Reliable SmarterTrack to Salesforce Service Cloud data migration services
Encoded dialogues, secured servers, leading authorization methods
Automated method, never get time-out, reduced workflow pauses
Reasonable pricing to guarantee a feature + charge balance
Customers among many industries prefer us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Initiate your replication by determining Source data, workflows, and apps. Review data cleansing and field alignment to the Target. Produce a transmit scenario, involving the schedule and agent coaching.
Security and Compliance Review
Make sure data complies with security requirements. Establish permissions and access settings to secure the movement.
Migration
Data Mapping and Customization
Match data fields among the Source and Target. Pick pre-built custom capabilities from the menu or ask for particular personalization for the record replication.
Demo Migration
Run a free trial Demo to understand how the movement tool performs. Verify results and modify mapping as required.
Data Verification
Confirm all replicated records in the Target is correct, fully captured, and appropriately formatted.
Full Data Migration
Replicate all required records, involving tickets, contacts, attachments, and related information.
Delta Migration
Catch any newest or updated records that changed at the time of the Full data transition.
Interval Migration*
Data transition can be interrupted and continued to suit your timeline, with zero interruption. You can pause up to five times for five days per pause, arranged by our sales squad during operating hours.
Post-Migration Phase
Go Live
Present the Target for all support reps. Turn off the Source if needed and protect data backups.
What Data Can You Import from SmarterTrack to Salesforce Service Cloud ?
With Help Desk Migration tool, you can without trouble migrate sizable piles of differing data entities to or from SmarterTrack to Salesforce Service Cloud. Inspect the selection of record types you can import or export making use of automated service by yourself from tech support team.
Do you want distinguishing SmarterTrack to Salesforce Service Cloud import or export requirements?
Let us know you need a personalized data migration.
| SmarterTrack entities | Salesforce Service Cloud entities | |
|---|---|---|
| Help desk | ||
| Agents | Users | |
| Users | Contacts | |
| Tickets | Cases | |
Why transfer with Help Desk Migration?
-
No downtime
Move data without disruption - maintain workflows running smoothly and assist customers without hassle. -
Increased efficiency
Quickly shift data and arrange default and personalized fields with the intelligent Migration Wizard. -
Seamless ticket movement
The Migration Wizard shifts tickets and all connected data, maintaining the data structure intact on the Target. -
Expert support
Our support crew is set to guide you through chat, email, or phone. -
Effective replication strategy
Managers will establish a well-defined plan for data import, guaranteeing a seamless process and reliable records. -
Custom options available
Opt for pre-designed options or inquire about customization, and we'll ensure your data is correct.
How SmarterTrack to Salesforce Service Cloud Data Migration Goes
You can do data import in a few simple moves, applying our automated migration app. If you’re trying to organize a unique data structure, feel free to go with our custom way. We’re up for it to meet your unique demands.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Put mind to your major goals. We'll take the heavy lifting
Whether you’re moving from SmarterTrack to Salesforce Service Cloud, call into play our automated migration solution. It will help you to import or export all your data to a chosen platform in just a couple of clicks. Thus, you can have your import finished quickly without putting critical processes without putting it off.
Data import meets security standards
Our Migration Wizard ensures your business data is safe throughout the import process. To assure the highest guard of your data whether they are in import or at rest, we apply established modes. These include running proper security audits, reserving our servers secured, obeying varied commands, and more.
Select the migration app that clients love
Lots of efficient data migrations and countless awards and approving mentions can confirm the excellence of our migration service. And our goal of value does not finish there. Since Help Desk Migration's purpose is to enclose most of your migration requirements, we remain improving our tool and oftentimes add to it with fresh capabilities.
Benefit from straightforward mapping to handle all your needs
Help Desk Migration app will spare you from copypasting records or adding nonexistent record types throughout SmarterTrack to Salesforce Service Cloud migration. Help Desk Migration service empowers you map fields and tailor your data import. This will leave unchanged the starting structure of your data with no effort on your part.
Select a appropriate time for data import
Begin by the help desk data import whenever it fits into your business processes. Begin by migrating historical records and then move ahead to the Delta migration opportunity to move your freshly updated data. Then, relax and let our service make the rest.
Communicate our proficient support pros
Don't fret about encountering issues while running your Supported Platform data migration. Greenlight Help Desk Migration customer service agents look at your issue. With plenty of successful data import and export involvement, they can fix any hardship related to your customer support migration or even deliver assistance along the complete data migration.
Your Help Desk Data Import is the Whole Way Through
Employing Help Desk Migration solution, don't worry about safety of business records. We constantly analyse all servers and make improvements, so that your data is protected matching to the fresh requirements.
We employ a rigid two-factor access policy
Help Desk Migration Wizard takes advantage of two-factor access. Moreover, your agents can only export SmarterTrack records if they possess admin access. Combined, these security measures avoid the dangers of information leak.
Three-layer business data safety
Help Desk Migration delivers three levels of business data safety. At the physical layer, we defense our data hosting equipment from any attacks. At the app layer, we exclude any unauthorized entry to your data on our service. And, finally, on the network layer, we secure our networks from cyber harm.
Meet security levels
We take care of your business data based on all required security principles. Help Desk Migration service possesses an broad set of compliance, and we keep expanding it. Presently, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety standards.
What is the cost of your SmarterTrack to Salesforce Service Cloud data migration?
And now to the burning question. How much will it cost to switch from SmarterTrack to Salesforce Service Cloud? The price will mostly depend on the records volume you want to migrate, the complexity of your demands, and the options you’ll use or customizations you’ll inquire. Set a Free Demo to check the Migration Wizard work and figure out how much your data switch will cost.
Run a Demo to get the priceReviews motivates us improve our service: Few words from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle Viani Associate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola Mustone Woo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut Birzu Operations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve Milligan Associate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabe The Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew Cassano Customer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom Doulos Director of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga Edelstein Co-founder of UrbanYou
Packed SmarterTrack to Salesforce Service Cloud Migration in Several Clicks
Export your business data from SmarterTrack to Salesforce Service Cloud efficiently with no confusing from what actually matters — setting right your clients’ requests. Help Desk Migration tool makes all the work behind the scenes while you simply enjoy respond to your clients tickets your selected platform.
Find out more information about data import and export
Want to learn more? Our resources is full of information on support service upgrading and help desk records import and export. Take a look at it!
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