Secure SolarWinds Service Desk to CSV data migration service
Encrypted dialogues, secured servers, up-to-date authorization ways
Automated process, don't have time-out, reduced workflow pauses
Reasonable pricing to deliver an opportunity + fee balance
Brands across many sectors trust our service
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transmit by evaluating Source data, procedures, and apps. Review data cleaning and field matching to the Target. Make a movement plan, including the framework and customer service reps coaching.
Security and Compliance Review
Ensure data complies with security protocols. Establish permissions and access controls to secure the movement.
Migration
Data Mapping and Customization
Map data fields amid the Source and Target. Opt for pre-built custom capabilities from the set or discuss certain personalization for the record migration.
Demo Migration
Perform a free trial Demo to understand how the replication solution functions. Verify outcomes and adapt mapping as required.
Data Verification
Confirm all moved records in the Target is correct, complete, and appropriately formatted.
Full Data Migration
Migrate all chosen records, consisting of tickets, contacts, attachments, and related information.
Delta Migration
Capture any fresh or updated records that tweaked for the duration of the Full data transition.
Interval Migration*
Data migration can be halted and continued to cohere your timeline, with zero interruption. You can pause up to five instances for a duration of five days each, managed by our sales team during work hours.
Post-Migration Phase
Go Live
Launch the Target for all reps. Disable the Source if required and secure data backups.
What Entities Can You Migrate from SolarWinds Service Desk to CSV ?
With our Migration tool, you can conveniently import and export huge portions of differing records entities to or from SolarWinds Service Desk to CSV. Check out the details of records you can migrate incorporating automation service without extra guidance from tech experts.
Do you want particular SolarWinds Service Desk to CSV import or export requirements?
Let's discuss your specific needs for a unique data migration.
| SolarWinds Service Desk objects | CSV objects | |
|---|---|---|
| Help desk | ||
| Groups | Departments | |
| Users | Agents | |
| Sites | Companies | |
| Requesters | Contacts | |
| Incidents | Tickets | |
| Changes | Changes | |
| Problems | Problems | |
| Knowledge Base | ||
| Top level categories | Categories | |
| Second level categories | Folders | |
| Solutions | Articles | |
Why migrate with Help Desk Migration?
Zero downtime
Move data effortlessly - maintain workflows running smoothly and help customers without hassle.Enhanced efficiency
Effortlessly shift data and configure predefined and personalized fields with the secure Migration Wizard.Streamlined ticket transmiting
The Migration Wizard transfers tickets and all connected data, maintaining the data structure intact on the Target.Dedicated support service
Our support team is available to help you through chat, email, or phone.Comprehensive import strategy
Our team will establish a detailed plan for data import, guaranteeing a efficient process and protected records.Pre-built options and customizations
Opt for automated options or ask for specific adjustments, and we'll ensure your data is precise.
How SolarWinds Service Desk to CSV Data Migration Runs
You can do records import in a few simple steps, with our automated migration solution. However, if you have unique requirements or a special data structure, feel free to go with a custom way.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Boost Your SolarWinds Service Desk to CSV Import
with These Options
Get a smooth data transmition experience that corresponds your company’s needs. The Help Desk Migration service provides functionalities to handle you to accomplish your customer service records transfer in the smooth manner.
Skip attachments
Does your new support service platform provide definite data storage? Omit attachments, especially if your historical data doesn’t suffer a loss of its value without them. The data import time will drop remarkably.
Use the attachment option to Import inline images
Import the images fixed into tickets as attachments. The data import time might be longer, but the images will stay along on a expected customer service tool.
Demo with custom data: Select 20 entities for export
If you expect to look at how selected entities look like in the new customer service tool, go for this free custom Demo and appoint 20 entities for a migration.
Don’t empower data migration to mislead you from your goals
Whether you’re importing from SolarWinds Service Desk to CSV, apply our automated migration solution. It will allow you to migrate all your data to a future platform in just a couple of clicks. Thus, you will get your import completed quickly without putting critical projects on the back burner.
Data migration meets security standards
The Migration Wizard will covers your data security during all phases of the migration process. We provide supreme records defence applying tested modes, alongside regulatory compliance, established server maintenance, and proper security analysis.
Select the migration app that clients recommend
Lots of efficient data import and exports and a lot of awards and favorable mentions can confirm the value of our migration service. Additionally, we keep developing our feature list. We move ahead to refine our tool and introduce useful functioning to handle we’re including most of your migration requests.
Enjoy easy mapping to handle all your needs
Relieve yourself from the challenging work of adding lacking data types or business data amidst SolarWinds Service Desk to CSV migration. So now you can map regular and custom-made fields, or otherwise tweak your data migration right away our tool. You get to preserve the structure of your support service data with slight work.
Choose a appropriate time for data import
Choose the most appropriate time to run the help desk migration operation. Besides, Help Desk Migration Delta option will allow you to export the currently changed data entities after the historical customer service data was migrated. Then, relax and allow our importing tool do the rest.
Talk to our savvy support representatives
Don’t worry about trying to cope with issues just as performing your Supported Platform data migration. Allow our service representatives inspect your issue. With multiple expertise migrating data, our experts are well-equipped to provide a successful migration of your data.
Your Help Desk Data Import and Export is the Whole Way Long
Using Help Desk Migration solution, don't worry about safety of valuable data. We properly scan all systems and make advancements, so that your data is guarded based on the fresh standards.
We use a rigid two-factor access policy
Our Migration Wizard secured your records from illegal acquiring access with two-factor access. Moreover, only your business reps with admin rights can export your SolarWinds Service Desk records. With these safety functions in place, you don't worry about data leakage.
Three-layer business data safety
We enable three layers of business data safety: physical (we protect our hosting equipment against physical and logical intrusion), network (we take care of our networks against digital attacks), and app (we secure your data within our importing and exporting solution against forbidden access).
Meet protection principles
We secure your business records based on all required security principles. Our Help Desk Migration service possesses an extensive portfolio of compliance, and we continue expanding it. Nowadays, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety principles.
How much does SolarWinds Service Desk to CSV data migration cost?
How much will you need to invest in the switch from SolarWinds Service Desk to CSV? The price will mostly lean on the records volume you want to migrate, the complexity of your specifications, and the options you’ll choose or customizations you’ll ask for. Run a Free Demo to test the Migration Wizard performance and find out how much your migration will cost.
Run a Demo to get the priceFeedback motivates us upgrade our tool: Few words from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Full SolarWinds Service Desk to CSV Migration in Several Clicks
Migrate your business records from SolarWinds Service Desk to CSV conveniently with no disrupting from what truly matters — resolving your clients’ issues. Help Desk Migration service does all the work behind the scenes whilst you simply enjoy using your chosen platform.
More tips and tricks about data import and export
Interested to learn more? Our blog is full of information on customer service advancement and help desk records import. Explore it today!
Top 14 Freshdesk Alternatives to Fuel Your Support Strategy
As businesses aim to deliver exceptional customer support, the demand for Freshdesk alternatives ...
ServiceNow Alternative: Choosing ITSM Help Desk That’s Right for You
Why should you look for ServiceNow alternatives? We all agree that smooth IT ...
7 Help Desks that Address the Needs of eCommerce
If you have anything to do with customer service in eCommerce, you know ...