SherpaDesk to Jira Service Management data migration done simply
Encrypted communications, secured servers, newest authorization methods
Automated approach, don't have time-out, no workflow pauses
Flexible pricing to guarantee a feature + charge balance
Businesses across many niches choose us
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transmit by determining Source records, workflows, and apps. Evaluate data cleaning and field mapping to the Target. Produce a movement tactic, that consists of the agenda and support reps training.
Security and Compliance Review
Ensure data complies with security requirements. Set permissions and access settings to secure the transfer.
Migration
Data Mapping and Customization
Map data fields among your Source and Target. Pick pre-built custom settings from the set or request unique personalization for the data transfer.
Demo Migration
Start a trial Demo to understand how the migration tool operates. Check results and adjust mapping as required.
Data Verification
Ensure all moved records in the Target is accurate, fully captured, and appropriately structured.
Full Data Migration
Transmit all required records, containing tickets, contacts, attachments, and related information.
Delta Migration
Net any newest or updated records that changed at the time of the Full data transfer.
Interval Migration*
Data transmit can be interrupted and continued to fit your timeline, with zero interruption. You can stop up to five times for five days each, organized by our sales team during work hours.
Post-Migration Phase
Go Live
Launch the Target for all reps. Turn off the Source if needed and ensure data backups.
What Sorts of Entities Can You Import from SherpaDesk to Jira Service Management ?
With our Migration Wizard, you can without trouble migrate sizable amount of varied data types to or from SherpaDesk to Jira Service Management. Inspect the set of data types you can import applying automation without extra guidance from tech support team.
Do you have specific SherpaDesk to Jira Service Management import or export needs?
Let us know you need a personalized data import.
| SherpaDesk objects | Jira Service Management objects | |
|---|---|---|
| Help desk | ||
| Technicians | Users | |
| Accounts | Organizations | |
| End users | Customers | |
| Tickets | Issues | |
| Knowledge Base | ||
| Top level categories | Categories | |
| Second level categories | Folders | |
| Articles | Contents | |
Why transmit with Help Desk Migration?
Without downtime
Migrate data without interruption - keep workflows running smoothly and assist customers continuously.Enhanced efficiency
Effortlessly migrate data and arrange default and personalized fields with the intelligent Migration Wizard.Streamlined ticket transmiting
The Migration Wizard imports tickets and all related data, keeping the data structure intact on the Target.Dedicated support service
Our support team is available to support you via chat, email, or phone.Comprehensive import strategy
Our migration experts will create a well-defined plan for data import, ensuring a seamless process and safe data.Flexible customizations
Choose pre-designed options or inquire about customization, and we'll ensure your data is correct.
How SherpaDesk to Jira Service Management Data Migration Runs
You can carry out data migration in a few simple steps, with our automated migration tool. However, if you have unique demands or a distinct data structure, feel free to go with a custom route.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your SherpaDesk to Jira Service Management Move
with These Opportunities
Get a tailored data transmition experience that matches your business preferences. The Help Desk Migration service brings functionalities to facilitate you to complete your customer service data transmitting in the painless manner.
Skip attachments
Does your desired help desk solution enable limited data storage? Bypass attachments, specially if your existing customer support records loses none of its value without them. The data migration time will trim considerably.
Add a extra tag to the exported tickets
Are you going to use a source help desk platform during migration? To exclude mess, add tags to the imported tickets to separate them from the remaining ones.
Give a try to our Demo with custom records by migrating 20 entities
Don’t take any chances. Make sure you comprehend fully how the entities look like after you’ve exported them. Our Demo with custom data greenlights you handpick 20 entities for a test export.
Stay focused on your crucial goals. We'll do the heavy lifting
Whether you’re importing from SherpaDesk to Jira Service Management, use our automated migration solution. It will permit you to import or export all your data to a new platform in just a few clicks. Thus, you will receive your import done in a timely fashion without putting critical processes on the back burner.
Data import and export with confidence
Our Migration Wizard covers your business data is safe throughout the import process. We keep maximum records protection applying proven modes, with regulatory compliance, proper server maintenance, and approved security analysis.
Choose the migration service that clients love
With thousands of successful data exports under our belt, Help Desk migration service has gained a lot of service-linked awards and favorable mentions. And our aspiration for value does not finish there. We go to improve our app and offer fresh features to cover we’re meeting nearly all of your migration inquirements.
Enjoy easy mapping to handle your most complex needs
Our service will set you free from copypasting records or setting wanted data types amidst SherpaDesk to Jira Service Management migration. Now you can map regular and custom-made ticket fields, or otherwise adapt your data import right away our tool. You sustain the structure of your business data with minor work.
Pick a convenient time for data import
Begin by the help desk import whenever it fits into your schedule. Additionally, our Delta feature will greenlight you to export the most recently changed data after the historical customer service data was moved. Then, relax and greenlight our platform handle the rest.
Work with a support team you can fully be sure of
Are you facing hardships with your Supported Platform migration? Empower our customer service team search into your issue. With multiple accomplished data import and export mastery, they can fix any task connected with your help desk data import or even present help during the total migration.
Your Help Desk Data Import is Protected at Each and Every Phase
Help Desk Migration service offers endless migration functions without compromising on security. We regularly test all servers and make updates, so that your data is protected matching to the up-to-date standards.
We use a stringent two-factor authentication policy
Help Desk Migration Wizard secured your business records from illegal accessing with two-factor access. Moreover, your agents can only migrate SherpaDesk records if they possess admin rights. With these safety functions arranged, you won’t have to worry about data leakage.
We employ 3-layer
We deliver three layers of records security: physical (we protect our data hosting facilities against physical and logical breach), network (we protect our networks against cyber abuse), and application (we take care of your business records within our data importing platform from unlawful entry).
We comply with industry-standard levels
Help Desk Migration service commits to leading security standards, delivering maximum security for your business records. We are compliant with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other crucial data security fundamentals. And our extensive compliance list is getting expanded.
How much does SherpaDesk to Jira Service Management data migration cost?
How much will you need to invest in the switch from SherpaDesk to Jira Service Management? The price will mostly depend on the records volume you want to move, the complexity of your specifications, and the features you’ll use or customizations you’ll ask for. Start a Free Demo to check the Migration Wizard work and learn how much your data switch will cost.
Run a Demo to get the priceFeedback inspires us level up our service: Few thoughts from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Full SherpaDesk to Jira Service Management Migration in Several Clicks
Import your business data from SherpaDesk to Jira Service Management painlessly without confusing from what really matters — dealing with your clients’ requests. Our tool makes all the work behind the scenes when you simply enjoy working with your selected platform.
Get more information about data import and export
Interested to learn more? Our resources is packed with information on support service enhancement and help desk platforms import. Check it out!
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