all migrated data in the Target is precise, fully captured, and adequately organized.
Full Data Migration
Replicate all required data, consisting of tickets, contacts, attachments, and related records.
Delta Migration
Catch any newest or updated data that altered at the time of the Full data replication.
Interval Migration*
Data transition can be interrupted and resumed to match your timeline, with no service disruption. You can halt up to five instances for five days each, arranged by our sales squad during operating hours.
Post-Migration Phase
Go Live
Deploy the Target for all agents. Deactivate the Source if necessary and secure data backups.
What Records Can You Import from SolarWinds Service Desk to Salesforce Service Cloud ?
With Help Desk Migration app, you can efficiently import or export sizable piles of varying records entities to or from SolarWinds Service Desk to Salesforce Service Cloud. Check out the set of data types you can import applying automated tool by yourself from tech pros.
Do you look for especial SolarWinds Service Desk to Salesforce Service Cloud migration inquirements?
Let us know you need a customized data migration.
| SolarWinds Service Desk entities | Salesforce Service Cloud entities | |
|---|---|---|
| Help desk | ||
| Users | Users | |
| Sites | Accounts | |
| Requesters | Contacts | |
| Incidents | Cases | |
| Knowledge Base | ||
| Top level categories | Top level categories | |
| Second level categories | Second level categories | |
| Solutions | Articles | |
Why transfer with Help Desk Migration?
No downtime
Import records without disruption - ensure workflows running smoothly and support customers seamlessly.Increased efficiency
Easily move data and set up standard and personalized fields with the automated Migration Wizard.Organized ticket transfer
The Migration Wizard imports tickets and all linked records, preserving the data structure intact on the Target.Personalized support
Our support reps is prepared to guide you by means of chat, email, or phone.Thorough transfer planning
Managers will formulate a comprehensive plan for data import, securing a seamless process and reliable records.Custom options available
Decide on pre-designed options or seek personalization, and we'll ensure your data is accurate.
How Does SolarWinds Service Desk to Salesforce Service Cloud Data Migration Make It?
You can do records import in a few simple moves, applying our automated migration app. However, if you have specific demands or a distinct data structure, feel free to choose a custom way.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Improve Your SolarWinds Service Desk to Salesforce Service Cloud Export
with These Features
Convey a automated data replication experience that matches your business objectives. The Help Desk Migration service provides features to enable you to accomplish your help desk data transfer in the painless way.
Omit attachments
Does your targeted customer service tool offer compact data storage? Leave behind attachments, particularly if your historical data doesn’t suffer a loss of its value without them. The data import time will shorten significantly.
Migrate inline images as attachments
Export the images embedded into tickets as attachments. The data export time might be longer, but the images will be moved to a future help desk system.
Test drive our Demo with custom records by moving 20 entities
Don't waste your time on guessing. Prove that you recognize entirely how the entities settle at the end of you’ve migrated them. Help Desk Migration’s Demo with custom data allows you handpick 20 entities for a test migration.
Don’t allow data migration to throw off you from your goals
Whether you’re migrating from SolarWinds Service Desk to Salesforce Service Cloud, apply our automated migration solution. It will help you to import or export all your records to a selected platform in just a couple of clicks. Thus, you can receive your import accomplished in a timely manner without putting important tasks on the shelf.
Data import complies with security requirements
Help Desk Migration Wizard ensures your business data is safe throughout the import or export process. To take care of the maximum safety of your data whether they are in import or at rest, we apply valid practices. Here is encompassed handling regular security audits, retaining our servers protected, meeting numerous instructions, and more.
Move ahead with the migration solution that customers praise
With multiple goal-achieved migrations done by our Migration Wizard, Help Desk migration service has obtained numerous service-associated awards and inspiring feedback. Besides, we keep improving. Help Desk Migration team continue to grow our solution and present new capabilities to handle we’re covering nearly all of your data import requirements.
Use intuitive mapping to cover your most complex needs
Free yourself from the enduring chore of adding lacking fields or help desk data during SolarWinds Service Desk to Salesforce Service Cloud migration. So you can map typical and custom ticket fields, or else tailor your data import right away our migration app. This will retain the original structure of your data smoothly on your part.
Select a fitting time for data migration
Get going by the help desk data import anytime it fits into your workflow. Get going by exporting historical data and later move ahead to the Delta function to migrate your most recently changed records. Then, relax and greenlight our solution make the rest.
Contact to our proficient support pros
Are you trying to cope with tasks with your Supported Platform data import? Empower Help Desk Migration customer support pros look at your problem. With years of expertise migrating records, Help Desk Migration pros are well-prepared to provide a successful import/export of your records.
Your Help Desk Data Import is the Whole Way Along
Using Help Desk Migration solution, don't worry about security of critical data. We frequently examine all facilities and make improvements, so that your business data is safe matching to the latest recommendations.
We enforce a firm 2FA authentication policy
Help Desk Migration Wizard takes advantage of 2FA authentication. What’s more, users can only import from SolarWinds Service Desk data if they possess admin rights. United, these security measures remove the dangers of data leak.
3-level data safety
Help Desk Migration delivers 3 layers of business records safety. At the physical layer, we defense our hosting equipment from any attacks. At the application layer, we forbid any prohibited entry to your records on our platform. And, last but not least, on the network level, we protect our networks against cyber harm.
Fulfill security levels
Help Desk Migration corresponds to top security fundamentals, delivering utmost greatest safety for your business data. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other required data protection standards. And our extended compliance list keeps getting enlarged.
What is the cost of your SolarWinds Service Desk to Salesforce Service Cloud data migration?
And now to the burning question. How much will it cost to switch from SolarWinds Service Desk to Salesforce Service Cloud? The cost will largely build upon the records volume you require to transfer, the complexity of your requirements, and the options you’ll choose or customizations you’ll inquire. Start a Free Demo to test the Migration Wizard performance and figure out how much your data transfer will cost.
Run a Demo to get the priceReviews helps us improve our solution: Few words from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Complete SolarWinds Service Desk to Salesforce Service Cloud Import in a Few Clicks
Import your data from SolarWinds Service Desk to Salesforce Service Cloud simply without disordering from what actually matters — settling your customers’ matters. Our solution makes all the work behind the scenes while you simply enjoy respond to your clients tickets your new platform.
Find out more useful guides about data migration
Willing to know more about help desk software import and export and support service improvement? Check out our help section.
Selecting Zendesk Alternative: How to Shape Your Customer Service
Why should you look for a Zendesk alternative? When working with a help ...
ServiceNow Alternative: Choosing ITSM Help Desk That’s Right for You
Why should you look for ServiceNow alternatives? We all agree that smooth IT ...
A Comprehensive Guide to Intercom Alternatives
When it comes to satisfying your customers, there's no doubt that Intercom s ...