Professional SmarterTrack to Zendesk data migration service
Encoded dialogues, secure servers, modern authorization mechanisms
Automated process, don't have downtime, no workflow breaks
Bargain pricing to ensure a feature + cost balance
We’ve achieved the trust of businesses across verticals
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Start your transmit by assessing Source records, operations, and integrations. Review data filtering and field alignment to the Target. Develop a transmit plan, that covers the outline and reps training.
Security and Compliance Review
Make sure data complies with security standards. Set permissions and access controls to protect the movement.
Migration
Data Mapping and Customization
Match data fields between your Source and Target. Define automated custom features from the list or ask for unique tailoring for the data movement.
Demo Migration
Do a free trial Demo to see how the migration service performs. Verify outcomes and modify settings as you wish.
Data Verification
Review all moved data in the Target is accurate, complete, and properly formatted.
Full Data Migration
Transfer all required data, encompassing tickets, contacts, attachments, and associated data.
Delta Migration
Capture any newest or updated data that changed during the Full data movement.
Interval Migration*
Data movement can be interrupted and resumed to fit your schedule, with no downtime. You can pause up to five instances for five days per pause, organized by our sales squad during work hours.
Post-Migration Phase
Go Live
Present the Target for all reps. Decommission the Source if needed and save data backups.
What Data Can You Migrate from SmarterTrack to Zendesk ?
With Help Desk Migration tool, you can easily migrate solid piles of differing records entities to or from SmarterTrack to Zendesk. Here’s the details of records you can migrate using automated tool without extra assistance from tech representatives.
Do you require distinguishing SmarterTrack to Zendesk migration needs?
Drop us a line for a personalized data migration.
| SmarterTrack entities | Zendesk entities | |
|---|---|---|
| Help desk | ||
| Groups | Groups | |
| Agents | Agents | |
| Users | Customers | |
| Tickets | Tickets | |
Why migrate with Help Desk Migration?
Zero downtime
Shift data seamlessly - keep workflows operational and assist customers effectively.Increased efficiency
Quickly shift data and map default and custom fields with the intelligent Migration Wizard.Seamless ticket transmiting
The Migration Wizard moves tickets and all connected records, keeping the data structure unchanged on the Target.Expert support
Our support crew is available to assist you via chat, email, or phone.Effective import planning
Our team will establish a clear plan for data import, ensuring a smooth process and reliable records.Pre-built options and customizations
Pick pre-designed options or request customization, and we'll guarantee your data is correct.
How Does SmarterTrack to Zendesk Data Migration Go?
You can run records import in five simple moves, with our automated migration service. However, if you have special needs or a unique data structure, feel free to go with a custom method.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Grow Your SmarterTrack to Zendesk Import
with These Functions
Acquire a smooth data replication experience that matches your company’s objectives. The Help Desk Migration service delivers features to aid you to succeed your help desk data transfer in the most suitable manner.
Apply a extra tag to the migrated tickets
Add extra tags to the migrated tickets — this way, you won’t jumble them with the remaining. You may further sort the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Don’t let data migration to throw off you from your work
Whether you’re migrating from SmarterTrack to Zendesk, call into play our automated migration service. It will allow you to import or export all your records to a new system in just a couple of clicks. Thus, you will get your import or export accomplished in a timely manner without putting urgent projects without putting it off.
Data migration meets security standards
The Migration Wizard will includes measure for ensuring your data security during all phases of the migration process. We support maximum customer support data safety incorporating tried practices, along with regulatory compliance, established server maintenance, and constant security checks.
Go with the migration app that customers love
A collection of successful data import and exports and many awards and favorable commentaries can prove the value of Help Desk migration service. On top of that, we grow our functions. Following our objective is to contain all your migration inquirements, we continue improving our solution and oftentimes enhance it with novel capabilities.
Benefit from easy mapping to cover your most complex needs
Rescue yourself from the challenging work of adding absent fields or help desk data along SmarterTrack to Zendesk migration. Help Desk Migration app enables you map fields and adjust your data import and export. This will retain the native system of your records straightforwardly on your part.
Choose a appropriate time for data migration
Choose the most appropriate time to set up the help desk data migration process. Additionally, Help Desk Migration Delta migration function will empower you to export the freshly changed data entities once the historical customer service data was migrated. Then, relax and empower our migration service handle the rest.
Communicate our reliable support pros
Don’t worry about confronting tasks just as running your Supported Platform data import and export. Allow Help Desk Migration support pros look at your setback. With lots of accomplished data import and export familiarity, they can fin a solution to any issue associated with your support service data migration or even arrange assistance during the complete migration.
Your Help Desk Data Migration is the Whole Way Through
Employing Help Desk Migration app, don't worry about security of valuable records. We frequently examine all facilities and make improvements, so that your business data is shielded according to the fresh requirements.
We employ a rigid 2FA authentication policy
Our Migration Wizard shields your business data from unwanted getting access with 2FA access. Moreover, only your agents with admin access rights can migrate your SmarterTrack information. With these safety functions arranged, you don't worry about data leakage.
3-level data protection
Help Desk Migration enables three layers of data protection. At the physical layer, we safeguard our hosting equipment from logical and physical attacks. At the application layer, we prevent any prohibited entry to your data on our platform. And, last but not least, on the network level, we secure our networks from digital abuse.
Compliance with industry-standard levels
Our Help Desk Migration service fulfills to highest security standards, ensuring utmost greatest protection for your records. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other required data protection standards. And our broad compliance set keeps getting enlarged.
What is the cost of your SmarterTrack to Zendesk data migration?
And now to the burning question. How much will it cost to switch from SmarterTrack to Zendesk? The price will largely depend on the data volume you need to migrate, the complexity of your requirements, and the options you’ll use or customizations you’ll ask for. Run a Free Demo to check the Migration Wizard performance and figure out how much your data transfer will cost.
Run a Demo to get the priceReviews motivates us advance our service: Some words from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Packed SmarterTrack to Zendesk Migration in a Few Clicks
Migrate your records from SmarterTrack to Zendesk simply without disorganizing from what actually matters — solving your customers’ requests. Help Desk Migration solution handles all the work behind the scenes when you simply enjoy running customer service your new platform.
More information about data migration
Want to learn more? Our knowledge base is packed with information on customer service upgrading and help desk records migration. Take a look at it!
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