Fast & safe SolarWinds Service Desk to Gorgias data migration service
Encoded communications, secured servers, leading authorization ways
Automated approach, no downtime, excluded workflow drops
Bargain pricing to ensure a function + fee balance
Customers across many fields lean on our service
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transfer by assessing Source records, procedures, and applications. Evaluate data cleaning and field mapping to the Target. Create a migration tactic, featuring the framework and reps training.
Security and Compliance Review
Make sure data complies with security standards. Configure permissions and access controls to safeguard the transfer.
Migration
Data Mapping and Customization
Match data fields between your Source and Target. Handpick in-built custom options from the set or request specific customization for the record transition.
Demo Migration
Run a trial Demo to view how the transfer solution functions. Check results and change settings as needed.
Data Verification
Review all migrated data in the Target is precise, complete, and adequately structured.
Full Data Migration
Shift all chosen data, involving tickets, contacts, attachments, and linked records.
Delta Migration
Net any fresh or updated data that altered for the duration of the Full data replication.
Interval Migration*
Data replication can be halted and continued to match your outline, with no service disruption. You can stop up to five times for five days each, coordinated by our sales team during business hours.
Post-Migration Phase
Go Live
Present the Target for all agents. Decommission the Source if necessary and store data backups.
What Records Can You Migrate from SolarWinds Service Desk to Gorgias ?
With Help Desk Migration Wizard, you can without difficulty import or export hefty portions of varied data entities to or from SolarWinds Service Desk to Gorgias. Review the details of data types you can import incorporating automated tool without extra assistance from tech service reps.
Do you require specific SolarWinds Service Desk to Gorgias import or export inquirements?
Let us know about a customized data import.
| SolarWinds Service Desk entities | Gorgias entities | |
|---|---|---|
| Help desk | ||
| Users | Agents | |
| Requesters | Customers | |
| Incidents | Tickets | |
Why transmit with Help Desk Migration?
Without downtime
Shift data without disruption - ensure workflows on track and support customers without hassle.Increased efficiency
Quickly migrate data and map standard and tailored fields with the automated Migration Wizard.Seamless ticket transfer
The Migration Wizard shifts tickets and all related records, preserving the data structure unaffected on the Target.Expert support
Our support crew is prepared to guide you by means of chat, email, or phone.Effective transfer strategy
Our migration experts will create a clear plan for data import, securing a efficient process and protected data.Flexible customizations
Pick automated options or request personalization, and we'll confirm your data is accurate.
How Does SolarWinds Service Desk to Gorgias Data Migration Go?
Our automated migration app lets you export and import data in five simple moves. However, if you have distinct demands or a non-standard data structure, feel free to select a custom mode.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Elevate Your SolarWinds Service Desk to Gorgias Move
with These Features
Leverage a tailored data transmition experience that matches your company’s needs. The Help Desk Migration service offers functionalities to enable you to achieve your customer service records movement in the smooth manner.
Leave behind attachments
Does your future support service platform offer compact data storage? Omit attachments, specially if your existing customer support records doesn’t suffer a loss of its value without them. The migration time will decrease remarkably.
Apply a additional tag to the exported tickets
Are you going to work a source help desk tool during data export? To lessen disorder, add extra tags to the migrated tickets to differentiate them from the existing ones.
Take advantage of the attachment option to Migrate inline images
Import the images embedded into tickets as attachments. The data export time might take more time, but the images will be moved to a destination help desk solution.
Demo with custom data: Handpick 20 entities for migration
Don't waste your time on doubts. Make sure you know absolutely what the entities settle after you’ve exported them. Help Desk Migration’s Demo with custom data lets you pick 20 entities for a test import.
Put mind to your main business. We'll deal with the heavy lifting
Whether you’re importing from SolarWinds Service Desk to Gorgias, apply our automated migration service. It will permit you to migrate all your records to a selected help desk in just a couple of clicks. Thus, you will be able to receive your migration accomplished in a timely fashion without putting critical projects on the shelf.
Data import and export with confidence
Our Migration Wizard ensures your business data is secure throughout the import or export process. We offer maximal customer support data defence applying tested modes, added to regulatory compliance, established server safeguarding, and constant security tests.
Go with the migration service that customers praise
With a plenty of successful migrations done by our Migration Wizard, our migration service has obtained lots of service-related awards and positive reviews. And our pursuit of excellence does not finish there. Because our aim is to comprise nearly all of your data migration requirements, we continue growing our tool and regularly advance it with useful capabilities.
Benefit from intuitive mapping to handle your most complex needs
Help Desk Migration service will spare you from copy-pasting help desk data or making wanted data types during SolarWinds Service Desk to Gorgias migration. Help Desk Migration service greenlights you map data fields and tailor your data import and export. This will retain the original structure of your data without difficulty on your part.
Pick a convenient time for data migration
Get going by the help desk data migration whenever it fits into your workflow. What’s more, our Delta migration opportunity will let you to import the currently updated data after the historical customer service data was migrated. Then, relax and let our migration app take care of the rest.
Work with a support pros you can fully rely on
Are you confronting tasks with your Supported Platform data import? Empower Help Desk Migration customer support pros check over your issue. With plenty of well-done data export/import involvement, they can find an answer to any task joined with your customer support migration or even arrange guidance throughout the entire data import and export.
Your Help Desk Data Import and Export is the Whole Way Along
Using Help Desk Migration service, you’ll never have to worry about safety of critical data. We frequently check all systems and make updates, so that your business data is shielded according to the up-to-date requirements.
We employ a stringent 2FA authentication policy
Help Desk Migration Wizard applies 2FA authentication. Moreover, your business reps can only import from SolarWinds Service Desk records if they got admin rights. With these safety functions arranged, you don't worry about data leak.
3-level data security
Help Desk Migration ensures three layers of business records security. At the physical layer, we shield our data hosting equipment from logical and physical intrusion. At the app layer, we block any prohibited log in to your records on our platform. And, last but not least, on the network layer, we secure our networks against digital harm.
We follow industry-standard regulations
We secure your business records based on all required security principles. Help Desk Migration carries an extensive set of compliance, and we continue growing it. Presently, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection principles.
What is the cost of your SolarWinds Service Desk to Gorgias data migration?
And now to the burning question. How much will it cost to switch from SolarWinds Service Desk to Gorgias? The price will largely build upon the business data volume you require to move, the complexity of your specifications, and the options you’ll choose or custom work you’ll request. Start a Free Demo to test the Migration Wizard performance and find out how much your migration will cost.
Run a Demo to get the priceReviews inspires us improve our solution: Several words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed SolarWinds Service Desk to Gorgias Migration in Several Clicks
Migrate your business records from SolarWinds Service Desk to Gorgias effortlessly and with no disorganizing your top mission of resolving your customers’ requests.
Get more tips and tricks about data import and export
Willing to learn more about help desk data migration and support service improvement? Check out our help section.
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